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Patient Coordinator
1605 Regent Avenue West, Winnipeg, MB R2C 3B3
$20–$30 an hour
Full-time

Job details

$20–$30 an hour
Dental care, Life insurance, Extended health care, Company events
Full-time
1605 Regent Avenue West, Winnipeg, MB R2C 3B3

Full job description

Overview
We are seeking a dedicated and organized Patient Coordinator to join our Denture Care team.

We are an energetic team with TWO locations, one in Winnipeg and the other in Selkirk. This position requires travel to both locations on different days of the week.

This position requires strong communication skills, exceptional attention to detail, as well as humility. The ideal candidate can build rapport with patients while also staying organized and keeping the office running smoothly.

Duties

  • Greet patients warmly upon arrival and assist them with check-in procedures
  • Handle incoming calls, emails and inquiries professionally
  • Assist with day-to-day administrative duties and office organization
  • Maintain patient confidentiality and comply with privacy requirements
  • Support the dental team in providing an exceptional patient experience
  • Manage patient scheduling, including appointments, follow-ups, and cancellations
  • Process dental insurance claims and submit pre-determinations
  • Coordinate with healthcare providers to facilitate patient care and ensure seamless communication within the office
  • Maintain accurate electronic medical records (EMR) and ensure all patient information is up-to-date
  • Coordinate financing and payment options
  • Communicate effectively with patients regarding their treatment plans, insurance coverage, and any necessary paperwork
  • Coordinate with healthcare providers to facilitate patient care and ensure seamless communication within the office

Experience

  • Previous dental office or healthcare administrative experience preferred
  • Experience with dental insurance and treatment coordination is preferred
  • Strong organizational and time-management skills
  • Strong administrative skills with proficiency in office software applications
  • Ability to multitask in a fast-paced environment while maintaining attention to detail
  • Excellent interpersonal skills to interact positively with patients and team members alike

If you are passionate about providing exceptional patient care and have the required skills, we encourage you to apply for this rewarding position as our Patient Coordinator!

Job Type: Full-time

Pay: $20.00-$30.00 per hour

Expected hours: 40.0 – 45.0 per week

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Life insurance

Application question(s):

  • What does Humility mean to you? Could you flourish on a team that expects a core value of humility? Why?

Can you travel to both our Winnipeg and Selkirk locations?

Work Location: In person

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