Miltons Restaurant jobs

The Basic Gist

The Assistant General Manager (AGM) works under the direction of the General Manager to assist in ensuring the operational success of both the front-of-house restaurant and bar operations of The Mule. The AGM is responsible for directly managing any junior FOH managers (Bar Manager, Hospitality Manager, Supervisor), supporting The Mule’s day-to-day business needs, as well as contributing to long-term growth and development projects for The Mule with General Manager.

The Job:

• Work with the General Manager to manage the business aspects of the front-of-house, including the restaurant and bar, including things such as upkeeping with legislation, negotiating with suppliers, managing budgets, and setting goals.
• Ensure guests are given prompt, attentive, and unobtrusive service at all times.
• Act as the boss in the absence of The Mule’s General Manager, ensure proper front-of-house supervision at all times, and handle any and all complaints or issues that arise in a professional, helpful, and friendly manner.
• Oversee the hiring of all FOH staff including bartenders, servers, and hosts,
• Oversee the training and orientation of new team members, and ensure all necessary training is completed.
• Oversee FOH scheduling, monitor day-to-day FOH staffing levels, and effectively adjust labour accordingly.
• Oversee FOH inventory, and direct team members to make adjustments as necessary.
• Assist with managing the business aspects of the bar, such as keeping a current liquor license, negotiating with suppliers, taking inventory and ordering supplies, managing budgets, and setting goals.
• Ensure that policies and procedures are followed at all times, including health & safety and steps of service.
• Liaise with the General Manager, as well as BOH Management to ensure effective cooperation and communication at all times.
• Take a proactive role in encouraging teamwork, cooperation, productivity, and a positive attitude within the working environment.
• Be able to access and understand all functions of Toast, and report weekly hours and shift reports as needed.
• At the end of all shifts, assist in completing all necessary daily reports and approving all cashouts as necessary
• Work as part of the FOH team in any position, including bartender, server, or host, as needed.
• Oversee facilitating meetings such as regular staff meetings, performance improvement meetings, and annual/probationary reviews.
• Attend meetings, including Mule Inc. managers' meetings, Mule managers' meetings, and regular staff meetings.
• Assist with the coordination of special events in conjunction with The Mule’s General Manager.
• Maintain a fun, safe atmosphere for all guests and staff.

How Much Work & When:

• 40-44 hours per week
• Must be able to balance weekly schedule based on business needs.
• Must be able to adjust hours for administrative, social, or other needs outside normal business hours.
• We don’t want you to over-work, and we don’t want you to under-work. We just expect you to manage your time.

Your Bosses Are:

• The Mule Milton's General Manager
• Mule Milton Operational Franchise Partner

Ideally, You Have Experience / Education:

• 7+ years of experience working in the hospitality industry, specifically working in contemporary-casual restaurants/bars is required.
• 3+ years Front-of-House restaurant management experience is required.
• Post-secondary education in Hospitality Management will be an asset.
• Ontario Smart Serve Certification is required.

How to Apply:

So, does this sound like you? If so, please respond with your cover letter and resume. We will contact successful candidates to set up an interview.

Job Types: Full-time, Permanent

Pay: $55,000.00-$60,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• Paid time off

Ability to commute/relocate:

• Milton, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• FOH restaurant management: 3 years (required)
• hospitality industry working: 7 years (preferred)

Licence/Certification:

• Ontario Smart Serve certification (required)

Work Location: In person