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Mortgage Support Specialist jobs

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    • Experience with Velocity or similar mortgage software.
    • Minimum 2+ years of mortgage industry experience (fulfillment preferred).
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    • Ability to build your own support team once you surpass a minimum sales threshold.
    • In this role, you will have the opportunity to leverage your expertise in…
    • Communicate with clients on a regular basis regarding any changes to the tax portion of their mortgage payment.
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    • Ability to build your own support team once you surpass a minimum sales threshold.
    • In this role, you will have the opportunity to leverage your expertise in…
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    • Previous experience as a mortgage lender.
    • Strong knowledge of the mortgage origination business and home financing products.
    • Application intake and review of mortgage files.
    • Knowledge of mortgage underwriting processes and documentation.
    • Managing documentation and file organization.
    • Ability to build your own support team once you surpass a minimum sales threshold.
    • In this role, you will have the opportunity to leverage your expertise in…
  • View similar jobs with this employer
    • Ability to build your own support team once you surpass a minimum sales threshold.
    • In this role, you will have the opportunity to leverage your expertise in…
  • View similar jobs with this employer
    • Ability to build your own support team once you surpass a minimum sales threshold.
    • In this role, you will have the opportunity to leverage your expertise in…
    • Solid knowledge of mortgage administration processes.
    • Mortgage lending: 1 year (required).
    • Provide critical support to our retail lending team and borrowers by…
    • Ability to build your own support team once you surpass a minimum sales threshold.
    • In this role, you will have the opportunity to leverage your expertise in…
    • Ability to build your own support team once you surpass a minimum sales threshold.
    • In this role, you will have the opportunity to leverage your expertise in…
    • Assist clients in identifying suitable mortgage solutions and manage the end-to-end application process.
    • Alternatively, candidates must be willing to enroll in…
    • Collaborer avec le reste de l’équipe Sequence et l’équipe de gestion des fonds pour financer les prêts hypothécaires.
    • Coaching et mentorat continus en vente.
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    • At least two years of mortgage sales or underwriting support experience.
    • Mortgage underwriting: 2 years (required).
    • Mortgage brokers license (ON) (required).
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Mortgage Fulfillment Specialist - Burlington, ON
Better Mortgage Select
Burlington, ON
•
Hybrid work
$50,000–$65,000 a year
Permanent, Full-time
Apply now

Job details

$50,000–$65,000 a year
Paid time off, Vision care, Dental care, Casual dress, Extended health care, Work from home, Company events, On-site parking
Permanent, Full-time
Hybrid work in 581 Plains Road East, Burlington, ON

Full job description

About Us

Better Mortgage Select is an award-winning, full-service mortgage brokerage recognized multiple times by Canadian Mortgage Professionals (CMP) as a Top Volume Broker. With over 20 years in the biz, we possess a strong lender network and a referral-based client base, as we are known for delivering exceptional, 'red carpet, VIP service' to anyone seeking a premium mortgage experience. We cater to all client types: first-time home buyers, seasoned real estate investors, commercial real estate, and everything in between.

We’re growing our dream team — and we’re looking for one experienced Mortgage Fulfillment Specialist to join us.

The Role

This position is ideal for a detail-oriented, organized mortgage professional who thrives in a fast-paced environment.

You will manage mortgage files from lender commitment through fulfillment of all conditions prior to closing, ensuring smooth transactions and an exceptional client experience.

Key Responsibilities

  • Collect and review client documentation per lender requirements
  • Manage files from commitment to condition fulfillment
  • Prepare signing packages
  • Order and review appraisals
  • Submit files to lenders and lawyers
  • Ensure all conditions are satisfied prior to closing
  • Maintain accurate records in Velocity and Zoho CRM

What We’re Looking For

  • Minimum 2+ years of mortgage industry experience (fulfillment preferred)
  • Experience with Velocity or similar mortgage software
  • Experience with Zoho CRM
  • Strong organizational and time management skills
  • High attention to detail and accuracy
  • Ability to manage multiple files and deadlines
  • Strong written and verbal communication skills
  • Comfortable working in a paperless, tech-driven environment
  • A strong commitment to delivering an exceptional client experience

Assets: Zoho CRM, Velocity, Filogix, Microsoft O365, Kofax PDF Editor experience

Why Join Us?

  • Hybrid flexibility (2 days in Burlington office, 3 days remote)
  • Established, award-winning brokerage
  • Supportive, team-oriented culture
  • Growing company with consistent file volume

If you’re an experienced mortgage professional looking for stability and a driven team environment with an award-winning brokerage — we’d love to hear from you.

Job Types: Full-time, Permanent

Pay: $50,000.00-$65,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care
  • Work from home

Application question(s):

  • This is a hybrid position requiring two days per week in our Burlington, ON office, with the remaining days worked remotely. Please acknowledge that you can accommodate a hybrid arrangement and have an adequate transportation plan to do so.

Experience:

  • mortgage: 2 years (required)

Work Location: Hybrid remote in Burlington, ON

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