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Medical Spa Receptionist jobs

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    • Schedule spa appointments and communicate arrival times and cancellation policies.
    • Maintain a clean, organized, and welcoming spa environment.
    • View all Banff Caribou Properties Ltd. jobs - Banff jobs - Receptionist jobs in Banff, AB
    • Salary Search: Spa Receptionist salaries in Banff, AB
    • See popular questions & answers about Banff Caribou Properties Ltd.
    • Welcoming Patients and Helping them in any immediate needs.
    • Answering phones and responding to phone inquiries.
    • Responding to email and text inquiries.
    • Medical office assistant or receptionist certificate (preferred).
    • Greet and welcome visitors and clients to the clinic; make them comfortable while taking…
    • Maintain and update medical records accurately.
    • Prior medical office or healthcare experience preferred.
    • A warm, professional demeanor and strong *customer…
    • Knowledge of medical/hair loss/hair transplant terminology.
    • Completion of a recognized training program from a business or community college or combination of…
    • Educating clients about pre/post care treatments instructions, answering client treatment questions/concerns, and recommending/selling medical grade skin care…
    • Previous experience in aesthetics, medical spas, wellness, fitness, or other high-ticket services is strongly preferred.
    • Assist in overall spa operations (spa receptionist, spa attendant duties) where required.
    • Discounted food and spa treatments.
    • Job Types: Permanent, Full-time.
  • View similar jobs with this employer
    • Provide medical assistance for various surgical techniques.
    • Inventory medical products and supplies and ensure adequate stock is available in the rooms.
    • Minimum of 2 years’ experience in a cosmetic, medical spa, or customer experience role.
    • Discounts on medical aesthetic treatments and skincare products.
    • Nous sommes à la recherche d’un(e) Technicien(ne) Médispa motivé(e) pour se joindre à notre clinique à Aylmer à temps plein.
    • This role is heavily focused on membership sales, client education, and building lasting client relationships.
    • Assist with opening and closing procedures.
    • Previous experience as a receptionist (medical, spa, or clinic experience is a big plus).
    • Training/experience with office systems, electronic scheduling and…
    • Diploma from a recognized medical office administration program desirable.
    • 1-3 years progressive experience in a medical/dental clinic environment; Specialist…
    • This role is ideal for students or individuals looking to complement their day job with evening and occasional weekend hours in a supportive, health-focused…
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Job Post Details

Spa Receptionist
Banff, AB T1L 1B3
Permanent, Full-time

Job details

Pay information not provided
Permanent, Full-time
Banff, AB T1L 1B3

Full job description

As a Spa Receptionist, you will be the welcoming face of the spa, helping create a relaxing and memorable experience for every guest. From greeting clients and managing appointments to sharing product knowledge and local recommendations, you'll play an important role in ensuring the spa operates smoothly and that guests receive exceptional service from start to finish.

Key Responsibilities
  • Welcome guests and provide a warm, professional, and personalized experience
  • Answer incoming calls and assist guests with bookings and inquiries
  • Schedule spa appointments and communicate arrival times and cancellation policies
  • Coordinate with Massage Therapists and Aestheticians to ensure smooth daily operations
  • Share knowledge of spa treatments, products, local activities, and attractions
  • Assist guests with retail purchases and provide product recommendations
  • Process debit and credit card transactions and maintain accurate cash handling procedures
  • Maintain a clean, organized, and welcoming spa environment
  • Support additional operational duties as required
What We're Looking For
  • Previous reception, administration, or customer service experience
  • Spa experience or knowledge is an asset, but not required
  • ProServe Certification
  • Strong communication and interpersonal skills
  • Excellent organizational skills and attention to detail
  • Comfortable using computers and learning new systems
  • Flexible and adaptable working style
  • Positive attitude and willingness to work as part of a team
If you enjoy working with people, providing exceptional service, and creating memorable experiences for guests, we'd love to hear from you.
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