Medical Receptionist jobs in Kingston, ON

Job Type: Full Time 30-40 hours per week

Clinic operates in accordance with physician schedules and may close periodically throughout the year, including full-week or individual day closures.

Wage: $20 per hour

Benefits: Two weeks paid vacation, Health Care benefits and RRSP contributions after one year of employment

Job description:

The Galen Eye Centre is a fast paced medical clinic offering the best in ophthalmic care. The goals of the Galen Eye Centre are to provide exceptional medical, diagnostic, and surgical services. At all times we strive to provide excellence in patient care.

The successful candidate will embody and uphold the values of Galen Eye Centre:

• Compassion
• Accountability
• Excellence
• Initiative
• Teamwork
• Desire to improve
• Positive attitude

An Ophthalmic/Administrative Assistant holds a position that is flexible, encompassing clinical, administrative and operational duties throughout the clinic. Employees will work in different roles across the clinic as needs arise. Responsibilities may evolve over time, and roles are flexible to support both clinic operations and professional growth. While no position is fixed permanently, employees may remain in a particular area for as long as it suits both the clinic and their development.

Duties and Responsibilities not limited to (Cross-Training and Role Sharing)

Employees will participate in cross-training and role sharing across all areas of the clinic, including but not limited to:

Clinical Duties:

• Assist physicians
• Preform Diagnostic imaging (HVF, OCT, HRT, AR, Lensometry, Anterior Segment, Fundus Photography, tonometry, Pachymetry, Ultrasound)
• Patient work ups (History taking, Visual Acuity, Tonometry, procedure preparation)
• Provide technical support as required
• Assist in scribing and documenting in patient charts
• Assist in procedures and laser procedures
• Provide patient education

Administrative Duties:

• Reception and patient check-in
• Triage patient concerns
• Patient communications via in-person, email, phone
• Booking and rescheduling appointments
• Handling patient inquiries, payments, and billing
• Managing document scanning, faxing, and uploads

Surgical and Support Duties:

• Assist with surgical prep and patient coordination
• Preparing Surgical Charts
• Scheduling patient appointments
• Communications with patients
• Complete paperwork associated with surgical procedures
• Support workflow in various departments based on clinic needs

Flexibility:

• Employees may rotate between roles or remain in a specific area depending on clinic volume and operational requirements.
• Duties are subject to change to meet the needs of the clinic.
• Employees may be assigned to different roles across the clinic as needed. Responsibilities can change frequently, and no position is permanently assigned.

Basic Qualifications:

• Proficient Computer skills (Windows/Excel)
• Proven good interpersonal and communication skills.
• Able to perform effectively in a fast-paced environment with physical demands suchs as standing, walking and occasional lifting. The applicant must be able to meet the physical requirements of the position.
• Able to function independently as well as interdependently.
• Demonstrated commitment to ongoing education and upgrading of skills.

DESIRED QUALIFICATIONS:

• Certified Ophthalmic Assistant (COA) or higher, under the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
• Recent related experience in ophthalmology.
• Knowledge of ophthalmic anatomy and physiology.
• Knowledge of medical terminology.
• Experience with a medical EMR, ACCURO preferred.

Galen Eye Centre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Permanent

Pay: $20.00 per hour

Work Location: In person