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Medical Receptionist Experience jobs in Halifax, NS

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    • Previous veterinary or medical reception experience is an asset, but we are also open to applicants with strong customer service and administrative experience…
    • Post-secondary education, certification or qualification in recognized courses related to medical sciences or medical office administration is preferred.
    • University Physiotherapy is seeking an individual with administrative or receptionist experience for a part-time position assisting with clinic operations.
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    • Previous experience in a medical or aesthetic practice is a strong asset.
    • Familiarity with electronic medical records (EMRs) and medical terminology.
    • Previous animal care experience in a Veterinary clinic, Grooming, Doggy Daycare or other pet-related experience is an asset.
    • Driver’s license is required.
    • Previous animal care experience in a Veterinary clinic, Grooming, Doggy Daycare or other pet-related experience is an asset.
    • Driver’s license is required.
    • Equivalent combination of experience working in a health, dental or community setting.
    • Excellent customer service is of the utmost importance in this role.
    • Willingness to learn more regarding veterinary services, updated medical office procedures, and assisting the Veterinary staff with various tasks and treatments…
    • Previous experience in a physiotherapy or multidisciplinary healthcare clinic is considered a strong asset.
    • Proficient in computer systems, including Microsoft…
  • View similar jobs with this employer
    • Previous retail experience is considered an asset.
    • Deliver exceptional customer service ensuring a positive patient experience.
    • Experience working in a medical office setting is required, particularly as a medical receptionist.
    • Proficiency in medical office procedures and familiarity…
    • Experience working in a medical office setting is required, particularly as a medical receptionist.
    • Proficiency in medical office procedures and familiarity…
    • This role requires familiarity with electronic medical records, medical terminology, and office management systems to ensure smooth daily operations within a…
    • Minimum of 2 years of administrative or customer service experience.
    • Job Type: Full-time in clinic role.
    • Comprehensive health benefits (including vision &…
    • Previous customer service and reception experience (veterinary, medical, or hospitality preferred).
    • As a Customer Care Specialist, you’ll play a key role in…
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Client Care Representative
Hammonds Plains Veterinary Hospital
2069 Hammonds Plains Rd, Hammonds Plains, NS
$19–$22 an hour
Permanent, Full-time
Apply now

Job details

$19–$22 an hour
Dental care
Permanent, Full-time
2069 Hammonds Plains Rd, Hammonds Plains, NS

Full job description

Client Care Representative / Veterinary Receptionist

Full-Time, Permanent Position

Hammonds Plains Veterinary Hospital is looking for a friendly, compassionate and organized Client Care Representative to join our team.

We are an independently owned and operated, full-service small animal hospital serving the Halifax area. Our growing five-doctor practice is supported by a dedicated team that works together to provide exceptional care to our patients and a welcoming experience for their families.

Our Client Care Representatives are often the first and last point of contact for our clients. This is an important role for someone who genuinely enjoys helping people, can remain calm in a busy environment and takes pride in making every client and pet feel welcomed, cared for and appreciated.

Responsibilities

  • Welcoming clients and patients to the hospital
  • Answering and managing a multiline telephone system
  • Scheduling appointments and accurately recording client information
  • Making and receiving follow-up calls
  • Responding to and managing email correspondence
  • Admitting and discharging patients
  • Preparing invoices and treatment estimates
  • Obtaining client approval for treatment plans
  • Processing payments
  • Communicating clearly and compassionately with clients
  • Maintaining an organized and welcoming reception area
  • Assisting with general housekeeping and administrative duties
  • Supporting veterinarians, technicians and other team members as needed

What We Are Looking For

The ideal candidate will have:

  • Excellent communication and customer service skills
  • A warm, compassionate and professional manner
  • Strong organizational skills and attention to detail
  • The ability to multitask and prioritize in a busy environment
  • Confidence working with phones, email and computer-based scheduling systems
  • The ability to remain calm and helpful during emotional or stressful situations
  • A positive attitude and a willingness to support the entire team
  • Dependability, initiative and a strong work ethic

Previous veterinary or medical reception experience is an asset, but we are also open to applicants with strong customer service and administrative experience who are eager to learn.

What We Offer

  • Competitive compensation
  • Health and dental benefits
  • Generous discounts on veterinary care and products for personal pets
  • A supportive and collaborative team environment
  • The opportunity to work in a locally owned veterinary hospital that values its staff, clients and patients

We believe you will love being part of our team.

We are looking for FullTime applicants only. To apply, please submit your resume and a cover letter telling us a little about yourself and why you would be a great fit for Hammonds Plains Veterinary Hospital.

Pay: $19.00-$22.00 per hour

Expected hours: 36.0 – 40.0 per week

Work Location: In person

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