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Medical Receptionist Secretary jobs in Mississauga, ON

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Career Resources:

Orthodontic DENTAL Receptionist
Tropical Orthodontics
265 Enfield Place, Mississauga, ON L5B 3Y7
$23–$28 an hour
Part-time, Permanent
Apply now

Job details

$23–$28 an hour
Dental care, Company events, On-site parking
Part-time, Permanent
265 Enfield Place, Mississauga, ON L5B 3Y7

Full job description

Job Summary

DENTAL EXPERIENCE IS A MUST TO APPLY! Excellent English and communication skills are equally important. To be able to speak clear English without a strong accent and understand the patients and instructions when training is key to success. This way we can avoid repeating instructions and miscommunication.

We are seeking a friendly, reliable, "someone we can count on" junior Dental Orthodontic Receptionist to join our dental team! In this vital role, you will be the first point of contact for patients, ensuring a smooth and welcoming experience from the moment they walk through the door. You must be able to arrive on time for work each and every day.

Your will help coordinate appointments, manage patient records, and facilitate effective communication between patients and our orthodontic specialist. This position offers an exciting opportunity to contribute to a positive patient experience while working in a fast-paced, supportive environment.

The hours are Monday and Thursday 8:45 AM to 5:00 PM, Tuesday 7:45 AM to 2:30 PM in Mississauga. Some Fridays, (every 4-5 weeks currently) 8:45 AM to 4:30 PM also in Mississauga. We will be moving to 2 X Fridays per month in Mississauga in the New Year. (Currently we work in Brantford on Fridays but those days are being phased out and relocated to Mississauga.)

We are only considering those with current CANADIAN front desk dental experience, (1 year as a minimum and up to 5 years preferred) hopefully with a background in Orthodontics. Not hiring any International Dentists, Nurses, Medical receptionists or other industry professionals.

Responsibilities

  • Greet patients warmly and professionally, creating a friendly atmosphere for all visitors
  • Schedule, confirm, and reschedule appointments using Orthotrac dental software. multi-line phone systems to answer inquiries, relay messages, and direct calls efficiently
  • Maintain accurate electronic medical records and patient information in compliance with privacy regulations
  • Verify insurance details, process payments, and handle billing inquiries with attention to detail
  • Coordinate with our Orthodontist and clinical staff to ensure smooth daily operations
  • Assist with administrative tasks such as filing, data entry pulling charts

Requirements

  • Previous experience as a Dental receptionist in Canada is a must; orthodontic experience is our first choice and those candidates will be interviewed first
  • Ability to work efficiently in a fast-paced environment while maintaining professionalism
  • Prior experience working with insurance processing, billing, or financial transactions is desirable

Join us in delivering exceptional orthodontic care by providing outstanding administrative support! We value energetic team players who are committed to creating an inviting environment for our patients.

Please only apply if you are serious about starting work. We have had several missed opportunities, office interviews set and not shown up for. We will not be re-booking if you do not contact us in advance of your interview date and time.

We are seriously looking to hire the right candidate asap. When you don't show up without notice another person loses the opportunity to meet our office staff. Things can happen we get that, we always send you all of our contact info to reach out if an emergency should arrive, just send us a message!

Let's be kind, professional and respectful to all parties involved in the process. Thank you.

Pay: $23.00-$28.00 per hour

Expected hours: 20.0 – 27.0 per week

Benefits:

  • Company events
  • Dental care
  • On-site parking

Work Location: In person

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