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Medical Secretary jobs in Bradford, ON

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    • Southlake Academic Family Health Team welcomes and encourages applications from people with disabilities.
    • Booking, confirming, and rescheduling appointments…
    • They should possess excellent communication skills, be proactive, and demonstrate initiative in problem-solving.
    • View all Dr. Lisa Berger & Associates jobs - Newmarket jobs
    • Salary Search: Office Administrator salaries in Newmarket, ON
    • Proficiency in office software applications such as Microsoft Office Suite or similar programs.
    • Manage multi-line phone systems to schedule appointments, answer…
    • Demonstrates excellence in problem-solving and critical thinking skills.
    • Demonstrates strong customer service skills, with the ability to communicate…
    • Demonstrated knowledge of medical terminology required.
    • Proven ability to read, write, and follow verbal and written English instructions.
    • Clean and sterilize medical instruments according to clinic protocols.
    • Schedule, coordinate, confirm, and reschedule appointments, referrals, diagnostic tests,…
    • Proficiency in basic computer applications such as MS Office.
    • Knowledge of medical terminology and experience in a healthcare setting.
    • Proficiency in medical terminology is an asset.
    • Scanning patient documents into electronic medical records as required.
    • High school diploma or equivalent.
    • Health benefits (medical/dental) provided after the successful completion of a 90 day probationary period.
    • Report directly to the Office Manager.
    • Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
    • Experience with dental software programs is required.
    • Past experience working in a dental office and knowledge of Dentrix dental software is an asset.
    • Candidates must be keen to learn and be comfortable with…
    • Effective interpersonal and problem-solving skills.
    • Excellent communication skills, ability to multi-task and willingness to learn.
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    • Schedule, confirm, and manage patient appointments using Jane App.
    • Experience with Jane App or working in a medical clinic is an asset but not required.
    • Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
    • Experience with dental software programs is an asset.
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Medical Office Administrator / Receptionist
Part-time, Permanent

Job details

Pay information not provided
Part-time, Permanent
Newmarket, ON L3Y 2P6

Full job description

Organization: Southlake Academic Family Health Team (Note: We are not Southlake Regional Health Centre)

We offer HOOPP Pension Plan

About Us

The Southlake Academic Family Health Team is a leading primary care organization committed to community enrichment through compassionate health care and excellence in education. Our multidisciplinary team provides comprehensive medical services to patients while supporting the training of future health professionals.

We pride ourselves on being an inclusive, respectful, and patient-centered environment that values teamwork, professionalism, and continuous learning.

Position Summary

We are seeking a motivated, energetic, and organized Medical Office Administrator to join our dynamic team. The ideal candidate thrives in a fast-paced clinic environment, excels in communication, and demonstrates genuine care for patients and colleagues alike.

This position is ideal for individuals looking to make a meaningful impact in healthcare while contributing to a supportive, academic medical setting.

Key Responsibilities

As a front-line representative of our clinic, you will play a vital role in ensuring smooth patient flow and operational efficiency. Responsibilities include, but are not limited to:

  • Greeting and assisting patients in person and over the phone with professionalism and empathy.
  • Booking, confirming, and rescheduling appointments using our electronic medical record (EMR) system.
  • Managing incoming and outgoing faxes, scanning documents, and maintaining accurate patient records.
  • Coordinating referrals, specialist appointments, and diagnostic tests.
  • Supporting patient flow and clinic efficiency throughout the day.
  • Handling confidential information in accordance with PHIPA regulations.
  • Communicating effectively with physicians, nurses, residents, and other team members.
  • Performing general administrative tasks such as data entry, filing, and mail handling.
  • Assisting in special projects and process improvements as needed.

Qualifications

  • Previous experience in a medical or clinical environment (not mandatory).
  • Experience using EMR (an asset).
  • Strong computer literacy (Microsoft Office, Outlook, and general digital tools).
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask effectively in a fast-paced, team-oriented environment.
  • Commitment to patient privacy, professionalism, and compassion.

What We Offer

  • A supportive, respectful, and team-oriented workplace
  • Opportunities for professional growth and skill development
  • Meaningful work in an organization that values community and education

Accessibility & Inclusion

Southlake Academic Family Health Team welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.

Application question(s):

  • What is your salary expectation?

Work Location: In person

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