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Medical Receptionist jobs in St. Jacobs, ON

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    • Minimum 1 year of dental or medical administration experience (dental preferred).
    • Practice:* New Hamburg Dental Group.
    • Experience with Tracker is an asset.
    • We already have one full time receptionist in place and our second receptionist is leaving due to long commute time.
    • Process patient check-in and check-out.
  • View similar jobs with this employer
    • As the first point of contact for our patients, you will play a key role in delivering an outstanding patient experience while supporting the administrative…
    • Collect patient information and update electronic medical records.
    • Dental receptionist: 1 year (required).
    • As the first point of contact for our patients, you…
    • Managing clinic and medical supply inventory and ordering.
    • 3+ years of medical office experience* is preferred, particularly in a surgical or specialist setting…
    • DENTAL receptionist: 1 year (preferred).
    • A minimum of one year of previous DENTAL RECEPTIONIST experience is required.
    • Answering and routing phone calls.
    • Proven experience as a dental receptionist or in a medical/dental office environment.
    • Proficiency with electronic medical records systems.
    • View all Aura Dentistry jobs - Waterloo jobs - Administrator jobs in Waterloo, ON
    • Salary Search: Dental Administrator salaries in Waterloo, ON
    • Maintain, update, and organize patient medical records.
    • Monitor and order office and medical supplies as needed.
    • Job Types: Full-time, Part-time, Permanent.
    • Prior experience working as a Medical receptionist or in a medical office setting is highly preferred.
    • Verify patient medical records accurately.
    • Familiarity with front desk procedures in medical or dental offices is advantageous.
    • Experience in medical or dental offices is a plus, but not required.
    • A minimum of 1 year of experience in Reception - Prior experience in a medical or optometry office is an asset.
    • Effective attention to detail and accuracy.
    • Strong understanding of medical terminology related to dentistry and oral health.
    • Support front desk activities by greeting patients, scheduling appointments,…
    • Knowledge of medical terminology relevant to dental care.
    • Support with medical terminology explanations to patients and team members for clear communication.
    • The successful candidate will be comfortable working in a busy medical environment, coordinating patient interactions, maintaining accurate electronic medical…
    • One-year contract with the possibility to extend.
    • The Receptionist provides front-line administrative support to ensure the smooth and efficient operation of…
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Dental Patient Care Coordinator
New Hamburg Dental Group
New Hamburg, ON
From $30 an hour
Full-time
Apply now

Job details

From $30 an hour
Dental care
Full-time
No weekends
New Hamburg, ON

Full job description

Dental Patient Care Coordinator

Practice: New Hamburg Dental Group
Location: New Hamburg
Website: https://www.newhamburgdentalgroup.ca
Role Type: Full-Time
Role Hours: Monday–Thursday, 7:30 a.m.–4:30 p.m. or 8:15 a.m.–5:30 p.m.; Fridays, 7:30 a.m.–1:15 p.m. No evenings or weekends.

Job Overview

New Hamburg Dental Group is a family-friendly, patient-centered, moderndental practice dedicated to providing exceptional care in a welcoming and supportive environment.

We are seeking a compassionate, organized, and service-oriented Dental Patient Care Coordinator to join our team. This is an exciting opportunity to become part of a friendly, supportive, and growing dental office.

As the first point of contact for our patients, you will play a key role in delivering an outstanding patient experience while supporting the administrative operations of the practice. The ideal candidate has excellent communication skills, strong attention to detail, and familiarity with dental terminology and office procedures.

Key Responsibilities

  • Greet patients warmly upon arrival and assist with check-in procedures.
  • Manage inbound/outbound calls: schedule appointments, answer inquiries, and support patient needs.
  • Maintain accurate patient records using Tracker.
  • Process patient information, insurance details, and claims according to office policies.
  • Coordinate with the clinical team to ensure smooth and efficient patient flow.
  • Support treatment plan coordination and financial discussions, when required.
  • Complete administrative duties including filing, data entry, email correspondence, and document preparation.
  • Maintain a clean, organized, and professional front desk and reception area.
  • Assist with monitoring and ordering office supplies.

Qualifications

  • Minimum 1 year of dental or medical administration experience (dental preferred).
  • Strong knowledge of dental terminology and office procedures.
  • Excellent verbal, written, and interpersonal communication skills.
  • Experience with Tracker is an asset.
  • Ability to multitask effectively while maintaining accuracy and attention to detail.
  • Professional presentation, positive attitude, and patient-centered mindset.
  • Ability to work collaboratively in a busy, team-oriented clinical environment.

Practice Snapshot

Practice Name: New Hamburg Dental Group

Location: New Hamburg, Ontario

Operatories

  • Total Operatories: 7
  • Specialty Services Offered:
  • Orthodontics
  • CEREC / CBCT
  • Implants
  • Nitrous

Office Environment & Culture

Our office is warm, modern, and welcoming, with a calm, well-organized atmosphere designed to put patients at ease. Our team works collaboratively, communicates openly, and supports one another each day. We are committed to delivering high-quality care, continuous growth, and treating every patient with the same care and respect we would our own family.

Technology & Software

  • Practice Management Software: Tracker
  • Digital Tools: SIDEXIS, ScanX, PrimeScan, CEREC

Neighborhood Highlights / Landmarks

Conveniently located near downtown, with easy access to local shops and restaurants. The area is also home to the town's well-known Water Wheel, a beloved local landmark.

Compensation

  • Pay Range: $30.00+ per hour
  • Compensation is commensurate with experience and skills, with eligibility for performance based incentive opportunities.

Ready to Take the Next Step?
If you're looking to join a team that is rooted in trust, guided by excellence, and committed to elevating patient care through innovation and digital dentistry, this is the place for you. We are a values-driven organization that empowers our teams, invests in growth, and embraces modern technology to deliver a truly exceptional patient experience.

If you want to make a meaningful impact every day, be supported by a collaborative culture, and grow your career within a forward-thinking dental network, we would love to meet you. Apply now and grow your career with us.

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