Medical Secretary jobs in Alberta

About Us:

Manor Clinic is a mental health practice dedicated to providing compassionate care through a team of psychologists, psychiatrists, and social workers (mental health therapists). We are seeking an energetic and detail-oriented individual to join our administrative team and help support our growing practice.

Key Responsibilities:

• Provide administrative support to healthcare professionals within the clinic.
• Schedule and coordinate appointments for patients.
• Make appointment reminder phone calls.
• Greet and check in patients as they arrive.
• Assist patients with initial paperwork and registration.
• Arrange and book internal and external referrals.
• Contact patients to relay information from healthcare professionals.
• Answer patient queries and ensure high-quality customer service.
• Perform general office administration tasks such as sorting mail and faxing documents.
• Process patient payments and issue invoices.
• Liaise with insurance companies regarding psychology payments.
• Maintain patient privacy and confidentiality at all times.
• Manage clinic flow and ensure the patient area and offices remain organized and clean.
• Update and maintain patient health records accurately.
• Work closely with the clinic’s admin manager to understand and address clinic priorities.

Requirements and Skills:

• Proven experience as a medical administrative assistant.
• Hands-on experience with electronic medical records (EMR); familiarity with Accuro EMR is an asset.
• Proficiency in Microsoft Word, Outlook, Gmail, Google Meet, and Zoom.
• Fluent English communication skills, both written and verbal.
• Professional, empathetic attitude with the ability to support individuals with mental health and developmental disorders.
• Strong knowledge of healthcare operations and insurance processes.
• Familiarity with medical and insurance regulations.
• Excellent organizational and multitasking abilities.
• Strong customer service orientation and communication skills.
• High school diploma required; certification in medical administration is a plus.

Why Join Us?

Manor Clinic offers a serene and unique work environment, located just 3 minutes from Anthony Henday and a short walk from Heritage Valley Park and Ride. Set on a beautiful two-acre property surrounded by mature trees, our clinic provides a relaxing, park-like atmosphere with walking trails, porch swings, and ample parking (22 stalls, including handicap spots). The clinic is fully accessible, with soundproof rooms ensuring privacy, video surveillance for safety, and a dedicated staff area with kitchen amenities and a private washroom, making it a comfortable and supportive place to work.

Job Types: Full-time, Permanent, Fixed term contract

Pay: $17.00-$23.00 per hour

Experience:

• Medical office: 1 year (preferred)

Language:

• English (preferred)

Work Location: In person