Milestones Restaurant jobs in Markham, ON

Position Summary

We are seeking an experienced, customer-focused Server to join our team. The ideal candidate has a passion for hospitality, strong communication skills, and a proven ability to provide exceptional dining experiences in a fast-paced restaurant environment. The Server will be responsible for delivering outstanding service, maintaining product knowledge, and ensuring guest satisfaction from arrival to departure.

Key Responsibilities

• Greet guests promptly and professionally.
• Present menus, explain daily specials, and answer questions about food and beverage offerings.
• Take accurate food and drink orders using the restaurant's POS system.
• Serve food and beverages efficiently while maintaining quality standards.
• Monitor guest satisfaction and respond to requests or concerns promptly.
• Process payments accurately and handle cash, credit, and digital transactions.
• Collaborate with kitchen and bar staff to ensure timely service.
• Maintain cleanliness and organization of dining areas and service stations.
• Follow all food safety, sanitation, and alcohol service regulations.
• Assist with opening, closing, and side-work duties as assigned.

Qualifications

• Minimum 1-2 years of serving experience in a full-service restaurant.
• Strong knowledge of food, wine, beer, and cocktail service.
• Excellent customer service and interpersonal skills.
• Ability to multitask and perform well under pressure.
• Experience using POS systems and handling payments.
• Strong attention to detail and organizational skills.
• Ability to stand and walk for extended periods and lift up to 25 lbs (11 kg).
• Flexible availability, including evenings, weekends, and holidays.
• Smart Serve certification (or local equivalent) preferred.

Pay: $17.60 per hour

Benefits:

• Flexible schedule

Work Location: In person