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Medical Receptionist jobs in Kitchener, ON

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    • This role includes greeting and checking in patients, scheduling appointments, managing phone inquiries, processing referrals, faxes, emails, and electronic…
    • View all New Vision Family Health Team jobs - Kitchener jobs - Medical Receptionist jobs in Kitchener, ON
    • Salary Search: Medical Receptionist - Permanent salaries in Kitchener, ON
    • Maintain, update, and organize patient medical records.
    • Monitor and order office and medical supplies as needed.
    • Job Types: Full-time, Part-time, Permanent.
    • Familiarity with electronic medical records systems (EMR).
    • Maintain electronic medical records (EMR) with accuracy,.
    • Minimum 3-5 years of clinical experience is preferred including tracking in a client medical record system.
    • We provide flexible, low-barrier access to medical,…
    • Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care…
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    • Previous clerical experience in a medical setting.
    • Work Type: Temporary Part Time - until Approximately August 2027.
    • Knowledge of computer software applications, such as MS Word, Excel and electronic medical records (EMR).
    • At Generation Fertility Waterloo, it is our commitment…
    • Experience using electronic medical records (EMRs) preferred.
    • Scan, file, and process medical documents.
    • Experience in a primary care, community health, family…
    • Our CARE teams provide rapid access to a team of medical professionals, pharmacy services and wrap-around supports to engage patients through stabilization and…
    • Experience with electronic medical records.
    • Proficiency in medical transcription or willingness to.
    • 2-Factor Authentication for Outlook is App based (Microsoft…
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    • As the first point of contact for our patients, you will play a key role in delivering an outstanding patient experience while supporting the administrative…
    • This position is primarily for a *dental receptionist.
    • Proficient in using phone systems and electronic medical records software (experience with Tracker is a…
  • View similar jobs with this employer
    • Minimum 1 year of dental or medical administration experience (dental preferred).
    • Practice:* New Hamburg Dental Group.
    • Experience with Tracker is an asset.
    • We are looking for a Part-time receptionist with an immediate start.
    • Must be willing to work evenings and some Saturdays.
    • Answering and routing phone calls.
    • Prior work within the medical field, including a combination of experience and relevant medical education (International Medical graduate).
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Medical Receptionist - Permanent
New Vision Family Health Team
·
2.7
421 Greenbrook Drive, Kitchener, ON N2M 4K1
$23.00–$24.15 an hour
Full-time
Apply now

Job details

$23.00–$24.15 an hour
Paid time off, Paid sick leave, Extended health care
Full-time
421 Greenbrook Drive, Kitchener, ON N2M 4K1

Full job description

NEW VISION FAMILY HEALTH TEAM JOB POSTING

Role: Medical Receptionist

FTE: Permanent, 22.5 – 37.5 hours/week (0.6 – 1.0 FTE)

Hourly Rate: $23.00 - $24.15

Location: 421 Greenbrook Drive, Kitchener, Ontario


About Us

New Vision Family Health Team is a multidisciplinary team of healthcare professionals dedicated to providing high-quality, patient-centred primary care in a caring, coordinated, and responsive environment. Located in the Waterloo Region, we provide comprehensive primary care services to more than 30,000 patients. We offer a friendly, collaborative, and professional workplace in a spacious facility.


Position Summary

The Medical Receptionist is a key member of the healthcare team, responsible for providing efficient, accurate, and patient-centered administrative support in a clinical setting. This role includes greeting and checking in patients, scheduling appointments, managing phone inquiries, processing referrals, faxes, emails, and electronic medical record (EMR) messages, as well as billing, patient enrolment, and appointment coordination. Working closely with physicians, clinical staff, and patients, the Medical Receptionist plays a vital role in creating a welcoming environment and supporting the smooth delivery of patient care.


Key Responsibilities


Patient Reception & Front Desk Support

  • Welcome and assist patients and visitors in a professional and courteous manner.
  • Check-in patients, verify personal and health information, and update records as needed.
  • Communicate appointment delays, schedule changes, and other clinic information to patients.

Appointment & Telephone Coordination

  • Answer incoming phone calls in a professional and courteous manner.
  • Schedule, cancel, and reschedule appointments using the EMR.
  • Provide patients with information regarding forms, referrals, test results, and instructions, where appropriate.
  • Contact patients as needed to confirm information or communicate instructions from care providers.

Administrative & EMR Support

  • Monitor and manage incoming EMR messages, emails, and electronic submissions.
  • Receive, review, and distribute faxes, ensuring documents are accurately uploaded into the EMR.
  • Process referrals, assist with patient enrolment, and support appointment coordination.
  • Maintain accurate and timely documentation within the EMR.
  • Escalate clinical questions or concerns to physicians, nurses, or other appropriate team members.

Qualifications

  • Graduate of a Medical Office Assistant program or equivalent.
  • Current Basic Life Support (BLS) / CPR, an asset.
  • Successful completion of a Criminal Record Check.
  • Completion of health screening requirements (MMR, Tdap, Varicella).
  • Minimum one year of experience in a primary care or clinical setting preferred.
  • Experience with Electronic Medical Record (EMR) systems, an asset.
  • Strong communication, excellent time management, organization, and problem solving.
  • Commitment to providing patient-centred care in a respectful and compassionate manner.

Compensation & Benefits

  • Hourly wage ($23.00 - $24.15), commensurate with experience.
  • Healthcare of Ontario Pension Plan (HOOPP).
  • Extended healthcare plan (available for 0.8 -1.0 FTE).
  • Paid time off, including:
    • Vacation
    • 8 paid sick days
    • 1 paid birthday per year, following one year of employment
  • Support for professional development, including continuance of salary and allowance.

Equity, Diversity & Inclusion

New Vision Family Health Team is committed to building a diverse and inclusive workplace that reflects the community we serve. We welcome applications from individuals of all backgrounds and lived experiences and are committed to providing an inclusive and barrier-free recruitment and selection process. Accommodation is available at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).


This posting is for a newly established position within New Vision Family Health Team.


While we thank all applicants for their interest, only those selected for an interview will be contacted.

For more information regarding our Family Health Team, please visit our website at www.newvisionhealth.ca

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