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Medical Office jobs in Red Deer, AB

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    • Proven experience working as a dental receptionist or in a dental office environment with familiarity using dental software (preferably Open Denal).
    • Post-secondary education, certification or qualification in recognized courses related to medical office administration or medical sciences is preferred.
    • You will be greeting patients, helping manage doctor and therapy schedules, answering phones, booking appointments, handling payments, entering information…
    • View all Hoffman Chiropractic & Wellness Centre jobs - Red Deer jobs - Front Desk Receptionist jobs in Red Deer, AB
    • Salary Search: Chiropractic Front Desk Receptionist salaries in Red Deer, AB
    • See popular questions & answers about Hoffman Chiropractic & Wellness Centre
    • Provide patients with clear instructions for follow-up appointments, medical tests, and procedures.
    • Perform and document daily sterilization/reprocessing of…
    • Contact patients who are due or overdue for hygiene appointments via phone, text, and email.
    • Manage and maintain the hygiene recall system, ensuring patients…
    • Greet patients and visitors professionally at the front desk, providing excellent customer service.
    • The successful candidate will have strong communication…
    • Experience with dental practice management software such as Cleardent is considered an asset.
    • Demonstrated ability to communicate effectively with patients and…
    • Educate patients on clinic services, skincare, products, and treatment options within the scope of the role.
    • Do you have any experience in Medical Aesthetics or…
    • Competitive pay including merit increases and annual cost-of-living adjustments.
    • Health & dental benefits as well as an employee and family assistance program (…
    • Knowledge of QuickBooks or bookkeeping software is a plus; experience in medical or dental offices is advantageous.
    • As a trusted dental clinic in Red Deer, we can correct a wide variety of cosmetic dental problems, and can redesign smiles.
    • 30-35 hours per week.
    • Experience with dental practice management software such as [insert the clinic’s dental software here] is considered an asset.
    • X year of experience is required.
    • Making patients feel welcome, informed, and cared for—before, during, and after treatment.
    • A team-player mindset and a calm, caring approach with patients.
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Dental Treatment Coordinator
Heritage Family Dental
Red Deer, AB
$25–$35 an hour
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$25–$35 an hour

Job type

Full-time

Benefits

Pulled from the full job description
Paid time off
Dental care
Employee assistance program
Extended health care
Company events
Flexible schedule
On-site parking

Full job description

Job Summary

We are seeking a dynamic and detail-oriented Dental Treatment Coordinator to join our vibrant dental team! In this pivotal role, you will serve as the bridge between patients and our dental practice, ensuring a seamless experience from initial consultation through treatment planning and scheduling. Your energetic approach will help educate patients about their dental care options, coordinate appointments efficiently, and facilitate smooth communication with the clinical team. This position offers an exciting opportunity to contribute to patient satisfaction while honing your administrative and clinical coordination skills in a fast-paced, friendly environment.

Responsibilities

  • Educate patients about recommended treatments, financial options, and insurance coverage, ensuring clarity and confidence in their care plans.
  • Coordinate treatment schedules by collaborating with dentists, hygienists, and other team members to optimize patient flow.
  • Verify insurance benefits, process claims, and explain financial arrangements clearly to patients.
  • Manage multi-line phone systems to answer inquiries promptly, schedule appointments, and follow up on patient needs.
  • Maintain accurate documentation of patient interactions, treatment plans, and billing information in dental practice management software such as Dentrix or Epic.
  • Support front desk operations by handling administrative tasks efficiently while providing exceptional customer service.

Requirements

  • Proven experience working as a dental receptionist or in a dental office environment with familiarity using dental software (preferably Open Denal)
  • Strong knowledge of medical terminology relevant to dentistry and general healthcare practices.
  • Prior experience managing electronic medical records (EMRs) and handling insurance claims processes.
  • Excellent organizational skills with the ability to multitask effectively in a busy office setting.
  • Demonstrated ability to communicate clearly with patients, team members, and insurance providers.

Join us in creating a welcoming environment where patients feel valued and cared for! This role is essential in delivering outstanding service while supporting our team’s mission of providing exceptional dental care through efficient coordination and compassionate communication.

Pay: $25.00-$35.00 per hour

Benefits:

  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • On-site parking
  • Paid time off

Work Location: In person

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