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Medical jobs in Welland, ON

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    • Previous dental reception or dental administrative experience required.
    • Strong knowledge of dental scheduling, insurance, billing, and treatment coordination.
    • Manage phone lines: answer calls, schedule appointments, and respond to patient inquiries.
    • This role is essential in ensuring smooth patient flow and providing…
    • Triage patient charts and schedules for cardiology‑related duties.
    • Prepare patient charts for daily clinics, ensuring accuracy and completeness.
    • Health, dental, and vision coverage.
    • New pay increases: earn more from the start.
    • If you already have a Baccalaureate or Master’s degree from an accredited…
    • There may also be an occasional need for emergency on-call coverage between 11:00 PM and 5:00 AM.On-call duties are performed remotely and are not office-based,…
    • Must possess and maintain a valid and unrestricted specified license for the class of the vehicle operated.
    • Must possess and maintain a valid and unrestricted (…
    • Work with department manager on program development, patient outcome improvement, as well as a strong customer service experience.
    • Contact insurance companies to resolve billing issues; document all outcomes in the patient profile and on the hard copy prescription to keep the team and…
    • Comprehensive health & dental benefits + employee and family assistance program.
    • A valid Driver’s Licence and access to a vehicle.
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    • New patient intake (defined as first three days): complete and sign the new patient agreement form, copy government-issued ID for the file, call the previous…
    • Reporting to the Senior Vice President, Operations, the Medical Director ensures physicians deliver safe, evidence-based, consistent, and patient-centered care…
    • As an interpreter supporting healthcare providers, emergency services, insurance organizations, financial institutions, legal services, and public service…
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    • Carry out the day-to-day execution of clerical duties to ensure BGIS operations are provided with administrative support.
    • View all BGIS jobs - St. Catharines jobs - Administrative Assistant jobs in St. Catharines, ON
    • Salary Search: Administrative Assistant III salaries in St. Catharines, ON
    • See popular questions & answers about BGIS
    • You will help to ensure smooth patient flow and kind care of patients, especially the elderly, to maintain efficient clinic operations.
    • Schedule, confirm, book and reschedule patient appointments and managing recall appointments.
    • Coordinate with dental staff to ensure timely patient flow and…
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Lead Dental Receptionist
The Pines Dental
184 Thorold Road, Welland, ON L3C 3V7
$25–$28 an hour
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$25–$28 an hour

Job type

Full-time

Benefits

Pulled from the full job description
Dental care

Full job description

We are looking for an experienced, organized, and patient-focused Lead Dental Receptionist to join our dental team. This is a key leadership position responsible for overseeing the day-to-day operations of the front desk while ensuring an exceptional experience for every patient.

The ideal candidate is confident, professional, highly organized, and comfortable taking initiative. You will serve as a leader and resource for the reception team while working closely with the dentists, hygienists, dental assistants, and office management.

QUALIFICATIONS

  • Previous dental reception or dental administrative experience required.
  • Previous leadership or supervisory experience is strongly preferred.
  • Strong knowledge of dental scheduling, insurance, billing, and treatment coordination.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time-management abilities.
  • Comfortable handling multiple priorities in a busy dental office.
  • Professional, friendly, and confident communication style.
  • Strong attention to detail and accuracy.
  • Ability to handle sensitive patient and financial information with discretion.
  • Experience with dental practice management software is an asset.
  • CDA or dental administration experience is an asset.

WHAT WE ARE LOOKING FOR

We are seeking someone who is more than just an experienced receptionist — we want a leader who can take ownership of the front office.

The successful candidate will be dependable, proactive, and comfortable making decisions, supporting their team, and helping the office run smoothly. You should enjoy working with people, take pride in providing excellent patient service, and have the confidence to address challenges professionally.

Pay: $25.00-$28.00 per hour

Benefits:

  • Dental care

Work Location: In person

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