Medical Support Assistant jobs in Red Deer, AB

Job Summary

We are seeking a dynamic and organized Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your energetic approach will help manage appointment scheduling, patient check-ins, and administrative tasks with precision and professionalism. If you thrive in a fast-paced environment and possess excellent communication skills, this position offers an exciting opportunity to contribute to quality patient care while honing your administrative expertise.

Duties

• Greet patients and visitors warmly, creating a positive first impression of the practice
• Schedule appointments efficiently using electronic medical records systems such as Epic or Dentrix
• Verify patient information, insurance details, and update records accurately
• Answer multi-line phone systems promptly, directing calls to appropriate staff members
• Manage patient check-in and check-out processes with attention to detail
• Handle billing inquiries, process payments, and assist with insurance documentation
• Maintain a clean and organized front desk area, ensuring all office supplies are stocked and accessible

Skills

• Proficiency with electronic medical records platforms such as Epic or Dentrix is highly desirable
• Strong knowledge of medical terminology to accurately communicate with healthcare providers and patients
• Experience working as a optical or hearing clinic receptionist an asset
• Prior Experience in demonstrating familiarity with front desk operations
• Excellent organizational skills with the ability to multitask effectively in a busy environment
• Skilled in managing phone systems with professionalism and clarity
• Familiarity with office software and administrative procedures to support daily operations
• Majority of shifts will be in Sylvan lake however for training and some future coverage potential individual must be able to work and drive to out other locations in Rocky Mountain House, Lacombe, and Sylvan Lake

Join our team and be part of a vibrant healthcare environment where your enthusiasm makes a difference! We value energetic professionals committed to delivering exceptional service while supporting the seamless operation of our practice.

Pay: $20.00-$24.05 per hour

Benefits:

• Company events
• On-site parking
• Vision care

Work Location: In person