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    • Schedule patient medical appointments and procedures.
    • Remain current with relevant medical terminology.
    • Facilitate the collection of signatures required on…
    • View all McMaster University jobs - Hamilton jobs - Senior Medical Secretary jobs in Hamilton, ON
    • Salary Search: MEDICAL SECRETARY (II) salaries
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    • Experience as a dental or medical assistant.
    • Familiarity with vision testing or medical diagnostic equipment.
    • Dental assistants or medical assistants looking…
    • Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of…
    • CPTE mentorship and guidance available for aspiring physiotherapists.
    • Cambridge, ON: reliably commute or plan to relocate before starting work (preferred).
    • Coordinate appointments and help maintain an organized schedule.
    • Digital charting and Tracker practice management software.
    • Dental care and free parking.
    • Maintain, sanitize, and perform preventive care on medical equipment.
    • Prepare and organize patient electronic charts, medical records, and clinical…
    • Maintain electronic medical records accurately.
    • Previous experience in a medical office setting is preferred.
    • The ideal candidate should have experience working…
    • As the first point of contact for our patients, you will play a critical role in delivering an exceptional patient experience while keeping our daily operations…
    • Be the first point of contact for our patients when they step into our practice.
    • Make patients feel welcome and keep reception running smoothly.
    • Knowledge of medical terminology and electronic medical records (EMR) systems.
    • Registering patients into electronic medical records.
    • The role includes managing appointments, maintaining accurate electronic medical records (EMR), coordinating referrals, processing documentation, and assisting…
    • Expected hours: No less than 24.0 per week.
    • Coordinate with dental providers to confirm treatment schedules and follow-up appointments.
    • *Responsibilities* - Greet patients and visitors in a professional and friendly manner - Answer phone calls, schedule appointments, and manage patient…
    • Strong knowledge of medical terminology and electronic medical records systems like Epic or similar platforms.
    • The ideal candidate would need to have excellent attention to detail, good written spelling and grammar, comfort with computers, ability to work independently…
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Job Post Details

MEDICAL SECRETARY (II)
Hamilton, ON L8S 4S4
•
Hybrid work
$26.59–$35.15 an hour
Part-time, Full-time

Job details

$26.59–$35.15 an hour
Tuition reimbursement, Dental care, Life insurance, Extended health care
Part-time, Full-time
Monday to Friday, On call
Hybrid work in 1280 Main Street West, Hamilton, ON L8S 4S4

Full job description

Job ID
79422
Job Title
MEDICAL SECRETARY (II)
Regular/Temporary
Regular
Location
Juravinski Hospital
Open Date
2026/10/27
Job Type
Continuing
Close Date
2026/11/08
Employee Group
Unifor Unit 1, Staff
Favorite Job
Department
Surgery
Full/Part Time
Full-Time
Salary Grade/Band
Grade 5
Salary Range
$26.59 - $35.15 (hourly)
Job Code
JD0009
Existing Vacancy
Yes - Newly Created Position
Target Number of Openings
1
Hours per Week
35


Posting Details


Schedule
35 hours per week, Monday to Friday from 8:30 am to 4:30 pm

Education Level
2-year Community College diploma in Medical Office Administration or related field

Career Level
Requires 3 years of relevant experience

Anticipated Fill Date
December 1, 2026



Job Description


JD #
JD00009

Pay Grade:
5

Title:
Medical Secretary (II)

Unit/Project Description:

The Department of Surgery is seeking a Medical Secretary II to support an academic Hepatobiliary Surgeon at the Juravinski Hospital.

About the Division

The division of General Surgery is a key component of the Department of Surgery at McMaster University, located in Hamilton, Ontario. There are

26 surgeons in the division, based in Hamilton, as well as surgeons in our affiliated teaching sites in the community. The division offers full service in

all the subspecialties of general surgery (except transplantation) at three acute care sites: Hamilton General Hospital, Juravinski Hospital and St. Joseph’s

Healthcare.

Clinical services for breast and colorectal oncology are distributed at all three sites, with specialized multidisciplinary clinics based at the Juravinski

Cancer Centre. Advanced hepatobiliary surgery is based at the Juravinski Hospital, while advanced soft tissue oncology is at the St. Joseph’s and

Juravinski locations.

About the Department of Surgery

Over its 50+ year history, the McMaster Department of Surgery has maintained a steadfast commitment towards thinking big and making it possible. We

are a Department with 11 surgical divisions and Royal College residency training programs; together, we are poised to unleash a future fueled by a

creative mindset and powered by our people.

