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    • We’re looking for a part-time/casual Customer Success Associate with medical secretary background and EMR experience to support our growing clinician and…
    • Support medical staff with preparing examination rooms and supplies management.
    • Handle administrative tasks such as filing, data entry, and correspondence.
    • Familiarity with medical terminology and procedures.
    • Knowledge of Accuro/ electronic medical records systems.
    • Coordinate patient referrals and follow-ups.
    • Medical Secretarial/Receptionist diploma required with prior experience working as a Medical Administrator in a family medical office with multiple doctors and…
    • Knowledge of podiatry or medical terminology.
    • Maintain and update electronic medical records (EMRs).
    • Track and maintain inventory of medical and office supplies…
    • Experience with electronic medical records, EMR Plexia.
    • Receive patients in a polite and friendly manner.
    • Answer phone calls and emails from patients.
    • Experience in a medical or clinical setting is an asset.
    • This role is designed to support multiple areas of the clinic, with final placement based on the…
    • Maintaining the highest level of patient privacy in all daily tasks.
    • We are looking for someone who has excellent customer service skills to greet our patients.
    • Previous medical or office experience preferred.
    • Experience with EMR systems and medical terminology.
    • The ideal candidate has strong administrative skills,…
    • Strong understanding of medical terminology and electronic medical records management.
    • Manage appointment scheduling using electronic medical records systems.
    • Experience as a dental receptionist (or having completed a dental receptionist course) is preferred and Cleardent dental software knowledge is helpful.
  • View similar jobs with this employer
    • You have experience as a receptionist, medical secretary, or administrative assistant in a doctor's office AND/OR have strong customer service/patient care…
    • Discounts on medical aesthetic treatments and skincare products.
    • Knowledge of medical terminology and clinic workflow procedures.
    • Answering phone calls/Check phone messages.
    • Handle incoming/outgoing mails and emails.
    • WCB, ICBC, and Third-party billing.
    • Referrals to specialist’s office.
    • We are in search of a friendly, professional, and capable Medical Office Assistant for a full-time position at a very busy Medical Specialist Office.
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Medical Secretary/Administrator
QuickChart Inc.
Greater Sudbury, ON P3E 3Z9
•
Hybrid work
$25–$35 an hour
Part-time, Casual, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$25–$35 an hour

Job type

Part-time
Casual
Full-time

Full job description

QuickChart is a Canadian healthcare technology company building AI-powered tools to streamline clinical documentation and workflows. We’re looking for a part-time/casual Customer Success Associate with medical secretary background and EMR experience to support our growing clinician and healthcare organization customer base.

The role will include:

  • Providing responsive customer support and troubleshooting technical issues
  • Conducting product demonstrations for prospective and existing customers
  • Onboarding individual clinicians, clinics, and organizational accounts
  • Assisting customers with QuickChart setup, configuration, and workflow optimization
  • Supporting EMR and other software integrations
  • Escalating technical issues and working closely with our development and operations teams
  • Helping identify customer feedback and opportunities to improve the QuickChart experience
  • Acting to help onboarding and manage groups, clinics and institutions

The ideal candidate is personable, organized, comfortable with technology, and able to communicate clearly with healthcare professionals. Experience in healthcare, medical administration, customer success, or health technology is required.

Interested candidates should email a brief statement and their CV to joel@quickchart.ca

Pay: $25.00-$35.00 per hour

Expected hours: 10.0 – 20.0 per week

Work Location: Hybrid remote in Greater Sudbury, ON P3E 3Z9

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