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Medical jobs in Montréal, QC

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    • Liaising between medical support and technical teams to help patients and providers resolve various medical, technical, or logistical issues.
    • View all Dialogue jobs - Montréal jobs
    • Salary Search: Care Coordinator salaries in Montréal, QC
    • See popular questions & answers about Dialogue
    • Health, dental, and vision coverage.
    • If you already have a medical degree and an unrestricted licence to practise family medicine in a Canadian province or…
    • Advanced level of oral and written French.
    • Experience in the medical or pharmaceutical field industry is an asset.
    • Status: Full time permanent (40 h/week).
    • The successful candidate will act as the main point of contact for assigned accounts, providing exceptional service while supporting the sales team in achieving…
    • Assist the medical team with consultations (e.g., taking patient history, animal restraint) and medical procedures.
    • Des assurances santé, dentaire, vision.
    • Strong understanding of medical terminology and electronic medical records management.
    • Manage appointment scheduling using electronic medical records systems.
    • Previous experience in medical aesthetics.
    • Professionalism, attention to detail, and a commitment to excellence.
    • Professionnalisme, minutie et souci du détail.
    • Health, dental and professional coverage (Desjardins).
    • Support daily operations (light cleaning, reception) as needed.
    • Fully bilingual, English and French.
    • Exécuter les soins infirmiers selon le plan de soins personnalisé de chacun des résidents.
    • Établir une relation de confiance avec les résidents, leur famille…
    • Minimum of a college degree (D.E.C.) in Laboratory Technology or a bachelor’s degree (B.Sc.) in the Life Sciences or a related field.
    • Appointment Coordination: Schedule and manage appointments efficiently using our booking system, ensuring smooth patient flow and practitioner availability.
    • Respecter les normes et règlements en conformité avec la certification des résidences privées pour aînés et politiques de l'employeur.
    • Capaciter d’avoir une collaboration holistique avec les patients.
    • Prendre des appels telephoniques pour du suivi avec les patients.
    • Check lab requisitions to be sure the correct tests and patient and doctor information have been entered;
    • Uphold high standards of patient confidentiality in…
    • Recueillir les informations pertinentes du patient;
    • Accueillir les patients de façon professionnelle et attentionnée;
    • Escomptes d’achats dans nos 25 pharmacies;
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Job Post Details

Care Coordinator
Dialogue
·
3.4
Montréal, QC
•
Hybrid work
Part-time
Apply on company site

Job details

Pay information not provided
Employee assistance program
Part-time
Weekends as needed, Evenings as needed, Evening shift, Day shift
Hybrid work in Montréal, QC

Full job description

About Dialogue


Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.


When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

  • Impact
  • Community
  • Growth
  • Excellence

Feel like you can make a difference? Good news, we saved you a seat!


Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.


  • ️ Recruitment Fraud Notice

Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers. If you receive a suspicious communication claiming to be from Dialogue, do not respond — report it to jobs@dialogue.co and verify the role on our official careers page.


Your role as Care Coordinator


Dialogue is looking for a Care Coordinator to join our team in order to improve the well-being of our members and meet the administrative needs of our healthcare team. In this hybrid role, you will focus on essential tasks such as processing prescriptions, sending referrals, scheduling follow-up appointments, coordinating with labs, following up with external clinics and supporting our members as needed.

If you are looking for a role where you can make an impact while focusing on key operational functions, we have a place for you!


What you'll be doing

  • Acting as the first point of contact between the patient and the medical team
  • Post-appointment follow-up, including sending prescriptions, scheduling follow-up appointments, sharing navigation resources, and sending recommendations by fax
  • Liaising between medical support and technical teams to help patients and providers resolve various medical, technical, or logistical issues
  • Committing to ensuring complete customer satisfaction
  • Communicating with pharmacies and other healthcare facilities by fax or phone, as needed
  • Providing administrative support to clinicians
  • Advising patients to help them navigate their provincial healthcare system
  • Ensuring efficiency throughout the patient journey in collaboration with members of the care team


We'd love to hear from you if you have

  • Personality traits such as autonomy, attention to detail, initiative, and a positive attitude
  • Availability to work evenings and weekends, as work schedules include day and evening shifts (from 6:00 a.m. to midnight, seven days a week). Our operational needs are primarily in the evenings and on weekends
  • Excellent written and verbal communication skills
  • The ability to manage crises and resolve problems quickly while remaining calm
  • Professional experience within the public healthcare system
  • A desire to work in an environment that encourages autonomy, patience, and empathy
  • Motivation to work in a dynamic, patient experience focused environment
  • An interest in an innovative work setting
  • Comfort with computer tools and technology
  • Strong organizational skills and attention to detail
  • Good time management skills and the ability to prioritize tasks effectively
  • A customer service oriented mindset and a willingness to help others
  • Experience in healthcare or administration is an asset
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