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Medical jobs in Montréal, QC

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    • Liaising between medical support and technical teams to help patients and providers resolve various medical, technical, or logistical issues.
    • View all Dialogue jobs - Montréal jobs
    • Salary Search: Care Coordinator salaries in Montréal, QC
    • See popular questions & answers about Dialogue
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    • Results will be aggregated and used to help Concordia achieve its goal to see all members of our community not only reflected, but welcomed, included and…
    • Oversee recruitment efforts by serving as first point of contact for recruitment activities, including identifying eligible participants, performing chart…
    • Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to…
    • Notre agence de placement est à la recherche de professionnels passionnés pour combler différents mandats au sein d'établissements de santé partout au Québec.
    • Responding to incoming telephone calls, screening calls, taking and relaying messages and providing information;
    • Knowledge of medical office procedures.
    • Coordinate patient’s appointments; schedule, reschedule, and cancel appointments.
    • You facilitate the appointments between physicians and their patients by…
    • Completes and sends out completion certificates.
    • Excellent organizational and problem-solving skills, and ability to set priorities and deliver on set deadlines…
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    • Operating across all inbound omnichannel touchpoints — phone, email, and patient portal — the Patient Support Specialist manages complex reimbursement queries,…
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    • Régimes d'assurance santé/dentaire/vision.
    • Agir à titre de remplaçant pour les autres membres de l’équipe administrative.
    • Ce que vous ferez ici.
    • Wellness spending account of at least $500 (up to $700), which can be used for expenses such as gym memberships, athletic apparel, spa days, and more.
    • Durée de l'emploi: Permanent.
    • Cabinet de dentiste Conditions de travail et capacités physiques.
    • Souci du détail Qualités personnelles.
    • You benefit from group insurance, telemedicine services, and a group RRSP with employer contributions.
    • Previous experience in healthcare is considered an asset…
    • Échelle salariale (2025) : 46 668 $ à 62 725 $ | Groupe de traitement : 12-006E.
    • Titre d'emploi Secrétaire médical(e).
    • Adresse : 5800, rue St-Denis, H2S 3L5.
    • Modular group insurance plan (including gender affirmation coverage),.
    • Patients research charts, related to the ongoing.
    • RESEARCH INSTITUTE OF THE MUHC.
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Job Post Details

Care Coordinator
Dialogue
·
3.4
Montréal, QC
•
Hybrid work
Part-time
Apply on company site

Job details

Pay information not provided
Employee assistance program
Part-time
Weekends as needed, Evenings as needed, Evening shift, Day shift
Hybrid work in Montréal, QC

Full job description

About Dialogue


Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.


When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

  • Impact
  • Community
  • Growth
  • Excellence

Feel like you can make a difference? Good news, we saved you a seat!


Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.


  • ️ Recruitment Fraud Notice

Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers. If you receive a suspicious communication claiming to be from Dialogue, do not respond — report it to jobs@dialogue.co and verify the role on our official careers page.


Your role as Care Coordinator


Dialogue is looking for a Care Coordinator to join our team in order to improve the well-being of our members and meet the administrative needs of our healthcare team. In this hybrid role, you will focus on essential tasks such as processing prescriptions, sending referrals, scheduling follow-up appointments, coordinating with labs, following up with external clinics and supporting our members as needed.

If you are looking for a role where you can make an impact while focusing on key operational functions, we have a place for you!


What you'll be doing

  • Acting as the first point of contact between the patient and the medical team
  • Post-appointment follow-up, including sending prescriptions, scheduling follow-up appointments, sharing navigation resources, and sending recommendations by fax
  • Liaising between medical support and technical teams to help patients and providers resolve various medical, technical, or logistical issues
  • Committing to ensuring complete customer satisfaction
  • Communicating with pharmacies and other healthcare facilities by fax or phone, as needed
  • Providing administrative support to clinicians
  • Advising patients to help them navigate their provincial healthcare system
  • Ensuring efficiency throughout the patient journey in collaboration with members of the care team


We'd love to hear from you if you have

  • Personality traits such as autonomy, attention to detail, initiative, and a positive attitude
  • Availability to work evenings and weekends, as work schedules include day and evening shifts (from 6:00 a.m. to midnight, seven days a week). Our operational needs are primarily in the evenings and on weekends
  • Excellent written and verbal communication skills
  • The ability to manage crises and resolve problems quickly while remaining calm
  • Professional experience within the public healthcare system
  • A desire to work in an environment that encourages autonomy, patience, and empathy
  • Motivation to work in a dynamic, patient experience focused environment
  • An interest in an innovative work setting
  • Comfort with computer tools and technology
  • Strong organizational skills and attention to detail
  • Good time management skills and the ability to prioritize tasks effectively
  • A customer service oriented mindset and a willingness to help others
  • Experience in healthcare or administration is an asset
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