Medical Receptionist Part Time jobs in Ottawa, ON

Job Overview

We are seeking a dynamic and organized Dental Receptionist/Manager to join our vibrant dental practice. This pivotal role combines front-office excellence with managerial responsibilities, ensuring smooth daily operations and delivering exceptional patient experiences. The ideal candidate will be energetic, detail-oriented, and possess strong leadership skills to oversee administrative functions while providing outstanding customer service. Your expertise will help foster a welcoming environment where patients feel valued and cared for from their first contact to their final appointment. This paid position offers an exciting opportunity to grow within a supportive team dedicated to dental health excellence.

Duties

• Greet and check in patients with enthusiasm, ensuring a warm and professional first impression
• Manage appointment scheduling efficiently using dental practice management software such as Abeldent
• Handle patient inquiries, insurance verifications, and billing processes with clarity and accuracy
• Supervise front desk staff, providing training and support to maintain high standards of service
• Oversee administrative tasks including electronic medical records management, patient documentation, and data entry
• Coordinate with dental team members to ensure smooth daily operations and patient flow
• Monitor office supplies, equipment maintenance, and ensure compliance with health regulations
• Assist in human resources functions such as onboarding new staff, scheduling shifts, and addressing staff concerns
• Support budgeting activities by tracking expenses and optimizing operational costs
• Maintain professionalism in handling sensitive medical information using knowledge of medical terminology and confidentiality protocols
• Collaborate with the clinical team to ensure seamless communication between patients and healthcare providers

Qualifications

• Proven experience in a dental office environment, with familiarity using Abeldent practice management software
• Strong background in human resources practices, including supervising staff and managing team dynamics
• Prior experience managing electronic medical records (EMRs) and understanding of medical terminology
• Knowledge of dental office procedures, billing, insurance processing, and patient scheduling
• Experience in budgeting, inventory management, or financial oversight within a healthcare setting is preferred
• Hospital or nursing experience with acute care exposure is a plus, demonstrating adaptability in fast-paced environments
• Excellent communication skills—able to explain procedures clearly and handle patient concerns professionally
• Demonstrated leadership ability with supervising experience that fosters teamwork and efficiency

Join us to be part of a passionate team committed to delivering top-tier dental care while supporting your professional growth. We value energetic individuals who thrive on making a positive impact every day!

Pay: $25.00-$35.00 per hour

Benefits:

• Dental care
• On-site parking

Ability to commute/relocate:

• Ottawa, ON K2B 7G1: reliably commute or plan to relocate before starting work (required)

Experience:

• Dental receptionist: 1 year (required)

Language:

• English (required)

Licence/Certification:

• CPR/First Aid (required)

Work Location: In person