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Medical Receptionist Assistant jobs in Victoria, BC

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    • Orders and receives kitchen, office and medical supplies.
    • Avoiding given medical advice other than recommending calling 811/911 going to hospital when…
    • Experience in a medical or clinical setting is an asset.
    • This role is designed to support multiple areas of the clinic, with final placement based on the…
    • Scanning and organizing medical documents.
    • The successful candidate will have oppertunity to work min. 24 hrs which could change depending on the clinic need.
    • View all Eagle Creek Medical Clinic jobs - Victoria jobs
    • Salary Search: Medical Office Assistant salaries in Victoria, BC
    • 1+ years of MOA, medical office, customer service, or sales experience.
    • The MOA is often the first point of contact for families and must be able to clearly…
    • Prior experience working as a dental receptionist or in a medical office setting is highly preferred.
    • Proficiency with electronic medical records systems such…
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    • Your schedule: Monday, Wednesday, and Thursday from 2:30pm to close (around 8:00-8:30pm depending on the workload of the practitioners; some flexibility for the…
    • MOA certification and/or equivalent medical office experience.
    • Familiarity with medical terminology, EMR systems, and patient communication platforms;…
    • Communication with patients including in person, by phone and by email.
    • Administering pre-testing services such as retinal imaging, Ocular coherence…
    • Grade 12, graduation from a recognized secretarial program, including a recognized course in medical transcription and three years’ recent related experience or…
    • The Clerk Receptionist performs a variety of clerical and reception functions including greeting and re-directing patients and visitors to the Centre, preparing…
    • The Clerk Receptionist performs a variety of clerical and reception functions including greeting and re-directing patients and visitors to the Centre, preparing…
    • Reporting to the Manager or designate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk - GSS performs a variety of…
    • Reporting to the Manager or designate, receives and processes booking requests for diagnostic and medical treatment procedures.
    • Reporting to the Coordinator, Support Services or delegate, and utilizing specialized software applications, performs a variety of complex booking, clerical,…
    • Reporting to the Program Coordinator, Orthotics, Pedorthics, Prosthetics & Seating, the Scheduling Clerk schedules and books out-patient appointments and…
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Career Resources:

Medical Office Administrator
Breakwater Pediatrics
1175 Cook Street, Victoria, BC V8V 4A1
$22–$30 an hour
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$22–$30 an hour

Job type

Full-time

Benefits

Pulled from the full job description
Paid time off
Company events
Flexible schedule

Full job description

Job Overview

Breakwater Pediatrics is a collaborative group of consultant pediatricians and allied health professionals seeking to support the health and development of children and adolescents in our community. The new Medical Office Administrator (MOA) will provide administrative support to a group of general pediatricians and nurse practitioners. The MOA will be an important team member delivering family-centered, holistic care to children and adolescents in our community.

Responsibilities

  • Coordinate patient care for the clinic
  • Schedule and confirm appointments (in person and virtual)
  • Help patients and their families with virtual appointment set-up and trouble-shooting
  • Communication
  • Greet in person patients and confirm primary care provider, pharmacy, and contact info
  • Answer enquiries by phone and in person in a helpful, respectful and efficient manner
  • Receiving and communicating messages on EMR
  • Avoiding given medical advice other than recommending calling 811/911 going to hospital when appropriate
  • Ensure patient confidentiality
  • Monitor and respond to clinic email as needed
  • Review and distribute mail regularly
  • Maintain electronic medical record, including patient charts, templates, documents
  • Respond to tasks in timely manner
  • Produce tasks after first problem solving where possible
  • Inputting labs and documents
  • Billing (training can be provided): office and hospital billing submission and follow up of refused submissions, locum remittance calculation, applies and collects non-insured fees where applicable
  • Contribute and assist to oversee general function and operation of clinic
  • Operate and trouble-shoot office equipment including: phone system, computers, printers and scanners.
  • Orders and receives kitchen, office and medical supplies
  • General upkeep and sanitizing of common areas and exam rooms (though professional cleaners are responsible for deeper cleaning).

Experience

  • Previous experience working in a medical office environment is preferred, new graduates from MOA programs encouraged to apply.
  • Proficiency with electronic health record (EHR) systems.
  • Communicate effectively with healthcare professionals and patients.
  • Demonstrated ability to operate multi-line phone systems confidently while maintaining respectful communication.
  • Familiarity with computer software and general administrative procedures to support daily operations and efficient workflow.

Requirements

  • Live in Greater Victoria
  • Employment is contingent on having a clean Criminal Record Check with Vulnerable Sector Search
  • Strong communication and conflict-resolution abilities
  • Ability to work independently, problem solve, and take initiative in improving administrative processes
  • Strong organizational and time management skills
  • Ability to maintain accuracy while multitasking, and work under pressure
  • Adherence to the importance of patient confidentiality
  • On-going and updating training as required

Pay: $22.00-$30.00 per hour

Benefits:

  • Company events
  • Flexible schedule
  • Paid time off

Work Location: In person

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