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Medical Secretary Office jobs in Mississauga, ON

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    • Provide office tours to new patients to enhance their comfort and familiarity.
    • Update patient records accurately, including medical history and consent forms.
    • Verify patient insurance information and update electronic medical records using Dentrix.
    • Familiarity with medical terminology relevant to dental care and…
    • Minimum of two years of previous experience working in a medical or dental office setting.
    • Follow office protocols and maintain confidentiality of patient…
    • Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
    • Maintains business office inventory and equipment by…
    • Minimum of 3 years of experience in a medical office setting (required).
    • Knowledge of medical terminology and electronic medical records, including hospital and…
    • Prior work within the medical field, including a combination of experience and relevant medical education (International Medical graduate).
    • We are looking for someone who takes initiative, cares about doing a great job, and genuinely enjoys helping people.
    • Experience with Dentrix is a strong asset.
    • Serving a professional patient base with high dental literacy, this fast-paced office prides itself on a structured, team-oriented environment that delivers top…
    • Strong background in dental front-office administration and practice management software.
    • Clinical Administrative Support: Track specialist referrals, monitor…
    • Monitor office supplies and assist with ordering when.
    • Greet and check in patients in a warm, professional manner.
    • Certification or diploma in Dental Assisting.
    • Order and track office/administrative supplies as needed.
    • Maintain a clean, organized, and welcoming front office/waiting area.
    • Previous experience in a dental office is required.
    • The ideal candidate will have previous treatment coordinator experience and a strong understanding of dental…
    • Greeting patients at reception with a friendly attitude and register them.
    • Dealing with queries on the phone, by email and fax on a daily basis.
    • Previous hands-on experience in a healthcare, medical, or clinical administrative environment..
    • *2+ years of administrative experience in a healthcare,…
    • Support smooth and efficient daily front office operations.
    • Contribute to a positive and patient-centered office environment.
    • Job Types: Full-time, Permanent.
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Dental Administrator & Treatment Coordinator
Onyx Dental
2555 Erin Centre Boulevard, Mississauga, ON
$20–$30 an hour
Permanent, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$20–$30 an hour

Job type

Permanent
Full-time

Shift and schedule

Weekends as needed
No weekends

Benefits

Pulled from the full job description
Paid time off
Dental care
Company events
On-site parking

Full job description

Front Desk & Patient/Treatment Coordinator ( Full-Time )
Mississauga, ON
Every other Friday OFF, | 1 evening per week until 7 PM | No weekends

About Onyx Dental – Restorative & Cosmetic Care
Leaders in Smiles + Whole-Body Health

At Onyx Dental, we believe great oral care is the gateway to total health. Your mouth is just 7 inches from your heart and 3 inches from your brain—it matters! Led by Dr. Gurki Malhi and Dr. Navpreet Johal, our growing Mississauga practice is dedicated to compassionate, tech-driven dentistry that supports long-term wellness.

We offer everything from general restorative care to orthodontics, cosmetic treatments, and full-mouth reconstructions—all supported by a wellness-first, prevention-based approach.

Why Join Onyx?

  • A supportive, team-driven environment
  • Advanced tech: MAC computers, CBCT, iTero, 3D printing, and more
  • Cloud-based software and in-house lab (Curve & Cerec)
  • A team that values growth, kindness, and clinical excellence
  • Minimal weekend hours

Overview

As a Front Desk & Patient Coordinator, you play a vital role in ensuring a seamless, positive experience for every patient. You are the first and last impression of the office and are essential in maintaining a full, efficient schedule while providing compassionate, professional service.

Key Responsibilities

  • Greet and check in/out patients warmly and professionally, setting a positive tone for their visit.
  • Manage and confirm appointments to maintain an efficient and productive schedule, with a focus on the doctor’s schedule.
  • Update patient records accurately, including medical history and consent forms.
  • Process insurance claims (assignment and non-assignment).
  • Use dental software systems (Curve; experience is a plus) for scheduling, record keeping, and communication.
  • Support treatment coordination, including sending estimates, creating financial agreements, and following up on unscheduled treatments.
  • Handle patient inquiries via phone, email, and text with empathy, clarity, and professionalism.
  • Collaborate closely with the clinical and administrative team to ensure smooth daily operations and an exceptional patient experience.
  • Contribute to new patient growth and retention through excellent customer service and patient engagement.

Patient Interaction & Communication

  • Greet all patients upon arrival and departure with warmth and professionalism.
  • Provide office tours to new patients to enhance their comfort and familiarity.
  • Handle all incoming communication (phone, email, text) promptly and courteously.
  • Address treatment-related questions and guide patients through options and next steps.
  • Request and log patient feedback; encourage online reviews.
  • Send thoughtful patient cards.
  • Engage empathetically with patients, especially those with dental anxiety.

Scheduling & Coordination

  • Confirm appointments and manage rescheduling to maximize productivity.
  • Prioritize filling the doctor’s schedule while accommodating hygiene and patient needs.
  • Follow up on treatment plans to assist in case acceptance and scheduling.
  • Support patients in understanding procedures and financial responsibilities.

Check-Out & Financial Transactions

  • Check patients out after appointments, ensuring proper documentation.
  • Collect payments, post transactions, and review insurance details.
  • Prepare and present financial agreements clearly and respectfully.
  • Accurately send treatment estimates and follow up as needed.

Office Support & Teamwork

  • Keep the front desk and reception area tidy and welcoming.
  • Participate actively in team meetings and continuous improvement initiatives.
  • Communicate effectively with clinical staff to ensure patients are prepared and informed.
  • Assist in onboarding and supporting new patients throughout their journey.

What We’re Looking For:

  • 2+ years of dental administration / treatment coordination experience
  • Strong communication skills and a positive, team-oriented mindset
  • Experience with Curve software (preferred)
  • Organized, self-motivated, and eager to help patients
  • Able to work one evening per week until 7 PM
  • Experience with Google Docs and MS Office (Word, Excel)

Compensation & Benefits:

  • Competitive hourly wage: $20–$30/hour (based on experience)
  • Dental care benefits
  • On-site parking
  • Team events and opportunities for professional growth
  • Potential for permanent hire after contract period

Be part of something meaningful. If you’re passionate about patient care and ready to bring energy and professionalism to our growing dental family, we’d love to hear from you!

Job Types: Full-time, Permanent

Pay: $20.00-$30.00 per hour

Benefits:

  • Company events
  • Dental care
  • On-site parking
  • Paid time off

Flexible language requirement:

  • French not required

Ability to commute/relocate:

  • Mississauga, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Dental receptionist: 1 year (required)
  • Dental Treatment/Patient Coordination: 1 year (required)

Work Location: In person

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