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Medical Office jobs in Queens Park, QC

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    • We are looking for a detail-oriented and customer-focused Patient Care Coordinator to support patients throughout the financial clearance process before…
    • Our aim is improve the quality of life of patients with these disorders, and provide care that is respectful and compassionate.
    • 8 hour shift (8-4 or 9-5).
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    • This position focuses on execution and coordination and does not involve clinical assessment or medical decision-making.
    • Track lab results, and imaging reports.
    • Greeting and checking patients in.
    • Scheduling treatment appointments, preparing patients files.
    • Effectively communicate with clinical staff and patients alike.
    • PART TIME Medical Secretary required for solo family practise office.
    • Must be experienced in PS Suite and experienced in family practise setting.
    • View all K.J. Tostowaryk Medicine Professional Corporation jobs - Ottawa jobs
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    • Perform various administrative tasks - e.g. answer telephone calls and emails, book appointments, collect payment for services rendered.
    • In this vital role, you will serve as the first point of contact for patients and visitors, manage appointment scheduling, handle administrative tasks with…
    • A professional and welcoming manner with patients, parents and referring offices.
    • Structured follow-up with patients who have completed an examination but not…
    • You connect with patients and help them feel understood and cared for.
    • If you take pride in your work, love being part of a high-performing team, and want to…
    • Excellent communicator with staff and patients.
    • Experience working in a Canadian dental clinic.
    • Flexible schedule (4 or 5 days/week).
    • Responsible for AR and HR.
    • Greeting patients and visitors in a courteous, professional and welcoming manner.
    • Proven experience working in a dental office is required.*.
    • * Confidently communicates with patients in emails, text messages, phone calls, and in person.
    • Greeting and directing patients to the appropriate rooms.
    • Invested in their own wellness and the wellness of others.
    • Excellent written and oral communication skills in English&French.
    • Maintain an organized work space.
    • You can learn software that helps us run the clinic, schedule patients, invoice, collect payments, etc.
    • Whether you are new to the role or have a Medical Office…
    • As the first point of contact for our patients, you play a critical role in shaping the overall clinic experience.
    • * 12 h 30 à 20 h 30.
    • * 6 h 30 à 14 h 30.
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Job Post Details

Optum logo

Patient Care Coordinator | Quezon City - job post

Optum
(part of UnitedHealth Group)
3.3 out of 5 stars
National Capital Region, ON
$23,000–$26,000 a month - Full-time

Job details

Pay

  • $23,000–$26,000 a month

Job type

  • Full-time

Shift and schedule

  • Night shift

Location

National Capital Region, ON

Full job description

Patient Care Coordinator

Location: GF Bldg. N, UP Ayala Techno Hub, Quezon City
Schedule: Night Shift (US Hours)

About the Role

We are looking for a detail-oriented and customer-focused Patient Care Coordinator to support patients throughout the financial clearance process before scheduled healthcare services. In this role, you will work closely with patients, insurance providers, and healthcare teams to verify insurance coverage, secure authorizations, explain financial responsibilities, and ensure all required information is accurately documented.

This position is ideal for professionals with experience in healthcare customer service, revenue cycle operations, insurance verification, patient registration, collections, or related healthcare support functions.

Key Responsibilities

  • Verify patient insurance eligibility, benefits, and coverage information.
  • Obtain and validate required authorizations, referrals, and pre-certifications.
  • Review medical necessity requirements and process applicable documentation when needed.
  • Calculate and communicate estimated patient financial responsibility, including out-of-pocket costs.
  • Contact patients to verify demographic, insurance, and financial information.
  • Educate patients regarding insurance benefits, billing processes, payment options, and financial assistance programs.
  • Collect payments and assist patients with payment arrangements when appropriate.
  • Complete Medicare Secondary Payer (MSP) requirements and related documentation.
  • Maintain accurate and complete patient records in accordance with organizational standards.
  • Follow healthcare compliance requirements, privacy regulations, and data security protocols.
  • Escalate accounts that do not meet financial clearance requirements.
  • Deliver exceptional customer service while addressing patient inquiries and concerns.

Qualifications

Required

  • At least a high school graduate or senior high school graduate
  • At least 1 year of experience in any of the following:
  • Healthcare Revenue Cycle Management (RCM)
  • Customer service in healthcare BPO operations
  • Insurance verification or authorization
  • Patient registration or patient access
  • Medical billing or collections
  • Health insurance services
  • Healthcare payment collections in a voice-based environment

Preferred

  • Experience using electronic medical record (EMR) systems such as Epic or Cerner.
  • Knowledge of U.S. healthcare insurance plans, benefits, eligibility, and coverage verification.
  • Understanding of medical terminology, ICD-10, and CPT codes.
  • Experience with payment processing and financial counseling.
  • Familiarity with charity care and patient financial assistance programs.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.

Work Arrangement

  • Must be willing to work onsite in Quezon City.

Job Type: Full-time

Pay: $23,000.00-$26,000.00 per month

Work Location: In person

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