The successful candidate will be bring a positive, solutions-focused mindset, as we collectively work towards achieving the Department Vision.

This Vision is based on 6 core tenets:

C.R.E.A.T.E.

Culture that includes

Research that impacts

Education that inspires

Advancement for all

Transformation through innovation & entrepreneurship

Excellence in patient care

About McMaster University

At McMaster University, our people are our most valuable asset. We strive to attract, develop, and retain the talented faculty and staff, and to foster

inclusive excellence which values the strengths, perspectives, and contributions of each individual. McMaster is recognized as one of the top employers

in the Hamilton/Niagara region and has been recognized as one of Canada’s Top Diversity employers.

Working at McMaster University brings a robust total rewards package, which is more than just a salary. The elements and structure of the total rewards

packages vary by employee group but include:

  • Employer Paid benefits including Extended Health, Dental, Emergency Out-of-Country Travel Coverage & Basic Life Insurance;
  • Pension Plan Options & Post-Retirement Benefits;
  • Training, coaching and professional development opportunities;
  • Employee tuition assistance for development and education
  • Opportunity to be a part of an academic environment working alongside professionals who share a passion for learning;
  • Progressive paid annual vacation plan

Please see Total Rewards Overview for Unifor, Local 5555, Unit 1 for more Information .

https://hr.mcmaster.ca/resources/unifor-unit-1-total-rewards-overview/


Job Summary:
The Medical Secretary (II) is responsible for establishing priorities for office operations and performing a variety of secretarial and administrative duties within a clinical or medical practice setting.

Purpose and Key Functions:
  • Prepare, coordinate, and monitor physician on-call schedules, procedure schedules, clinics, and medical staff rounds.
  • Write a variety of documents including correspondence, reports and meeting minutes.
  • Schedule patient medical appointments and procedures.
  • Coordinate calendars, arrange meetings, book rooms and make travel arrangements.
  • Resolve scheduling and calendar issues, complaints, and conflicts.
  • Use a dictaphone to transcribe a variety of documents and reports including minutes, patient files, medical reports, and manuscripts.
  • Monitor budgets and reconcile accounts. Complete financial forms including travel expense reports, electronic cheque requisitions, purchase orders and journal entries.
  • Process and reconcile clinical and third party service billings.
  • Greet visitors, answer or redirect general inquiries in person, by telephone and via email and respond independently to inquiries that are specific in nature and require a thorough knowledge of established policies and procedures.
  • Interact with patients and their family members who may be experiencing emotional or difficult situations.
  • Ensure patients understand all instructions given to them for tests and medical procedures.
  • Gather and compile information required for a variety of grant submissions and reports.
  • Facilitate the collection of signatures required on grant applications and agreements.
  • Conduct database, literature and web searches to locate and retrieve documents and articles.
  • Prepare and book exam rooms ensure all materials are stocked, stored, and organized accordingly.
  • Set up and maintain filing systems, both electronic and hard copy.
  • Update and maintain information in a variety of databases.
  • Update and maintain confidential files and records. Handle sensitive material in accordance with established policies and procedures.
  • File, retrieve, and purge files.
  • Monitor and order office supplies.
  • Attend meetings and take minutes.
  • Assemble, collate, and disseminate mailings.
  • Open and distribute incoming mail and faxes, and arrange courier shipments.
  • Remain current with relevant medical terminology.

Requirements:
  • 2 year Community College diploma in Medical Office Administration or related field.
  • Requires 3 years of relevant experience.

Assets:

  • Experience with EPIC and/or Dovetale electronic medical records (EMR) system
  • Strong computer skills including full working knowledge of Microsoft office tools
  • Previous surgical/medicine/hospital placement or experience
  • Exceptional time management and organizational skills.



How To Apply


To apply for this job, please submit your application online.



Employment Equity Statement


McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

  • Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
  • Faculty of Health Sciences HR Office at ext. 22207, or
  • School of Graduate Studies at ext. 23679

to communicate accommodation needs.



Vaccination Mandate - FHS


This position is located in a host hospital or other healthcare site that has an active vaccination mandate in place. Successful applicants will need to comply with these and any other health and safety measures necessary as part of their appointment.



Hybrid Work Language


To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.



Interview Experience


At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to talent@mcmaster.ca or the HR contact associated with your position of interest.



AI Statement


McMaster and its third-party partners may use AI tools to screen, assess, or select applicants during the hiring process. Please note that currently our recruitment platform does not use AI nor is it part of our current recommended recruitment process.

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