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Medical Secretary jobs in Brampton, ON

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    • Maintain an efficient appointment schedule through confirmations, reminders, rescheduling, and prompt filling of cancellations.
    • Job Types: Full-time, Permanent.
    • Demonstrate a high level of competency in Electrical Medical Records use, including scheduling, data entry, verification of health card details, and document…
    • Must have experience in Microsoft Office and general computer applications.
    • Analytical and problem-solving ability.
    • Familiarity with all software programs.
    • Experience with medical software (e.g., Oscar) is an asset.
    • Work in a modern and welcoming medical facility.
    • High school diploma or equivalent (required).
    • Able to maintain and organize all physician's schedule including ability to accommodate to on-call schedule, wait-list and no-show management.
    • Able to quickly learn and use various medical record software's, and word-processing, and database software programs.
    • Job Types: Full-time, Permanent.
    • MUST be fluent in English and Arabic (oral and written).
    • Reply to any messages the clinic receives over text or through social media.
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    • Proficient in basic computer skills and software applications.
    • Assist with medical procedures and treatments as directed by medical staff.
    • The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently.
    • The ideal Candidate should have excellent communication skills, adaptable, flexible and eager to learn and thrives in a Fast-paced environment.
  • View similar jobs with this employer
    • Proficient in basic computer skills and software applications.
    • Assist with medical procedures and treatments as directed by medical staff.
    • Discounts on medical aesthetic treatments and skincare products.
    • Answer online customer inquiries through Textline software.
    • Monday 8:00 am - 5:00 pm.
    • Register patients in our EMR (Oscar) and care programs, including document uploads.
    • Knowledge of medical terminology is an asset.
    • Participate in patient reminder initiatives by making phone calls and sending text or email confirmations for upcoming appointments.
    • Answer phone calls and schedule appointments for patients.
    • Verify insurance coverage and assist with insurance claims processing.
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Job Post Details

Dental Administrator/Receptionist - job post

M City Dental
Mississauga, ON L5B 4M6
$25–$35 an hour - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Pay

  • $25–$35 an hour

Job type

  • Permanent
  • Full-time

Location

Mississauga, ON L5B 4M6

Benefits

Pulled from the full job description

  • Paid time off
  • On-site parking

Full job description

Dental Treatment Coordinator (Dentrix Required)

M City Dental — Dr. Mahmoud Manzoor & Associates

Mississauga, ON · Full-Time · On-Site

Position Overview

M City Dental is a high-volume dental practice where the front office functions as the operational heart of the clinic. The Dental Treatment Coordinator serves as the primary point of contact for patients and holds full accountability for daily front-office operations.

This position is designed for an experienced dental front-office professional. Given the pace and complexity of the practice, we have defined clear prerequisites and encourage prospective candidates to review them before applying.

Non-Negotiable Requirements

Applicants must meet both of the following to be considered:

  • Two to three years of dental experience in a front-office, reception, or patient-coordination capacity.
  • Demonstrated proficiency in Dentrix, including scheduling, billing entry, and insurance verification/correspondence within a live practice environment.

Candidates who do not meet both criteria are unlikely to be a strong fit for the role.

Key Responsibilities

  • Maintain an efficient appointment schedule through confirmations, reminders, rescheduling, and prompt filling of cancellations.
  • Manage inbound lead inquiries across multiple platforms and convert them into booked and completed appointments.
  • Own patient follow-up end to end, including recalls, treatment-plan follow-ups, and post-visit outreach.
  • Administer scheduling, billing, insurance verification, and patient records within Dentrix.
  • Maintain and report on operational metrics, including call volume, conversion, recall rates, production, and no-shows.
  • Oversee front-office operations, including payments, insurance processing, and daily opening and closing procedures.

Qualifications

  • Two to three years of dental experience in a front-office or patient-coordination role.
  • Proficiency in Dentrix (prior hands-on use required).
  • A demonstrated track record of converting lead inquiries across various platforms into booked appointment conversions.
  • Working knowledge of insurance verification and billing processes.
  • Strong organizational discipline and full accountability for outcomes.
  • Composure and professionalism in a fast-paced, high-volume setting.

Application Process

Interested candidates are invited to submit a resume along with a brief cover letter describing why they would be a great fit for a patient-facing front desk environment. Applications are reviewed on a rolling basis.

M City Dental is an equal opportunity employer.

Job Types: Full-time, Permanent

Pay: $25.00-$35.00 per hour

Expected hours: 35.0 – 44.0 per week

Benefits:

  • On-site parking
  • Paid time off

Ability to commute/relocate:

  • Mississauga, ON L5B 4M6: reliably commute or plan to relocate before starting work (required)

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Dentrix: 2 years (required)
  • Dental Administrative: 3 years (required)

Work Location: In person

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