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    • Previous experience as a receptionist, front desk associate, or in customer service (preferably in healthcare or optometry).
    • Job Types: Full-time, Part-time.
    • Occasional travel to other locations may be required.
    • Greet patients and coordinate appointments.
    • Perform preliminary and auxiliary testing.
    • Experience in healthcare, medical administration, customer success, or health technology is required.
    • We’re looking for a part-time/casual *Customer Success…
    • Knowledge of basic medical terminology.
    • Assist with general medical office operations and patient flow.
    • A busy and well-established medical clinic in Hope is…
    • 1 year minimum experience in the medical field (clinic) is a must;
    • You must have experience being a Medical Office Assistant in Canada and Accuro EMR.*.
    • Proficiency in dental assisting techniques and knowledge of medical terminology.
    • Previous experience or training in dental receptionist duties is a plus.
    • Previous experience in a front desk or receptionist role, preferably within a dental or medical office setting.
    • Dental receptionist: 1 year (preferred).
    • Prepare, update, and maintain accurate medical records within electronic medical record (EMR) systems.
    • Prior medical experience that demonstrates familiarity…
    • Prior experience working with medical terminology to accurately document patient interactions.
    • Ensure compliance with medical terminology standards and office…
    • Dental receptionist: 1 year (required).
    • Strong understanding of medical terminology related to dentistry.
    • Maturity Leave coverage contract- min 6month up to…
    • Familiarity with medical terminology and procedures.
    • Knowledge of Accuro/ electronic medical records systems.
    • Coordinate patient referrals and follow-ups.
    • Knowledge of medical or dental office procedures is a plus but not required.
    • Proven office or clerical experience, preferably in a medical or dental setting.
    • Assist patients with intake and medical forms.
    • Dental receptionist: 1 year (required).
    • Full-time or part-time position*.
    • Strong communication and people skills.
    • Dental receptionist: 3 years (required).
    • Knowledge of medical terminology related to dentistry is highly desirable.
    • Job Types: Full-time, Permanent.
    • Experienced in dealing with all insurances, reading EOB's and Pre-Determinations.
    • 2-4 years of experience as a dental office administrator / receptionist or…
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Clerical Assistant/Receptionist
True North Health
Winnipeg, MB R3T 1Y7
From $17 an hour
Permanent, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

From $17 an hour

Job type

Permanent
Full-time

Benefits

Pulled from the full job description
Dental care

Full job description

About the Role

True North Health is looking for a highly motivated Clerical Assistant/ Receptionist to join our team.

As the first point of contact for patients, you will play a vital role in creating a welcoming atmosphere while ensuring the smooth flow of daily operations. This position requires strong communication skills, excellent organizational abilities, and a genuine passion for patient care.

Key Responsibilities

  • Patient Interaction & Scheduling
  • Greet patients warmly upon arrival and provide a positive first impression of the clinic.
  • Manage phone calls, emails, and inquiries in a courteous and efficient manner.
  • Schedule, confirm, and reschedule appointments using clinic scheduling software.
  • Collect and verify patient information, ensuring accuracy of records.
  • Administrative Support
  • Handle patient check-in and check-out procedures.
  • Process payments, insurance information, and billing inquiries.
  • Maintain organized files and digital records.
  • Support the optometrists and clinical staff with administrative needs.
  • Clinic Coordination
  • Keep the reception area tidy, organized, and welcoming.
  • Assist in coordinating patient flow to ensure minimal wait times.
  • Manage inventory of front-desk supplies.
  • Communicate effectively with team members to support clinic efficiency.

Qualifications

  • Previous experience as a receptionist, front desk associate, or in customer service (preferably in healthcare or optometry).
  • Strong interpersonal and communication skills, both verbal and written.
  • Proficiency with scheduling software, EMR systems, and basic office tools (Google Sheet).
  • Ability to multitask, stay organized, and work in a fast-paced environment.
  • Professional demeanor with a patient-first mindset.

Desired Traits

  • Friendly, approachable, and empathetic.
  • Attention to detail and accuracy in handling patient information.
  • Team-oriented with a positive attitude.
  • Comfortable handling sensitive and confidential information.
  • Great with technology and using an EHR.

Benefits

  • Competitive hourly wage/salary
  • Health and dental benefits (if applicable)
  • Employee eye care discounts
  • Opportunities for growth within the clinic

Job Types: Full-time, Part-time

Work Location: In person

Job Types: Full-time, Permanent

Pay: From $17.00 per hour

Work Location: In person

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