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Medical Secretary jobs in Ottawa, ON

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    • Strong critical-thinking skills to resolve scheduling conflicts and address patient concerns calmly.
    • Manage a high volume of inbound and outbound calls to…
    • Knowledge of medical terminology and Ontario healthcare referral processes.
    • Previous experience in a medical office or referral coordination role (preferred).
    • Proficiency in word processing (min. 50 wpm), data entry, electronic scheduling, records management, electronic medical systems.
    • Schedule, confirm, and coordinate patient appointments.
    • Opportunities for ongoing learning and professional development.
    • Proficiency with medical software and office tools is an asset.
    • Proven experience in a medical office or administrative role a minimum of 2years.
    • This role is ideal for someone with excellent communication skills who can provide a high level of patient care and keep our front desk running smoothly.
    • Performing administrative duties which include but are not limited to greeting patients, registering patients for any type of appointment, booking appointments,…
    • Le/la secrétaire médical(e)/technicien(ne) est responsable d’assurer une gestion efficace de l’accueil, incluant la réception, la planification des rendez-vous,…
    • Fluent in Microsoft Office applications (Word, Excel, PowerPoint).
    • Medical office: 2 years (required).
    • Ensure new patient leads are contacted and scheduled in a…
    • Proficiency in using phone systems and managing electronic medical records is required.
    • Previous experience as a Dental Administrative Assistant or in a similar…
    • computer billing and POS processing.
    • communicating with doctor's offices, medical clinics, and hospitals.
    • excellent communications (verbal and written)..
    • Very reliable, committed, and flexible with the schedule.
    • Triaging a large volume of patients with medical concerns.
    • Taking Patients Height and weight.
    • Type d'emploi : Temps plein.
    • Manage multi-line phone systems, rooming systems, schedule appointments, and confirm patient visits.
    • Proficiency in electronic medical records systems such as…
    • Strong familiarity with electronic medical records with knowledge of medical terminology.
    • Ensuring physician and administrative productivity by maintaining…
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Job Post Details

Medical Booking Clerk - job post

La Vie Executive Health Center
2.7 out of 5 stars
2500 Solandt Road, Kanata, ON K2K 3G5
$20–$23 an hour - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Pay

  • $20–$23 an hour

Job type

  • Permanent
  • Full-time

Location

2500 Solandt Road, Kanata, ON K2K 3G5

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Employee assistance program
  • RRSP match
  • Extended health care

Full job description

Company Overview

La Vie Executive Health Centre has been dedicated to helping patients lead longer, healthier lives for over a decade. Our commitment is to prioritize your health and ensure your well-being, supporting your success through comprehensive health monitoring and management.
Summary

We are seeking a Medical Booking Clerk to join our team at La Vie Executive Health Centre in Kanata. This vital role supports our mission by managing appointment scheduling and patient communications, ensuring seamless healthcare experiences for our clients.

This is for an open vacancy. This is an onsite role, five days a week at our 2500 Solandt, Kanata ON location.

Responsibilities

  • Manage a high volume of inbound and outbound calls to schedule, reschedule, or cancel patient appointments accurately within our Electronic Health Record (EHR) system.
  • Answer patient questions thoroughly and compassionately, providing clear information regarding clinic procedures, directions, required documentation, and visit preparations.
  • Monitor booking queues, follow up on voicemail inquiries promptly, and route complex medical questions to the appropriate clinical staff.
  • Maintain strict adherence to healthcare privacy regulations and clinic protocols to protect sensitive patient data.

Qualifications & Skills

  • 1–2 years of experience in a medical office, healthcare call center, or customer service role is highly preferred.
  • Exceptional verbal and written communication skills with a warm, professional, and empathetic phone manner.
  • Comfortable navigating Electronic Health Record (EHR) software, basic scheduling tools, and multi-line phone systems.
  • Ability to handle a fast-paced environment, balance multiple tasks, and maintain accuracy under pressure.
  • Strong critical-thinking skills to resolve scheduling conflicts and address patient concerns calmly.

Eager to contribute to a health-focused environment? Apply now to become a vital part of La Vie Executive Health Centre’s dedicated team, helping shape healthier futures for our clients!'

La Vie Health does not use AI in our recruiting or hiring process.

Job Types: Full-time, Permanent

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • RRSP match

Pay: $20.00-$23.00 per hour

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Ability to commute/relocate:

  • Kanata, ON K2K 3G5: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • This is an onsite role, five days a week in office. Are you willing to commit to this requirement?

Work Location: In person

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