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Medical Receptionist jobs in Kitchener, ON

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    • Minimum 1 year of dental or medical administration experience (dental preferred).
    • Practice:* New Hamburg Dental Group.
    • Experience with Tracker is an asset.
    • We already have one full time receptionist in place and our second receptionist is leaving due to long commute time.
    • Process patient check-in and check-out.
    • Proactively schedule and confirm hygiene appointments via phone, email, or text.
    • Dental receptionist: 3 years (required).
    • Open communication and mutual respect.
    • As an Administrative Assistant, you’ll support the day-to-day operations of the practice through patient communication, scheduling, reception, and…
    • Dental receptionist: 1 year (required).
    • Applicants with other medical background are welcome to apply.
    • Job Types: Full-time, Permanent.
    • From the first phone call through treatment and follow-up, you will help ensure our patients feel welcomed, informed and well cared for.
    • Collect patient information and update electronic medical records.
    • Dental receptionist: 1 year (required).
    • As the first point of contact for our patients, you…
    • Post-secondary education, certification or qualification in recognized courses related to medical office administration or medical sciences is preferred.
    • Receiving and sending medical faxes.
    • Managing referrals, requisitions, forms and medical correspondence.
    • The ideal candidate will have *previous medical office…
    • View all Northfield family Health jobs - Kitchener jobs - Medical Office Assistant jobs in Kitchener, ON
    • Salary Search: Medical Office Assistant / Medical Receptionist salaries in Kitchener, ON
    • Proven experience as a dental receptionist or in a medical/dental office environment.
    • Proficiency with electronic medical records systems.
    • Update patient records and collect medical history.
    • Previous experience in an optometry or optical setting is strongly preferred.
    • Prior experience working as a Medical receptionist or in a medical office setting is highly preferred.
    • Verify patient medical records accurately.
    • Familiarity with front desk procedures in medical or dental offices is advantageous.
    • Experience in medical or dental offices is a plus, but not required.
    • Maintain electronic medical records accurately.
    • Clinic receptionist: 1 year (required).
    • Prior experience with Avimark, Microsoft, or similar electronic medical…
    • A minimum of 1 year of experience in Reception - Prior experience in a medical or optometry office is an asset.
    • Effective attention to detail and accuracy.
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Dental Patient Care Coordinator
New Hamburg Dental Group
New Hamburg, ON
From $30 an hour
Full-time
Apply now

Job details

From $30 an hour
Dental care
Full-time
No weekends
New Hamburg, ON

Full job description

Dental Patient Care Coordinator

Practice: New Hamburg Dental Group
Location: New Hamburg
Website: https://www.newhamburgdentalgroup.ca
Role Type: Full-Time
Role Hours: Monday–Thursday, 7:30 a.m.–4:30 p.m. or 8:15 a.m.–5:30 p.m.; Fridays, 7:30 a.m.–1:15 p.m. No evenings or weekends.

Job Overview

New Hamburg Dental Group is a family-friendly, patient-centered, moderndental practice dedicated to providing exceptional care in a welcoming and supportive environment.

We are seeking a compassionate, organized, and service-oriented Dental Patient Care Coordinator to join our team. This is an exciting opportunity to become part of a friendly, supportive, and growing dental office.

As the first point of contact for our patients, you will play a key role in delivering an outstanding patient experience while supporting the administrative operations of the practice. The ideal candidate has excellent communication skills, strong attention to detail, and familiarity with dental terminology and office procedures.

Key Responsibilities

  • Greet patients warmly upon arrival and assist with check-in procedures.
  • Manage inbound/outbound calls: schedule appointments, answer inquiries, and support patient needs.
  • Maintain accurate patient records using Tracker.
  • Process patient information, insurance details, and claims according to office policies.
  • Coordinate with the clinical team to ensure smooth and efficient patient flow.
  • Support treatment plan coordination and financial discussions, when required.
  • Complete administrative duties including filing, data entry, email correspondence, and document preparation.
  • Maintain a clean, organized, and professional front desk and reception area.
  • Assist with monitoring and ordering office supplies.

Qualifications

  • Minimum 1 year of dental or medical administration experience (dental preferred).
  • Strong knowledge of dental terminology and office procedures.
  • Excellent verbal, written, and interpersonal communication skills.
  • Experience with Tracker is an asset.
  • Ability to multitask effectively while maintaining accuracy and attention to detail.
  • Professional presentation, positive attitude, and patient-centered mindset.
  • Ability to work collaboratively in a busy, team-oriented clinical environment.

Practice Snapshot

Practice Name: New Hamburg Dental Group

Location: New Hamburg, Ontario

Operatories

  • Total Operatories: 7
  • Specialty Services Offered:
  • Orthodontics
  • CEREC / CBCT
  • Implants
  • Nitrous

Office Environment & Culture

Our office is warm, modern, and welcoming, with a calm, well-organized atmosphere designed to put patients at ease. Our team works collaboratively, communicates openly, and supports one another each day. We are committed to delivering high-quality care, continuous growth, and treating every patient with the same care and respect we would our own family.

Technology & Software

  • Practice Management Software: Tracker
  • Digital Tools: SIDEXIS, ScanX, PrimeScan, CEREC

Neighborhood Highlights / Landmarks

Conveniently located near downtown, with easy access to local shops and restaurants. The area is also home to the town's well-known Water Wheel, a beloved local landmark.

Compensation

  • Pay Range: $30.00+ per hour
  • Compensation is commensurate with experience and skills, with eligibility for performance based incentive opportunities.

Ready to Take the Next Step?
If you're looking to join a team that is rooted in trust, guided by excellence, and committed to elevating patient care through innovation and digital dentistry, this is the place for you. We are a values-driven organization that empowers our teams, invests in growth, and embraces modern technology to deliver a truly exceptional patient experience.

If you want to make a meaningful impact every day, be supported by a collaborative culture, and grow your career within a forward-thinking dental network, we would love to meet you. Apply now and grow your career with us.

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