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Montreal Hotel jobs

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    • Knowledge of hotel services, local attractions, and hospitality standards is a plus.
    • Provide information about hotel amenities, local attractions, and services…
    • View all Holiday Inn And Suites/Candlewood Suites London jobs - London jobs - Front Desk Agent jobs in London, ON
    • Salary Search: Part Time to Full time Hotel Front Desk Agent salaries in London, ON
    • Develop targeted sales strategies: Analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet…
    • Pemho Pub is looking for an experienced and reliable Part-Time Bar Manager to oversee our Friday and Saturday evening operations.
    • Comfortable using hotel management software and basic computer systems.
    • Support daily hotel operations and assist with administrative tasks as needed.
    • Maintain communication with front desk, housekeeping, concierge, and security departments to support efficient hotel operations and guest services.
    • Respond promptly to maintenance requests throughout the hotel and across our eight employee housing properties.
    • Availability to work weekends and holidays.
    • Le Groupe Riôtel, c’est plus de 25 ans d’histoire et d’hospitalité.
    • C’est aussi plus d’un quart de siècle de succès et de plaisir entre famille, amis, collègues…
    • Prepare and cook food in accordance with hotel standards.
    • Be part of a reputable hotel known for delivering exceptional guest service and quality.
    • The ideal candidate will be responsible for maintaining cleanliness and hygiene standards across various facilities, ensuring a safe and welcoming environment…
    • Guest Support – Provide assistance across departments to ensure smooth hotel operations.
    • Includes weekdays, weekends and holidays.
    • Be part of a reputable hotel known for delivering exceptional guest service and quality.
    • Bring the restaurant experience directly to hotel guests by delivering…
    • Entreprise 100 % québécoise, Les Hôtels JARO regroupent plus de 1 200 chambres et suites ainsi que 4 restaurants et un centre d’arcade dans 6 établissements.
  • View similar jobs with this employer
    • Type: Full Time, Year Round.
    • Directly responsible for administrative and reservations related functions within the Reservations Department.
    • Collaborate with other hotel departments to ensure guest satisfaction.
    • Provide information about hotel facilities, services, and local attractions.
    • Maintaining accurate guest records using hotel management software.
    • Following hotel safety, security, and emergency procedures.
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Career Resources:

Part Time to Full time Hotel Front Desk Agent
Holiday Inn And Suites/Candlewood Suites London
London, ON N6E 3N5
From $19.05 an hour
Part-time, Permanent, Full-time
Apply now

Job details

From $19.05 an hour
Paid time off, Vision care, Dental care, RRSP match, Extended health care, Flexible schedule, On-site parking
Part-time, Permanent, Full-time
Weekends as needed, Holidays
London, ON N6E 3N5

Full job description

Job Summary

We are seeking a friendly and professional Part Time to Full Time Hotel Front Desk Agent to join our hospitality team. This role is essential in providing exceptional guest experiences by managing check-in and check-out procedures, handling guest inquiries, and ensuring smooth operations at the front desk. The ideal candidate will possess excellent customer service skills, a welcoming demeanor, and the ability to multitask efficiently in a fast-paced environment. This position offers flexible scheduling options to accommodate various availability, with opportunities for full-time employment based on performance and business needs.

Responsibilities

  • Greet guests warmly upon arrival and assist with check-in and check-out processes
  • Manage reservations, cancellations, and modifications accurately using multi-line phone systems
  • Provide information about hotel amenities, local attractions, and services to enhance guest experience
  • Handle guest inquiries and resolve issues promptly with professionalism and courtesy
  • Maintain accurate guest records and ensure data privacy and security
  • Answer phone calls using proper phone etiquette and direct calls appropriately
  • Coordinate with housekeeping and maintenance teams to ensure guest rooms are prepared and issues are addressed swiftly
  • Assist guests with special requests, including transportation, dining recommendations, or other concierge services
  • Uphold hotel policies and procedures to ensure safety and security for all guests and staff

Skills

  • Strong customer service orientation with excellent communication skills
  • Multilingual or bilingual abilities are highly desirable to assist diverse guests effectively
  • Experience in front desk operations within the hospitality industry is preferred but not required
  • Proficiency in multi-line phone systems and reservation management software
  • Ability to handle multiple tasks simultaneously while maintaining attention to detail
  • Professional phone etiquette and a friendly, approachable demeanor
  • Knowledge of hotel services, local attractions, and hospitality standards is a plus
  • Ability to work flexible hours including evenings, weekends, or holidays as needed

This role is ideal for motivated individuals seeking to grow within the hospitality industry while delivering outstanding guest experiences.

Pay: From $19.05 per hour

Benefits:

  • Dental care
  • Extended health care
  • Flexible schedule
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care

Work Location: In person

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