Medical Secretarial jobs

Position Overview

Care2Talk Health is seeking a professional, compassionate, and highly organized Medical Office Assistant (MOA) to support our growing healthcare team. The MOA plays a key role in delivering exceptional patient experiences while supporting the daily operations of both virtual and in-person healthcare services.

This position requires strong communication skills, attention to detail, the ability to multitask in a fast-paced environment, and a patient-first mindset.

Key ResponsibilitiesPatient Care & Front Desk Duties

• Welcome and assist patients in a professional and friendly manner
• Answer phone calls, emails, and patient inquiries
• Schedule, confirm, and manage appointments for healthcare providers
• Support virtual and in-person patient check-ins and onboarding
• Maintain patient confidentiality and privacy in accordance with healthcare regulations

Administrative Responsibilities

• Manage electronic medical records (EMR) accurately and efficiently
• Upload and organize patient documents, referrals, and forms
• Process billing, payments, and insurance documentation when required
• Coordinate referrals, requisitions, and follow-up appointments
• Assist providers with administrative and clinical workflow support

Clinic Operations

• Ensure clinic areas remain organized, clean, and professional
• Support inventory management and ordering of office supplies
• Assist with daily clinic opening and closing procedures
• Work collaboratively with physicians, nurse practitioners, pharmacists, and leadership staff
• Help maintain efficient patient flow and provider schedules

Qualifications

• Medical Office Assistant certificate or equivalent experience preferred
• Previous experience in a medical clinic, healthcare office, or customer service environment preferred
• Experience using EMRs and medical scheduling software is considered an asset
• Strong computer and organizational skills
• Excellent verbal and written communication skills
• Ability to work independently and within a team environment
• Professional, compassionate, and patient-focused attitude

Skills & Competencies

• Strong multitasking and time-management abilities
• High attention to detail and accuracy
• Ability to remain calm and professional in a fast-paced environment
• Strong interpersonal and communication skills
• Adaptability and willingness to learn new systems and processes

What We Offer

• Supportive and collaborative team environment
• Opportunity to work in innovative virtual and in-person healthcare settings
• Flexible work environment
• Ongoing learning and growth opportunities
• Competitive compensation based on experience

About Care2Talk Health

Care2Talk Health is a modern healthcare organization focused on improving access to care through innovative virtual and in-person healthcare services. Our mission is to provide patient-centered care that is accessible, compassionate, and efficient for communities across British Columbia and beyond.

HOURS OF WORK

Full or Part-time positions available. Typical week includes 4 days onsite, with one day working remotely from home.

Pay: $25.00-$30.00 per hour

Benefits:

• Dental care
• Extended health care
• Flexible schedule
• Vision care

Ability to commute/relocate:

• Qualicum Beach, BC: reliably commute or plan to relocate before starting work (required)

Experience:

• Electronic medical records: 2 years (required)
• Healthcare Environment : 2 years (required)

Work Location: In person