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Medical Reception jobs in Surrey, BC

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    • Maintain an organized, professional and welcoming reception area.
    • Previous experience in a physiotherapy, medical or healthcare setting is an asset.
    • View all True Physio + Pilates jobs - Delta jobs
    • Salary Search: Front Desk Receptionist salaries in Delta, BC
    • Knowledge of medical terminology and procedures.
    • Proficient in using electronic medical record (EMR) Oscar.
    • Greet and check-in patients, ensuring accurate and…
    • Coordinate with medical staff to facilitate smooth communication and appointment flow.
    • Ensure the reception area remains tidy and professional at all times.
    • Arranges residents' medical appointments and transportation (if required) by phoning appropriate agency.
    • Under the direction of the Director of Care or delegate…
    • Keep reception and waiting areas clean and organized.
    • Familiarity with referrals, scheduling, and medical workflows.
    • Travel to other clinic locations as needed.
    • Comfortable learning about medical aesthetic treatments and skincare.
    • Key Responsibilities as medical aesthetic receptionist*.
    • Job Types: Full-time, Part-time.
    • Ensure the clinic reception area, treatment rooms, and common areas remain organized and clean.
    • Part-time, permanent MEDICAL OFFICE ASSISTANT for Monday -…
    • Knowledge of medical terminology and procedures.
    • Ensure cleanliness and organization of the reception area and waiting room.
    • EMR systems: 1 year (preferred).
    • As an Office Administrator for Andrew Sheret Limited, the role involves overseeing various administrative and reception tasks at the branch to ensure the smooth…
    • Major responsibility is to call and remind patients to come back for regular dental care.
    • This is a permanent Full-time, Mondays , Fridays, Saturdays and…
    • Keep the reception area and common spaces clean, tidy, and welcoming.
    • As a Medical Office Assistant, you will be the first person patients interact with when…
    • Previous medical or dental office experience is a plus, including knowledge of medical/dental reception procedures.
    • Ensure that the reception area, boutique area and waiting area are properly maintained and stocked;
    • Greet customers when they arrive at the clinic and provide…
    • Familiar with medical EMR system (Oscar).
    • Chosen candidates will receive the best training in the industry, paid vacation, extended health benefits and company…
    • Manage electronic medical records and other correspondence.
    • A post-secondary education in medical office/business administration is an asset.
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Job Post Details

Front Desk Receptionist - job post

True Physio + Pilates
1464 56 Street, Delta, BC V4L 2A7
$19–$22 an hour - Part-time

Job details

Pay

  • $19–$22 an hour

Job type

  • Part-time

Shift and schedule

  • Morning shift
  • Evening shift

Location

1464 56 Street, Delta, BC V4L 2A7

Full job description

Part-Time Front Desk Receptionist

True Physio + Pilates – Tsawwassen, BC

Job Summary

True Physio + Pilates is looking for a warm, professional, personable and reliable part-time receptionist to join our Tsawwassen clinic.

Our front desk team plays an important role in creating an exceptional experience for every patient and supporting our team of skilled practitioners. As the first point of contact for our patients, we are looking for someone who genuinely enjoys working with people and takes pride in making patients feel welcome, heard and cared for.

The ideal candidate is compassionate, organized and dependable, with excellent communication and problem-solving skills. They are able to be compassionate and empathetic when dealing with patients, take initiative, work independently, and contribute positively to a collaborative team environment.

Responsibilities

  • Welcome patients and create a warm, friendly and professional first impression
  • Provide exceptional customer service and build genuine rapport with patients
  • Answer and manage phone calls, texts and emails
  • Schedule, reschedule and confirm patient appointments
  • Manage and update patient information
  • Process payments and assist with billing and insurance-related matters
  • Liaise with third-party insurers and other external stakeholders
  • Fax documents and manage general clinic correspondence
  • Communicate and coordinate effectively with our team of physiotherapists, RMTs, kinesiologists and Pilates professionals
  • Provide administrative and scheduling support to our practitioners
  • Respond to patient questions, concerns and requests with empathy and professionalism
  • Problem-solve patient and scheduling issues and find appropriate solutions
  • Maintain an organized, professional and welcoming reception area
  • Assist with general clinic organization and administrative duties as required
  • Work independently and take initiative to help the clinic run smoothly
  • Maintain patient confidentiality and professionalism at all times

Required Skills and Qualifications

  • Exceptional customer service skills and a genuine enjoyment of working with people
  • Proactive and resourceful, with a natural ability to anticipate needs, think outside the box and find creative solutions that enhance the patient experience and support our practitioners.
  • Warm, friendly and approachable personality
  • Compassionate and empathetic communication style
  • Strong emotional intelligence and the ability to handle challenging situations calmly and professionally
  • Excellent verbal and written communication skills
  • Highly organized with strong attention to detail
  • Reliable, punctual and dependable
  • Ability to multitask and prioritize in a busy clinic environment
  • Strong problem-solving skills and a solution-oriented approach
  • Ability to work independently and take initiative
  • Professional, positive and team-oriented attitude
  • Ability to work effectively alongside a multidisciplinary team of healthcare professionals
  • Computer proficient and comfortable learning new systems
  • Previous customer service or receptionist experience is an asset
  • Previous experience in a physiotherapy, medical or healthcare setting is an asset
  • Familiarity with Jane App is an asset
  • Experience working with third-party insurers is an asset

The right personality is extremely important to us. While previous healthcare or reception experience is an asset, we are willing to train the right person who demonstrates excellent customer service, compassion, reliability, professionalism and a willingness to learn.

Schedule

  • Part-time, approximately 20–25 hours per week
  • Combination of morning and evening shifts
  • Flexibility to provide occasional coverage for vacation and sick leave is an asset

Compensation

$19–$22 per hour, depending on experience and qualifications.

About True Physio + Pilates

True Physio + Pilates is a multidisciplinary physiotherapy and wellness clinic dedicated to providing high-quality, personalized care. Our team includes skilled physiotherapists, registered massage therapists, kinesiologists and Pilates professionals who work collaboratively to help our patients achieve their goals.

We value a professional, supportive and collaborative environment, and we believe that creating an exceptional patient experience starts at the front desk.

How to Apply

Please submit a resume and brief cover letter explaining why you feel you would be a good fit for this position.

Applications can be emailed to:

info@truephysiopilates.com

Only shortlisted candidates will be contacted for an interview.

Work Location: In person – Tsawwassen, BC

Pay: $19.00-$22.00 per hour

Work Location: In person

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