Medical Secretary jobs in Ottawa, ON

Job Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring smooth day-to-day operations at the front desk. This role requires a friendly demeanor, strong administrative skills, and familiarity with dental office procedures and software. Prior dental experience is a must to ensure seamless integration into our team and efficient handling of patient interactions.

Duties

• Greet patients warmly and professionally upon arrival, creating a welcoming environment
• Schedule, confirm, and reschedule patient appointments
• Manage multi-line phone systems to handle patient inquiries, appointment requests, and follow-up calls
• Verify patient insurance information and update electronic medical records accurately
• Collect payments, co-pays, and process billing transactions efficiently
• Ensure the reception area remains clean, organized, and professional in appearance
• Collaborate with dental staff to facilitate smooth clinic operations and patient flow

Skills

• Proven experience as a Dental Receptionist
• Strong knowledge of medical terminology relevant to dentistry and healthcare documentation
• Excellent organizational skills with attention to detail in scheduling and record keeping
• Exceptional communication skills—friendly, professional, and empathetic when interacting with patients and team members

Join our team to provide outstanding patient care while working in a supportive environment that values professionalism, efficiency, and excellent service delivery.

Pay: From $28.00 per hour

Benefits:

• Extended health care
• Life insurance
• On-site parking
• Vision care

Work Location: In person