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Medical Staff Office jobs in Oakville, ON

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Job Post Details

Medical Office Assistant
Ontario Surgical Inc.
·
1.9
1880 Sismet Road, Mississauga, ON
$40,000–$55,000 a year
Full-time
Apply now

Job details

$40,000–$55,000 a year
Vision care, Dental care, Extended health care
Full-time
1880 Sismet Road, Mississauga, ON

Full job description

FULL TIME POSITION ONLY.

Job Description:

Come join us as our surgical counsellor in our prime, state of the art facility! As a member of the team, your opportunity will include telephone screening and one-on-one counselling to prospective patients inquiring about eye surgical procedures such as cataract, glaucoma, retina and oculoplastic surgery. Additionally, this position is responsible for assessing patient needs, financial counselling, lead tracking, reporting, and follow up. The ideal candidate will present themselves professionally, have excellent verbal and written communication skills, be proficient in MS Office Suite and have a proven track record of excellent customer service. Sales and healthcare background beneficial. College or University degree preferred. Surgical Counsellor’s main responsibility is to provide outstanding customer service to patients while achieving their surgery booking-to-completion objective.

Responsibilities:

Assist with patient registration and orientation.

  • Liaise with patients between testing and seeing their physician.
  • Respond to patient inquires via telephone and e-mail.
  • Assist with the daily up-keep and maintenance of the clinic.
  • Operate various ophthalmology diagnostic equipment, set-up and perform diagnostic testing (Extensive training provided).
  • Provide pre-operative and post-operative care to patients by following standard operating procedures.
  • Prepare patients for treatment and assists ophthalmologist in ophthalmic surgery.
  • Counsel patients by providing information regarding treatment, use of drops and drugs.
  • Open to change and willing to take on additional responsibilities as needed.

Qualification/Skills:

  • BSc., Medical Assistant Diploma, Health Sciences or equivalent.
  • Excellent customer service, organizational and multi-tasking skills are needed.
  • Proficiency with Microsoft Office (Excel, Outlook, Word).
  • Conversationalist who knows how to listen and is friendly, thoughtful, able to put others at ease, can respond promptly to patient needs, and find solutions.
  • Strong interpersonal skills.
  • Ability to manage multiple tasks simultaneously, works well under pressure
  • Must work as a team player.
  • Takes direction well.
  • Sales experience would be an asset.
  • Bilingualism would be a strong asset.

Job Type: Full-time

Pay: $40,000.00-$55,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Vision care

Education:

  • Secondary School (preferred)

Experience:

  • sales: 1 year (preferred)
  • healthcare: 1 year (preferred)

Work Location: In person

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