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Medical Office jobs in Oakville, ON

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    • *Digital Tools:* Fotona LightWalker Laser, Guided Biofilm Therapy (GBT) for hygiene visits, ICON (white spot lesion treatment), Max Assist software,…
    • Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
    • 5 days per week, Saturday included.
    • G) Escorting patients to exam rooms, cleaning exam rooms, stocking exam rooms, loading up patients’ EMR record in exam room, loading up images if they bring a…
    • Perform duties associated with UV Phototherapy, including rooming patients, charting visits, reviewing safety protocols and entering billing codes.
    • Able to quickly learn and use various medical record software's, and word-processing, and database software programs.
    • Job Types: Full-time, Permanent.
    • The individual should have the ability to confidently call patients and have the dental knowledge to answer their questions.
    • Dental office: 1 year (required).
    • Ensure compliance with dental regulations and maintain accurate records using electronic dental management software systems.
    • Your role will be vitally important to keeping our practice running smoothly & helping us provide our valued patients with the highest level of dental care.
    • Applicants MUST have a minimum 1 year of experience as a dental receptionist and a recall coordinator in a general practice.
    • Job Types: Full-time, Permanent.
    • Create a welcoming, professional environment for all patients.
    • Check in/out patients, manage bookings, and answer inquiries by phone/email.
    • Full experience as a dental receptionist or in a similar dental office administrative role, with a strong understanding of dental office workflows.
    • Greeting patients at reception with a friendly attitude and register them.
    • Scheduling/ Pre-appoint/ Re-call patients.
    • Disinfect touch surfaces between patients.
    • You possess a valid Ontario’s full G Driver’s Licence is required, with a clean driver’s abstract.
    • The Clinical Services Manager empowers and leads staff in…
    • Bill patients and their insurance companies and maintain accurate patient accounts.
    • Act as the first point of contact to patients, particularly through…
    • Greet and welcome patients, clients, and visitors in a friendly and professional manner.
    • Check patients in and out and maintain accurate patient information.
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Dental Patient Care Coordinator
Mount Royal Dental
Burlington, ON
$26–$30 an hour
Part-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$26–$30 an hour

Job type

Part-time

Benefits

Pulled from the full job description
Dental care

Full job description

Dental Patient Care Coordinator

Practice: Mount Royal Dental
Location: Burlington
Website: https://www.mountroyaldental.com
Role Type: Part-Time
Role Hours: Monday, 1:30 p.m.–7:30 p.m. | Thursday, 7:30 a.m.–1:30 p.m.

Job Overview

Mount Royal Dental is a family-friendly, patient-centered, moderndental practice dedicated to providing exceptional care in a welcoming and supportive environment.

We are seeking a compassionate, organized, and service-oriented Dental Patient Care Coordinator to join our team. This is an exciting opportunity to become part of a friendly, supportive, and growing dental office.

As the first point of contact for our patients, you will play a key role in delivering an outstanding patient experience while supporting the administrative operations of the practice. The ideal candidate has excellent communication skills, strong attention to detail, and familiarity with dental terminology and office procedures.

Career Growth Opportunity
This role offers an exciting growth pathway into a Treatment Coordinator position. The successful candidate will be cross trained across both Patient Care Coordinator and Treatment Coordinator responsibilities, creating an opportunity to expand clinical coordination and patient case presentation skills while growing within the practice.

Key Responsibilities

  • Greet patients warmly upon arrival and assist with check-in procedures.
  • Manage inbound/outbound calls: schedule appointments, answer inquiries, and support patient needs.
  • Maintain accurate patient records using Live DDM.
  • Process patient information, insurance details, and claims according to office policies.
  • Coordinate with the clinical team to ensure smooth and efficient patient flow.
  • Support treatment plan coordination and financial discussions, when required.
  • Complete administrative duties including filing, data entry, email correspondence, and document preparation.
  • Maintain a clean, organized, and professional front desk and reception area.
  • Assist with monitoring and ordering office supplies.

Qualifications

  • Minimum 1 year of dental or medical administration experience (dental preferred).
  • Strong knowledge of dental terminology and office procedures.
  • Excellent verbal, written, and interpersonal communication skills.
  • Experience with Live DDM is an asset.
  • Ability to multitask effectively while maintaining accuracy and attention to detail.
  • Professional presentation, positive attitude, and patient-centered mindset.
  • Ability to work collaboratively in a busy, team-oriented clinical environment.

Practice Snapshot

Practice Name: Mount Royal Dental

Location: Burlington, Ontario

Operatories

  • Total Operatories: 10
  • Hygiene Operatories: 5
  • Dentist (DDS) Operatories: 5

Clinical Team Structure

  • Number of Hygienists per Day:

*

  • Monday: 3
  • Tuesday: 3
  • Wednesday: 5
  • Thursday: 3
  • Friday: 5
  • Saturday: 2
  • Specialty Services Offered: Oral surgery and Periodontist services offered twice per month, with GP-provided orthodontic treatment available twice monthly.

Office Environment & Culture

Our team's goal is to make a lasting impact by promoting health and wellness through education, compassion, and authenticity. We are deeply committed to patient care, prioritizing kindness, respect, and continuous learning in everything we do. We are a fun, supportive team that works closely together in a friendly and collaborative dental office environment.

Technology & Software

  • Practice Management Software: Live DDM
  • Digital Tools: Fotona LightWalker Laser, Guided Biofilm Therapy (GBT) for hygiene visits, ICON (white spot lesion treatment), Max Assist software, Quicksleeper (painless anesthesia), TRIOS digital scanner, CBCT (3D imaging), digitally guided implants, VELscope oral cancer screening, dental microscopes, snoring appliances

Neighborhood Highlights / Landmarks

Mount Royal Dental is conveniently located just off the highway, making it easily accessible for both staff and patients. The practice is situated in a well-established plaza with free, ample parking, offering a smooth daily commute. The clinic is also proud to be a Reader's Choice Award winner for the past 10 years, reflecting its strong reputation and long-standing presence in the Burlington community.

Compensation

  • Pay Range: $26.00–$30.00 per hour
  • Compensation is commensurate with experience and skills.

Ready to Take the Next Step?
If you're looking to join a team that is rooted in trust, guided by excellence, and committed to elevating patient care through innovation and digital dentistry, this is the place for you. We are a values-driven organization that empowers our teams, invests in growth, and embraces modern technology to deliver a truly exceptional patient experience.

If you want to make a meaningful impact every day, be supported by a collaborative culture, and grow your career within a forward-thinking dental network, we would love to meet you. Apply now and grow your career with us.

Work Location: In person

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