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Job Post Details

Medical Office Assistant
United Health Centres Inc.
7609 109 Street NW, Edmonton, AB T6G 1C3
$18–$20 an hour
Full-time
Apply now

Job details

$18–$20 an hour
Extended health care
Full-time
7609 109 Street NW, Edmonton, AB T6G 1C3

Full job description

Company: United Health Centres (UHC)
Position: Medical Office Assistant (MOA)
Workplace Location: Edmonton, Alberta
Job Type: Full-time, Permanent
Salary: CA$18.00–$20.00 per hour (based on experience)
Vacation Pay: Provided in accordance with Alberta Employment Standards
Work Location: In person

Company Description

Established in 2015, United Health Centres (UHC) is a multidisciplinary healthcare organization dedicated to providing comprehensive, patient-centred medical services. Our team includes family physicians, medical specialists, nurses, physiotherapists, and other allied healthcare professionals.

We are looking for a reliable, organized, and friendly Medical Office Assistant (MOA) to join our growing healthcare team.

Key Responsibilities

  • Greet patients professionally and provide excellent customer service.
  • Schedule, confirm, and manage patient appointments through phone, email, and our electronic medical records (EMR) system.
  • Answer incoming calls, respond to voicemails, and address patient inquiries promptly.
  • Register patients, verify personal information, and maintain accurate medical records.
  • Scan, fax, file, and organize medical documents, referrals, prescriptions, and laboratory requisitions.
  • Assist patients with administrative questions regarding prescriptions, laboratory requisitions, and referrals.
  • Maintain patient confidentiality in accordance with applicable privacy regulations.
  • Process payments, prepare medical invoices, and assist with insurance billing.
  • Support physicians with daily administrative tasks and patient flow.
  • Maintain a clean, organized, and professional reception and clinical environment.
  • Perform additional administrative duties as assigned.

Qualifications and Requirements

  • Medical Office Assistant (MOA) certification is required.
  • Minimum 1 year of experience working in a medical clinic or healthcare setting is required.
  • Experience using TELUS Med Access EMR is strongly preferred.
  • Excellent communication, organizational, and multitasking skills.
  • Strong computer proficiency and attention to detail.
  • Ability to work independently and collaboratively in a busy medical clinic.
  • Professional, dependable, and patient-focused attitude.
  • Ability to communicate in both English and Chinese (Mandarin and/or Cantonese) is considered an asset.

What We Offer

  • Full-time, permanent employment.
  • Competitive hourly compensation based on experience ($18–$20 per hour).
  • Vacation pay in accordance with Alberta Employment Standards.
  • Extended health care benefits plan.
  • Supportive and collaborative healthcare team.
  • Opportunities for professional growth and skill development.
  • A positive and welcoming work environment.
  • A growing multidisciplinary healthcare organization.

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Licence/Certification:

  • Medical Office Assistant Certification (required)

Work Location: In person

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