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Medical Secretary jobs in Burlington, ON

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    • Register patients and maintain accurate medical records.
    • Lead the Patient Experience from the Moment They Walk Through Our Doors*.
    • All phone calls, voicemails, text messages, emails and faxes must be responded to within 48-hours or less.
    • Any phone calls, emails, text messages, voicemails…
    • Understanding of basic medical terminology and clinic workflows.
    • Minimum 3 years’ experience in a medical clinic, hospital, or healthcare setting.
    • Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of…
    • At least a high school diploma.
    • Preferably a licensed lab technician.
    • Job Types: Part-time, Permanent.
    • View all Rockhaven Medical Centre jobs - Waterdown jobs - Medical Receptionist jobs in Waterdown, ON
    • Salary Search: Medical Office Receptionist salaries in Waterdown, ON
    • Demonstrated problem-solving skills and initiative overall.
    • Looking for a mature, responsible and self-motivated individual for a full-time ophthalmic assistant…
    • Comfortable using computers and learning new software.
    • Answer phones, respond to inquiries, and schedule appointments efficiently.
    • We are offering part-time hours (approx. 15 hrs per week - flexible schedule but must be available for the 8am-2pm shift and the 2pm-8pm shift) and a…
    • Comfortable learning new systems and processes.
    • We are looking for someone who takes initiative, cares about doing a great job, and genuinely enjoys helping…
    • Duties and responsibilities will include answering phone calls, scheduling patient appointments, reception, dicta-typing, billings and account management,…
    • Full time clinic admin required to work as a clinic admin in a physiotherapy clinic in.
    • Billing to insurance companies and extended health is a must.
    • Schedule and confirm patient appointments, ensuring efficient use of dental providers' time and minimizing patient wait times.
    • Organize and schedule appointments as needed, prioritizing dates with lower numbers.
    • Knowledge of EMR software/ computer skills.
    • Answer and screen phone calls;
    • Proficiency in computer skills, typing...etc.
    • Strong knowledge of medical terminology relevant to gastroenterology procedures.
    • Conduct patient intake by gathering comprehensive medical histories and current symptoms using EHR (Electronic Health Record) systems.
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Career Resources:

Patient Care Coordinator
Plainsview Physiotherapy
Burlington, ON
$18–$20 an hour
Permanent, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$18–$20 an hour

Job type

Permanent
Full-time

Benefits

Pulled from the full job description
On-site gym
Paid vacation
Extended health care
On-site parking

Full job description

Employment Type: Fulltime (Mon-Sat) , start date Oct 1 2026

Lead the Patient Experience from the Moment They Walk Through Our Doors

At Plainsview Physio, exceptional care begins at the front desk. We're looking for an experienced Patient Coordinator who will be the first impression of our clinic, ensuring every patient receives professional, friendly, and efficient service while keeping our daily operations running smoothly.

This role is ideal for someone who thrives in a fast-paced environment, enjoys helping people, and already understands the demands of working in a private healthcare clinic.

Please Read Before Applying

This is not an entry-level position.

To be considered, you must have:

-Minimum 2 years of experience working in a physiotherapy, chiropractic, rehabilitation, or private healthcare clinic

- Experience with:

  • Patient scheduling and front desk operations
  • Insurance verification and direct billing
  • Extended Health Benefits, WSIB, and MVA billing
  • Patient payments, accounts receivable, and collections
  • Electronic Medical Records (EMR)

-Exceptional customer service, communication, and organizational skills

Applications that do not meet these requirements will not be considered.

What You'll Do

  • Be the first point of contact for every patient, creating a welcoming and professional experience
  • Manage appointment scheduling and daily clinic flow
  • Register patients and maintain accurate medical records
  • Verify insurance coverage and submit direct billing claims
  • Process WSIB, MVA, and third-party insurance claims
  • Collect payments and manage outstanding balances
  • Support clinicians by ensuring the clinic operates efficiently each day
  • Maintain accurate administrative and billing records

Who You Are

You're proactive, detail-oriented, and dependable. You remain calm under pressure, enjoy multitasking, and take pride in delivering exceptional service. You're the type of person who notices what needs to be done without being asked and is committed to creating an outstanding patient experience.

Why Join Hamilton Physio & Rehab?

  • Paid vacation
  • Employee discounts on clinic services
  • Ongoing training and career development
  • Opportunities for advancement
  • Supportive, collaborative team environment

If you're an experienced healthcare administrator looking for a long-term opportunity where your skills will make a real impact, we'd love to hear from you.

Only candidates who meet the required qualifications will be contacted for an interview.

Pay: $18.00-$20.00 per hour

Benefits:

  • On-site gym
  • On-site parking

Ability to commute/relocate:

  • Burlington, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you able to work Monday to Saturday?

Experience:

  • healthcare administration: 2 years (required)

Work Location: In person

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