Medical Secretary, Receptionist jobs in Scarborough, ON

Overview

We are a friendly, established, patient focused dental office looking for an experienced Dental Administrator to join our team.

We are flexible, seeking someone to work either full time Monday-Thursday or part time (Tuesdays and Wednesdays), with one Saturday (8am-2pm) a month. Hours are generally 9-5 although we can accommodate someone that needs to work 830-3

We are a smaller, close knit practice with one dentist and five days of hygiene each week.

We take pride in providing high quality dental care and exceptional customer service in a warm, welcoming environment.

Our patients are important to us, and we believe that building lasting relationships, treating people with kindness and working together as a team are essential to providing great dental care.

We are seeking a friendly, organized and dependable dental administrator who enjoys working with patients and takes pride in doing their job well.

You will be working alongside our experienced office manager and collaborating with our clinical team to ensure that patients receive excellent service and that our daily operations run smoothly.

We are looking for someone who is confident in their dental administrative skills, has a positive attitude, and enjoys being part of a supportive team.

Responsibilities

• Greet patients warmly and efficiently manage the check-in and check-out process.
• Schedule, confirm, and reschedule appointments while optimizing the daily calendar for maximum efficiency.
• Help maintain efficient dentist and hygiene schedules
• Assist with patient recalls, appointment confirmations, and treatment follow ups.
• Answer phone calls professionally, directing calls accurately and responding to patient inquiries with clarity.
• Process dental insurance claims, predetermination and direct billing.
• Explain insurance coverage, treatment estimates and patient balances.
• Coordinate communication between patients, dental providers, and staff to facilitate smooth clinical workflows.
• Maintain a clean, organized front desk area while managing office supplies and administrative tasks efficiently.
• Help create a positive and welcoming experience for every patient.

Qualifications

• Minimum of 2 Years of dental reception, or dental administration experience preferred
• Familiarity with dental practice management software required. Experience with TRACKER software is an asset
• Strong knowledge of medical terminology relevant to dental care and electronic medical records systems.
• Prior experience with customer service, answering phone calls and managing front desk operations in a busy office setting.
• Ability to multitask and prioritize reponsibilities
• Excellent organizational skills and attention to detail combined with a friendly demeanor to foster excellent patient interactions.
• A positive attitude and willingness to support fellow team members

Our ideal candidate is an experienced dental administrator who genuinely enjoys helping people.

We are looking of someone who is warm and welcoming with patients, organized and efficient in their work, and dependable as a team member.

We believe that a positive attitude, strong work ethic, and excellent patient service are just as important as technical skills.

If you're looking for a friendly, patient focused dental office where your contributions are appreciated, we'd love to hear from you!

Pay: $26.00-$30.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• Dental care
• On-site parking

Work Location: In person