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Medical Receptionist jobs in Ottawa, ON

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    • Follow healthcare compliance requirements, privacy regulations, and data security protocols.
    • Review medical necessity requirements and process applicable…
    • This role is ideal for someone with excellent communication skills who can provide a high level of patient care and keep our front desk running smoothly.
    • The Dental Receptionist is responsible for assisting the dentist in the proper management of patient flow and for performing a variety of administrative duties.
    • Are you a master of communication who loves helping patients say "Yes" to their health?
    • The Mission: Closing the Gap Between Diagnosis and Care*.
    • Medical receptionist: 2 years (preferred).
    • Proficiency with medical software and office tools is an asset.
    • Coordination with Medical Staff: Work closely with…
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    • Order medical supplies and assist with clinic inventory.
    • This position focuses on execution and coordination and does not involve clinical assessment or medical…
  • View similar jobs with this employer
    • Order medical supplies and assist with clinic inventory.
    • This position focuses on execution and coordination and does not involve clinical assessment or medical…
    • Medical receptionist: 1 year (preferred).
    • Greeting and checking patients in.
    • Scheduling treatment appointments, preparing patients files.
    • Basic understanding of medical terminology related to dentistry and oral health care.
    • Provide excellent customer service as a dental receptionist, scheduling…
    • Part time / Monday 2-8pm / Tuesday 12-4pm/ Wednesday 2-8pm / Friday 8-4pm*.
    • As a pivotal component of the business, the Client Experience Specialist provides…
    • Familiarity with medical terminology, medical coding, and handling medical records enhances your ability to support comprehensive patient care.
    • Knowledge of medical terminology relevant to dental care.
    • Dental receptionist: 1 year (preferred).
    • Verify patient insurance information and process billing…
    • Use of Spa software, phones, email system and client management systems.
    • Welcoming spa guests, serving of coffee and tea and providing appropriate intake forms.
    • Completing photocopy of medical notes requests for various MD offices, law firms and insurance companies.
    • Full-time Patient Experience Coordinator *.
    • Establish strong patient relationships while maintaining ethical professional behavior.
    • Prepare treatment room in accordance with infection control and practice…
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Job Post Details

Optum logo

Patient Care Coordinator | Quezon City - job post

Optum
(part of UnitedHealth Group)
3.3 out of 5 stars
National Capital Region, ON
$23,000–$26,000 a month - Full-time

Job details

Pay

  • $23,000–$26,000 a month

Job type

  • Full-time

Shift and schedule

  • Night shift

Location

National Capital Region, ON

Full job description

Patient Care Coordinator

Location: GF Bldg. N, UP Ayala Techno Hub, Quezon City
Schedule: Night Shift (US Hours)

About the Role

We are looking for a detail-oriented and customer-focused Patient Care Coordinator to support patients throughout the financial clearance process before scheduled healthcare services. In this role, you will work closely with patients, insurance providers, and healthcare teams to verify insurance coverage, secure authorizations, explain financial responsibilities, and ensure all required information is accurately documented.

This position is ideal for professionals with experience in healthcare customer service, revenue cycle operations, insurance verification, patient registration, collections, or related healthcare support functions.

Key Responsibilities

  • Verify patient insurance eligibility, benefits, and coverage information.
  • Obtain and validate required authorizations, referrals, and pre-certifications.
  • Review medical necessity requirements and process applicable documentation when needed.
  • Calculate and communicate estimated patient financial responsibility, including out-of-pocket costs.
  • Contact patients to verify demographic, insurance, and financial information.
  • Educate patients regarding insurance benefits, billing processes, payment options, and financial assistance programs.
  • Collect payments and assist patients with payment arrangements when appropriate.
  • Complete Medicare Secondary Payer (MSP) requirements and related documentation.
  • Maintain accurate and complete patient records in accordance with organizational standards.
  • Follow healthcare compliance requirements, privacy regulations, and data security protocols.
  • Escalate accounts that do not meet financial clearance requirements.
  • Deliver exceptional customer service while addressing patient inquiries and concerns.

Qualifications

Required

  • At least a high school graduate or senior high school graduate
  • At least 1 year of experience in any of the following:
  • Healthcare Revenue Cycle Management (RCM)
  • Customer service in healthcare BPO operations
  • Insurance verification or authorization
  • Patient registration or patient access
  • Medical billing or collections
  • Health insurance services
  • Healthcare payment collections in a voice-based environment

Preferred

  • Experience using electronic medical record (EMR) systems such as Epic or Cerner.
  • Knowledge of U.S. healthcare insurance plans, benefits, eligibility, and coverage verification.
  • Understanding of medical terminology, ICD-10, and CPT codes.
  • Experience with payment processing and financial counseling.
  • Familiarity with charity care and patient financial assistance programs.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.

Work Arrangement

  • Must be willing to work onsite in Quezon City.

Job Type: Full-time

Pay: $23,000.00-$26,000.00 per month

Work Location: In person

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