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    • Has excellent emotional intelligence, strong instincts, and can read the room.
    • Communicates exceptionally well, both verbally and in writing.
    • Responsible for booking appointments, scheduling patients, and providing follow-up; answering the phones, photocopying, receiving faxes and medical reports, and…
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    • Maintain electronic medical records accurately and confidentially.
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    • This role requires a strong understanding of medical office operations, proficiency with electronic medical records, and excellent communication skills.
    • Experienced Dental Receptionist for Saturdays 9 am to 2 pm Busy South Etobicoke and South Mississauga Dental Office.
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    • Dental Receptionist* required for Balsam Dental (beaches area), Toronto Ontario.
    • Canadian dental experience a must!!
    • Job Types: Full-time, Permanent.
    • Maintain accurate electronic medical records using Abeldent system.
    • Dental Reception Experience a MUST.
    • Manage appointment scheduling and patient check-in/check…
    • The ideal candidate is organized, enjoys working with people, and provides exceptional customer service.
    • Welcome patients and assist with check-in and intake.
    • Previous experience in a medical office, clinic, healthcare administration, customer service, or similar role preferred.
    • Valid Ontario driver's licence.
    • Skills needed are, basic (but quick to learn) computer skills, basic social media skills, organizational skills, and very good multitasking abilities.
    • Knowledge of medical terminology and specialized vocabulary as required.
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Job Post Details

Patient Experience Coordinator (Dental Front Desk & Treatment Coordination) - job post

Lisgar Park Dental
68 Abell Street, Toronto, ON
$27–$42 an hour - Permanent, Full-time

Job details

Pay

  • $27–$42 an hour

Job type

  • Permanent
  • Full-time

Location

68 Abell Street, Toronto, ON

Benefits

Pulled from the full job description

  • Dental care
  • Company events
  • On-site parking

Full job description

Please read the full posting before applying.

Hello!

We'll keep this simple.

We're looking for someone who is genuinely outgoing, kind, friendly, emotionally intelligent and enjoys making people feel welcome. Our practice has built a reputation for exceptional patient care and an incredibly positive atmosphere. Our patients notice it, and our team values it. We're looking for someone who naturally contributes to that environment.

The right person for this role is someone who:

  • Loves interacting with people and has a naturally positive, upbeat personality.
  • Has excellent emotional intelligence, strong instincts, and can read the room.
  • Communicates exceptionally well, both verbally and in writing.
  • Is absolutely fluent in English with excellent grammar and spelling.
  • Takes initiative and looks for ways to help without waiting to be asked.
  • Is organized, manages time well, and stays calm when things get busy.
  • Takes direction well while also working independently.
  • Is mature, dependable, professional, and accountable.

Fluency in another language isn't required but is a significant asset.

What you'll do

This role includes general administrative responsibilities, some treatment coordinating, and supporting the day-to-day operations of our front desk. Everyone has their own responsibilities, but we work as a team and help each other when needed.

Schedule

  • Full-time
  • Monday to Friday, plus alternating Saturdays.
  • Start time generally between 9:45 AM and 10:45 AM.
  • You'll alternate between earlier shifts (finishing around 5:00–6:00 PM) and closing shifts (approximately 7:00 PM).
  • Saturdays: 8:30 AM–3:00 PM.

What we offer

  • Above-market compensation for the right candidate.
  • Dental care
  • A genuinely positive, supportive, respectful, and drama-free team culture.
  • Fun staff outings and team events throughout the year.
  • Opportunities for professional growth as our practice continues to expand.

Before you apply

We're looking for someone who is excited to become part of our team - not someone simply looking for any job. To help us identify applicants who have taken the time to read the posting, we've included a password. Your password is: Smiling. You'll be asked for it in the application questions.

Please answer all of the application questions thoughtfully, as they are an important part of our hiring process.

Only applicants selected to move forward will be contacted.

Pay: $27.00-$42.00 per hour

Benefits:

  • Company events
  • Dental care
  • On-site parking

Application question(s):

  • What is the code for a 5 surface premolar filling?
  • This position requires alternating closing shifts until approximately 7:00 PM and alternating Saturdays. Are you able to commit to this schedule?
  • What is the password?
  • Where are you located?
  • What made you decide to apply after reading this posting?
  • Besides English, do you speak any other language(s)? If yes, which one(s)?
  • How would you obtain a dental breakdown for the following: Canada Life, Groupsource, RBC?
  • What dental softwares have you worked with?
  • Is there anything else you'd like us to know about you?
  • How many years of Canadian dental office experience do you have?

Work Location: In person

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