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Medical Receptionist jobs in Cambridge, ON

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    • Proactively schedule and confirm hygiene appointments via phone, email, or text.
    • Dental receptionist: 3 years (required).
    • Open communication and mutual respect.
    • Dental receptionist: 1 year (required).
    • The ideal candidate will be the first point of contact for our patients and will play a crucial role in ensuring a…
    • Strong understanding of patient care practices and medical terminology.
    • Experience in a medical office or healthcare setting is preferred.
    • From the first phone call through treatment and follow-up, you will help ensure our patients feel welcomed, informed and well cared for.
    • The Client Care Coordinator provides customer service and administrative support to the organization by obtaining, analyzing and verifying the accuracy of a…
    • Dental receptionist: 3 years (preferred).
    • Ensure compliance with all healthcare regulations and standards, including maintaining accurate electronic medical…
    • We already have one full time receptionist in place and our second receptionist is leaving due to long commute time.
    • Process patient check-in and check-out.
    • Dental receptionist experience (1+ year preferred).
    • ✔ Welcome patients with warmth and professionalism.
    • ✔ Manage the schedule to keep the day running smoothly.
    • Collect patient information and update electronic medical records.
    • Dental receptionist: 1 year (required).
    • As the first point of contact for our patients, you…
    • Previous experience as a dental receptionist is advantageous for managing front-office tasks effectively.
    • Knowledge of medical terminology related to dentistry…
    • View all Arista Dental Centre jobs - Guelph jobs
    • Salary Search: Dental Assistant salaries in Guelph, ON
    • 1 Late shift a week / 1 weekend a month.
    • Medical Office Assistant training or experience required.
    • Flexible to work roughly 1 evening/week and 1 weekend/month.
    • Update patient records and collect medical history.
    • Previous experience in an optometry or optical setting is strongly preferred.
    • Prior experience working as a Medical receptionist or in a medical office setting is highly preferred.
    • Verify patient medical records accurately.
    • Familiarity with front desk procedures in medical or dental offices is advantageous.
    • Experience in medical or dental offices is a plus, but not required.
    • Maintain electronic medical records accurately.
    • Clinic receptionist: 1 year (required).
    • Prior experience with Avimark, Microsoft, or similar electronic medical…
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Career Resources:

Dental Assistant/Receptionist
Douglas Beaton Dentistry (Dentistry at Frederick)
526 Frederick Street, Kitchener, ON N2B 3R1
$20.12–$29.30 an hour
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$20.12–$29.30 an hour

Job type

Full-time

Benefits

Pulled from the full job description
Dental care
On-site parking

Full job description

Join Our Patient-Focused Team!

We're seeking a full time dental assistant/ administrator to join Douglas Beaton Dentistry (Dentistry at Frederick), where we pride ourselves on creating a warm, welcoming environment for both our patients and team members. Our practice has built a strong reputation for personalized care, where every patient is greeted by name and treated like family.

What We Offer:

  • Supportive, close-knit team environment with regular team-building activities
  • Team celebrations including birthday recognitions and special occasions
  • Annual team holiday dinners
  • Competitive compensation

Our Team Culture:

At Douglas Beaton Dentistry (Dentistry at Frederick), we believe in creating a positive, supportive workplace where every team member feels valued and appreciated. Our culture is built on:

  • Open communication and mutual respect
  • Recognition of individual contributions
  • Collaborative approach to patient care
  • Regular team meetings to share ideas and improve patient care
  • Celebration of personal and professional milestones
  • Strong focus on work-life balance

Key Responsibilities:

Scheduling & Hygiene Department Coordination

  • Manage and maintain a fully booked hygiene schedule in line with production goals using Dentrix.
  • Monitor and adjust for cancellations, no-shows, and emergency appointments to ensure efficient patient flow.
  • Coordinate re-care reminders and follow-ups to reactivate overdue patients.
  • Track and report on KPIs such as patient retention, productivity, and recall compliance.

Patient Communication

  • Proactively schedule and confirm hygiene appointments via phone, email, or text.
  • Address patient inquiries and resolve scheduling conflicts.
  • Educate patients on the importance of routine hygiene care to encourage compliance and oral health.

Administrative Support

  • Update and maintain accurate patient records in Dentrix.
  • Process billing and confirm correct treatment codes.
  • Ensure all documentation complies with RCDSO guidelines and Ontario IPAC protocols.
  • Ensure all practices align with RCDSO, Ontario IPAC, and public health guidelines.
  • Protect patient confidentiality and promote a positive, team-focused office culture.

Qualifications

  • Experience in a dental office, with knowledge of dental terminology and hygiene procedures.
  • Proficiency in Dentrix (or comparable software) preferred.
  • Strong organizational and time-management skills.
  • Excellent communication skills (verbal, written, and patient-facing).
  • Knowledge of Ontario IPAC guidelines and RCDSO regulations.

Job Type: Full-time

Pay: $20.12-$29.30 per hour

Benefits:

  • Dental care
  • On-site parking

Experience:

  • Dental assisting: 2 years (required)
  • Dental receptionist: 3 years (required)

Location:

  • Kitchener, ON N2B 3R1 (preferred)

Work Location: In person

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