Medical Receptionist jobs in Waterloo, ON

Our ideal candidate takes the initiative to work independently to produce results with little supervision. If you have a strong work ethic and can-do attitude to work collaboratively with our medical office team, then this role may be for you!

Skills Required:

• Exceptional attention to detail: Ensuring accuracy in data entry, patient records, and all administrative duties
• Excellent Oral and Written English Communication skills
• Able to follow instructions exactly per each physician’s specific requirements
• Has a gracious telephone manner and is comfortable calling patients
• Enjoys and has good people skills to interact with the public
• Works well on their own at a workstation or as part of the office team.
• Works cooperatively with team members towards common goals, sharing responsibilities, and contributing positively to group dynamics.
• Maintain focus in a busy, distracting office environment.
• Handling pressure situations calmly, such as managing upset patients or a busy schedule.
• Experience with Electronic Medical Records software is a definite asset.
• Able to handle pressure effectively and gain satisfaction in meeting deadlines and finding meaning in your work tasks.
• Enjoy a high-volume office environment working consistently at a desk using a computer
• Likes to take decisive action, learning every day, working in a fast-paced environment, and interacting with areas within the organization.
• Keeping work area clean and well organized.

Job Responsibilities will include but are not limited to:

• Provide administrative support to Health Care Team, including referrals, medical forms, scanning and collecting payments.
• Scheduling and confirming medical appointments with patients.
• Provide assistance with client intake documentation.
• Updating and ensuring accuracy of collection of patient information.
• Provide empathetic and patient-centered service to ensure a positive experience for patients
• Ensuring exam rooms are tidy, stocked, and clean
• Work as needed to support front desk reception, and cover for staff absences.
• Coordinate referrals to other healthcare providers as needed

Work Environment:

• Fast-paced and dynamic: A busy dermatology clinic with a focus on efficient patient care.
• Modern, well-equipped space: Comfortable and professional setting for both staff and patients.
• Collaborative team: Work alongside dermatologists, medical assistants, and front-office staff in a supportive environment.

Benefits:

• Healthcare spending account, including dental and vision
• On-site gym
• On-site parking

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• Dental care
• On-site parking

Ability to commute/relocate:

• Waterloo, ON: reliably commute or plan to relocate before starting work (required)

Education:

• DCS / DEC (required)

Experience:

• Microsoft Office: 2 years (required)
• Customer-facing: 2 years (required)

Language:

• English (required)

Work Location: In person