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Medical Office jobs in Oakville, ON

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    • The Dental Treatment Coordinator serves as the primary point of contact for patients and holds full accountability for daily front-office operations.
    • Greet and register patients in a warm, professional manner.
    • The clinic is currently looking for a Medical Receptionist for Full-Time and Part-Time , This…
    • Support clinic flow by rooming patients and preparing exam rooms.
    • Professional, courteous, and compassionate with patients.
    • Schedule : Part-time, Monday - Wednesday* ( potential for additional hours).
    • Pay $28-$33/hour*, based on experience and qualifications.
    • Process patient payments and insurance claims, utilizing dental software.
    • Greet and assist patients at the front desk, ensuring a welcoming atmosphere.
    • Register patients in our EMR (Oscar) and care programs, including document uploads.
    • Greet patients upon arrival, direct them to the appropriate contact or…
    • Provide excellent customer service to patients and visitors.
    • Experience with medical software (e.g., Oscar) is an asset.
    • Approximately 1 year of dental administration or dental front desk experience.
    • Friendly, professional, and comfortable communicating with patients.
    • Knowledge of medical terminology relevant to dental care is essential for effective communication within the team.
    • Proficiency in dental practice management software (e.g., OPEN DENTAL).
    • Ensure compliance with dental regulations and office policies.
    • IV and oral sedation procedures.
    • Comprehensive medical benefits after your probationary period.
    • A practice that genuinely values teamwork, learning, and…
    • Extended health and dental care.
    • Strong organizational, communication, and problem-solving skills.
    • Experience with EMR/practice management software and…
    • Your role will be vitally important to keeping our practice running smoothly & helping us provide our valued patients with the highest level of dental care.
    • The individual should have the ability to confidently call patients and have the dental knowledge to answer their questions.
    • Encourage open communication, healthy discussion, and diverse perspectives to drive informed decision-making.
    • Lead, coach, and develop leaders across the region…
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Dental Administrator/Receptionist
M City Dental
Mississauga, ON L5B 4M6
Apply now

Job details

$25–$35 an hour
Paid time off, On-site parking
Permanent, Full-time
Mississauga, ON L5B 4M6

Full job description

Dental Treatment Coordinator (Dentrix Required)

M City Dental — Dr. Mahmoud Manzoor & Associates

Mississauga, ON · Full-Time · On-Site

Position Overview

M City Dental is a high-volume dental practice where the front office functions as the operational heart of the clinic. The Dental Treatment Coordinator serves as the primary point of contact for patients and holds full accountability for daily front-office operations.

This position is designed for an experienced dental front-office professional. Given the pace and complexity of the practice, we have defined clear prerequisites and encourage prospective candidates to review them before applying.

Non-Negotiable Requirements

Applicants must meet both of the following to be considered:

  • Two to three years of dental experience in a front-office, reception, or patient-coordination capacity.
  • Demonstrated proficiency in Dentrix, including scheduling, billing entry, and insurance verification/correspondence within a live practice environment.

Candidates who do not meet both criteria are unlikely to be a strong fit for the role.

Key Responsibilities

  • Maintain an efficient appointment schedule through confirmations, reminders, rescheduling, and prompt filling of cancellations.
  • Manage inbound lead inquiries across multiple platforms and convert them into booked and completed appointments.
  • Own patient follow-up end to end, including recalls, treatment-plan follow-ups, and post-visit outreach.
  • Administer scheduling, billing, insurance verification, and patient records within Dentrix.
  • Maintain and report on operational metrics, including call volume, conversion, recall rates, production, and no-shows.
  • Oversee front-office operations, including payments, insurance processing, and daily opening and closing procedures.

Qualifications

  • Two to three years of dental experience in a front-office or patient-coordination role.
  • Proficiency in Dentrix (prior hands-on use required).
  • A demonstrated track record of converting lead inquiries across various platforms into booked appointment conversions.
  • Working knowledge of insurance verification and billing processes.
  • Strong organizational discipline and full accountability for outcomes.
  • Composure and professionalism in a fast-paced, high-volume setting.

Application Process

Interested candidates are invited to submit a resume along with a brief cover letter describing why they would be a great fit for a patient-facing front desk environment. Applications are reviewed on a rolling basis.

M City Dental is an equal opportunity employer.

Job Types: Full-time, Permanent

Pay: $25.00-$35.00 per hour

Expected hours: 35.0 – 44.0 per week

Benefits:

  • On-site parking
  • Paid time off

Ability to commute/relocate:

  • Mississauga, ON L5B 4M6: reliably commute or plan to relocate before starting work (required)

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Dentrix: 2 years (required)
  • Dental Administrative: 3 years (required)

Work Location: In person

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