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    • Experience in healthcare, medical administration, customer success, or health technology is required.
    • We’re looking for a part-time/casual *Customer Success…
    • Duties *- Responsible for surgical bookings, chart preparation for surgical cases, initiate patient chart for surgical specialty area in office EMR and OR…
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    • Post-secondary education, certification or qualification in recognized courses related to medical office administration or medical sciences is preferred.
    • Secretarial/administrative experience acquired through a 2 year secretarial program and/or equivalent combination of education and experience.
    • As a Medical Receptionist, you will be responsible for providing exceptional customer service and administrative support in a medical office setting.
    • Previous experience as a Medical Office Assistant, ideally in an ophthalmology or medical clinic.
    • Greet patients and create a welcoming, positive experience…
    • 1 year minimum experience in the medical field (clinic) is a must;
    • You must have experience being a Medical Office Assistant in Canada and Accuro EMR.*.
    • Prepare, update, and maintain accurate medical records within electronic medical record (EMR) systems.
    • Prior medical experience that demonstrates familiarity…
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    • Post-secondary education, certification or qualification in recognized courses related to medical office administration or medical sciences is preferred.
    • Using OSCAR electronic medical record system.
    • One year of medical administrative assistant experience (preferred).
    • Greeting and checking in patients.
    • Accueillir les patients et donner les renseignements.
    • Répondre aux demandes des médecins et des infirmières.
    • Coordonner les rendez-vous avec le système Myle.
    • Experience in a medical aesthetic setting.
    • Explain treatments at a high level without giving medical advice.
    • Key results for this role*.
    • Work up patients, perform histories and manage the electronic medical record.
    • The ideal candidate will present themselves professionally, have excellent verbal…
    • The candidate will be required to work on weekends.
    • Diploma in Health Care Administration, Medical Office Administration is an asset.
    • Responsible for booking appointments, scheduling patients, and providing follow-up; answering the phones, photocopying, receiving faxes and medical reports, and…
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Career Resources:

Medical Secretary/Administrator
QuickChart Inc.
Greater Sudbury, ON P3E 3Z9
•
Hybrid work
$25–$35 an hour
Part-time, Casual, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$25–$35 an hour

Job type

Part-time
Casual
Full-time

Full job description

QuickChart is a Canadian healthcare technology company building AI-powered tools to streamline clinical documentation and workflows. We’re looking for a part-time/casual Customer Success Associate with medical secretary background and EMR experience to support our growing clinician and healthcare organization customer base.

The role will include:

  • Providing responsive customer support and troubleshooting technical issues
  • Conducting product demonstrations for prospective and existing customers
  • Onboarding individual clinicians, clinics, and organizational accounts
  • Assisting customers with QuickChart setup, configuration, and workflow optimization
  • Supporting EMR and other software integrations
  • Escalating technical issues and working closely with our development and operations teams
  • Helping identify customer feedback and opportunities to improve the QuickChart experience
  • Acting to help onboarding and manage groups, clinics and institutions

The ideal candidate is personable, organized, comfortable with technology, and able to communicate clearly with healthcare professionals. Experience in healthcare, medical administration, customer success, or health technology is required.

Interested candidates should email a brief statement and their CV to joel@quickchart.ca

Pay: $25.00-$35.00 per hour

Expected hours: 10.0 – 20.0 per week

Work Location: Hybrid remote in Greater Sudbury, ON P3E 3Z9

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