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Medical Secretary jobs in Richmond Hill, ON

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    • Comfortable using computers, practice management software, and digital tools.
    • As a Patient Coordinator, you are the first impression and ongoing connection…
    • Scheduling patient appointments and ensuring practitioners stay on schedule by notifying of patients arrival.
    • Completing photocopy of medical notes requests for…
    • Ability to speak and write Portuguese and/or Spanish is an asset,.
    • Experience working with Telus Practice Solutions electronic medical record systems are…
    • Answer incoming telephone calls, respond to patient inquiries, and schedule appointments.
    • Support clinical staff in maintaining smooth clinic operations and…
    • Maintaining confidential electronic medical records.
    • Managing referrals, faxes, emails and medical documents.
    • Comfortable using computers and office software.
    • View all Grand Optima Medical Clinic jobs - Thornhill jobs - Medical Office Assistant jobs in Thornhill, ON
    • Salary Search: Medical Office Administrator / Medical Secretary salaries in Thornhill, ON
    • Clean and sterilize medical instruments according to clinic protocols.
    • Schedule, coordinate, confirm, and reschedule appointments, referrals, diagnostic tests,…
    • Maintain attention to detail for all medical records.
    • Execute bookings for MRI’s and other medical services.
    • We are committed to providing diagnostic care and…
    • Ability to multi-task, professional and friendly interpersonal skills, Customer service experience may apply;
    • Speaking fluently English & Mandarin & Cantonese;
    • Perform administrative duties related to the Sleep Therapy department, including data entry, scheduling follow-ups, and organizing patient files.
    • Self-starter with excellent problem-solving abilities.
    • Willingness to learn and grow.
    • Passion for providing superior customer service.
    • Proficient in medical software and MS Office Suite.
    • Support medical staff with administrative tasks as needed.
    • Maintain confidentiality of patient information.
    • Excellent oral and written communication to present information in a way that students will understand as well as adapt to the different learning styles.
    • Excellent oral and written communication to present information in a way that students will understand as well as adapt to the different learning styles.
    • Proficient in using office software and clinic management systems, with accurate data entry and basic reporting capabilities.
    • Scheduling- managing patient appointments and health car providers schedule.
    • Answering phones, taking telephone messages, managing email.
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Job Post Details

Dental Administrator - Patient Coordinator
Markham Dental - General and Cosmetic Dentistry
·
3.7
Markham, ON L3R 2P1
$25–$30 an hour
Part-time, Full-time
Apply now

Job details

$25–$30 an hour
Dental care, On-site parking
Part-time, Full-time
Markham, ON L3R 2P1

Full job description

About Us

At Markham Dental - General and Cosmetic Dentistry, we are a comprehensive, patient-centered practice focused on delivering exceptional care through advanced diagnostics, modern technology, and a collaborative team approach. Our philosophy is rooted in education, trust, and creating meaningful patient experiences.

We are growing and looking for a Patient Coordinator who thrives in a fast-paced, people-focused environment and understands the value of dental care.

The Role

As a Patient Coordinator, you are the first impression and ongoing connection for our patients. You will play a key role in guiding patients through their treatment journey, from initial inquiry to case acceptance, while delivering a seamless and elevated patient experience.

This role blends customer service excellence with sales confidence, ensuring patients feel informed, supported, and excited about their care.

Key Responsibilities

  • Manage incoming calls with professionalism, warmth, and confidence
  • Convert inquiries into booked appointments through effective communication
  • Coordinate patient schedules efficiently to maximize clinical productivity
  • Present treatment plans and financial options clearly and confidently
  • Follow up with patients to support case acceptance and continuity of care
  • Maintain accurate patient records and documentation
  • Collaborate with clinical and administrative teams to ensure a smooth patient journey

Ideal Candidate

We are looking for someone who is driven, detail-oriented, and people-focused:

  • Minimum 3 years experience in customer service and/or sales with Dental or healthcare experience is an asset
  • Strong communication and relationship-building skills
  • Superior telephone skills with the ability to build trust quickly
  • Highly organized, accountable, and detail-oriented
  • Comfortable using computers, practice management software, and digital tools
  • Ability to multitask and thrive in a fast-paced environment

What We Offer

  • Competitive compensation
  • Growth opportunities within a progressive, multidisciplinary practice
  • Supportive team culture with ongoing training and development
  • Exposure to advanced dentistry, including cosmetic, airway/sleep, and comprehensive care
  • Opportunity to be part of a practice that values leadership, innovation, and excellence

Why Join Markham Dental?

If you’re someone who enjoys helping people, closing opportunities, and being part of a high-performing team, this is the role for you. You won’t just be booking appointments, you’ll be helping patients take the next step toward better health and confidence.

Apply today and grow with a practice that is redefining the patient experience.

Please note: Applicants must be legally eligible to work in Canada. We are unable to provide sponsorship at this time.

Pay: $25.00-$30.00 per hour

Benefits:

  • Dental care
  • On-site parking

Ability to commute/relocate:

  • Markham, ON L3R 2P1: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Dental receptionist: 3 years (preferred)

Language:

  • Cantonese and Mandarin (preferred)

Work Location: In person

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