Medical Receptionist jobs in Halifax, NS

Job Summary

We are seeking a dynamic and personable Administrative Assistant/Receptionist to join our team! This vital role combines front desk responsibilities with administrative support, ensuring smooth daily operations and excellent customer service. The ideal candidate will be energetic, detail-oriented, and possess strong computer skills to handle a variety of clerical tasks efficiently. Your positive attitude and organizational prowess will help create a welcoming environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your administrative skills in a fast-paced, supportive setting.

Key responsibilities

• Greet visitors and clients warmly, providing exceptional customer service and maintaining a professional front desk presence
• Manage multi-line phone systems in a fast pace multi disciplinary environment
• Book, change and confirm patient appointments using Jane clinic-management software
• Coordinate practitioner schedules and help maintain an efficient patient flow
• Experience with Jane Software System is preferred but not required; training will be provided
• Process patient payments and provide receipts
• Submit and manage insurance claims
• Complete daily payment reconciliation and day-end balancing
• Scan and appropriately file clinic documents
• Maintain accurate and organized electronic and physical filing systems
• Protect the confidentiality of all personal and private health information
• Keep the reception area, waiting room and shared clinic spaces tidy and welcoming
• Assist with laundry and other clinic-support duties as time permits
• Complete additional administrative tasks and projects that support our physiotherapy, massage therapy and wellness team

Qualifications

• 1-3 years of clerical experience in an office environment with strong organizational skills
• Excellent computer skills including data entry, typing speed, and familiarity with multi-line phone systems
• Strong customer service skills with professional phone etiquette and the ability to handle inquiries efficiently
• Software proficiency: Familiarity with electronic health records, Jane app and general office software and the use of social media.
• Prior experience in medical or dental office settings is a plus but not required; familiarity with front desk procedures is essential
• Ability to proofread documents carefully and maintain confidentiality of sensitive information
• Demonstrated ability to multitask effectively in a fast-paced environment while maintaining accuracy
• Must love working with our wonderful clients and have a compassionate and approachable personality
• Must have the ability to leave their problems at home
• Must love being part of a team daily.

This role is perfect for motivated individuals eager to grow their administrative expertise while supporting daily operations in a vibrant workplace and for someone who loves working in a health oriented environment.

Pay: $21.00-$24.00 per hour

Expected hours: 40.0 per week

Benefits:

• Casual dress
• Extended health care
• On-site parking

Work Location: In person