Medical Receptionist jobs in Brisbane, ON

Job Overview

Join our dynamic healthcare team as a Medical Receptionist and become the welcoming face of our medical practice! In this energetic role, you will be the first point of contact for patients, providing exceptional customer service while efficiently managing front desk operations. Your enthusiasm and organizational skills will ensure smooth patient flow, accurate record-keeping, and a positive experience for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your administrative expertise within a supportive healthcare environment.

Responsibilities

• Greet patients warmly and professionally, creating a friendly and efficient check-in process
• Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly
• Verify patient information and update electronic medical records using Velox
• Collect insurance details, process payments, and handle billing inquiries with accuracy and confidentiality
• Maintain organized front desk operations, including filing, data entry, and documentation of patient visits
• Assist with appointment scheduling, cancellations, and reminders to optimize clinic flow
• Support the medical team by preparing necessary documentation and ensuring all patient information is current and complete

Qualifications

• Prior experience as a dental receptionist or in a medical office setting is highly preferred
• Proficiency with electronic medical records systems such Velox
• Strong knowledge of medical terminology to accurately communicate with patients and staff
• Demonstrated office experience with multi-line phone systems, front desk procedures, and administrative tasks
• Excellent communication skills with a friendly, professional demeanor
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
• Previous experience working with dental or medical office software is a plus

Join us in delivering outstanding patient care through your energetic approach and meticulous organizational skills! We’re dedicated to fostering a positive work environment where your contributions make a real difference.

Pay: $17.60-$24.94 per hour

Benefits:

• Company events
• Dental care
• Flexible schedule
• On-site parking
• Paid time off
• Vision care

Work Location: In person