Medical Secretary jobs in Essex, ON

We will train the right person as an optometric assistant for our family vision care office (optometric practice). Tired of the retail schedule? Looking for a change of pace? Opportunity for growth?

Our office takes great pride in providing quality eyecare for the entire family. If you love kids, you will love our practice.

The ideal candidate must be able to multi-task, possess excellent customer service skills, be a self-motivator, detail oriented, able to quickly and accurately learn and adapt to new ideas and skills, have a professional demeanor, enjoy working with children, and be computer savvy.

You will learn equipment and software you have never used, and you will be asked to try new things every week. We train you for all of it. The people who thrive here try first, ask early, and tell us early when something is hard.

In addition to doing preliminary testing, you are also needed to answer phones, check patients in and out, and do computer work including filing insurance.

We are looking for someone who wants to stay: a 2 year commitment is preferred because training is a real investment.

Job Overview
We are seeking a dedicated and detail-oriented Optometric Assistant to join our team. The ideal candidate will play a crucial role in providing exceptional patient care and support within our optometry practice. This position involves assisting the optometrist during examinations, managing patient records, and ensuring a smooth front desk operation. A background in medical office settings or optical environments is highly desirable.

Duties

• Assist the optometrist during eye examinations by preparing patients and equipment.
• Manage patient flow and ensure timely appointments.
• Conduct preliminary tests, including visual acuity and pressure checks.
• Provide excellent customer service at the front desk, addressing patient inquiries and scheduling appointments.
• Handle sales transactions for optical products and services.
• Maintain cleanliness and organization of the office space and examination rooms.
• Support pediatric patients with care and comfort during their visits.

Skills

• Outstanding communication skills with a focus on patient care and customer service
• Excellent time management.
• Experience with practice management software, computer and organizational skills.
• Experience in a medical office or optical setting is preferred.
• Strong understanding of medical terminology related to optometry.
• Ability to perform retail sales functions effectively, including upselling optical products.
• Familiarity with front desk operations in a healthcare environment.
• Experience working with pediatric patients is a plus.
• A proactive approach to problem-solving and multitasking in a fast-paced environment.
• Some knowledge of insurance a plus.

Work hours are Monday to Thursday 9:00 am – 5:30 pm, Friday 9:00am to 2:00pm. Wage/salary is based on experience.

Join our team as an Optometric Assistant, where you will contribute to enhancing the vision health of our community while developing your skills in a supportive environment.

Pay: $19.00-$23.00 per hour

Benefits:

• Dental care
• Extended health care
• Vision care

Application question(s):

• According to the job posting, which of these is part of this role?
• (a) Conduct preliminary tests, including visual acuity and pressure checks
• (b) Fit patients for contact lenses and teach them to wear them
• (c) Order frames and manage supplier accounts
• (d) All of the above

Work Location: In person