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Medical Office jobs in Kanata, ON

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    • We are looking for a detail-oriented and customer-focused Patient Care Coordinator to support patients throughout the financial clearance process before…
    • Acting as the first point of contact for patients, this role bridges clinical care and administrative execution.
    • Coordinate and book patient appointments.
    • The MOA position is key to the smooth and efficient operation of the centre and is responsible for providing a professional and a positive impact when greeting…
    • View all Manotick Medical Centre jobs - Manotick jobs - Medical Office Assistant jobs in Manotick, ON
    • Salary Search: Medical Office Assistant - FULL TIME salaries in Manotick, ON
    • Greet patients and provide a high level of patient service throughout their visit.
    • Order and maintain office supplies and equipment.
    • Excellent verbal and written communication skills for interacting with patients, healthcare professionals, and team members.
    • Coordinates clinic activities: Schedules clinic appointments; notifies patients of their appointments and addresses patient inquiries;
    • Support the dental team by coordinating communication between patients, providers, and insurance companies.
    • Proven experience as a Dental Receptionist or in a…
    • We are looking for a full-time surgical dental assistant to join our growing periodontal practice.
    • Our practice focus is patient driven ensuring we provide high…
    • Ensure a safe, welcoming, and confidential environment for patients and visitors.
    • Build and maintain collaborative relationships with patients, staff,…
    • Greet patients warmly and manage front desk operations efficiently.
    • Assist with the coordination of dental procedures and follow-up appointments.
    • Benefits: Available benefits may include paid time off, health & dental care, life insurance, generous staff discount for your own pets, employee assistance…
    • Our Chiropractic Health Assistants play an essential role in creating an exceptional experience for our patients while keeping a busy practice organized and…
    • Provide exceptional customer service and care to patients.
    • Proficient in taking phone calls, answering emails and booking appointments.
    • We are currently seeking a Medical Office Assistant to join our clinic and provide essential support to our medical staff and patients.
    • 1 year of working as a dental receptionist/ in dental field preferred.
    • Training can be provided to the right candidate.
    • 5-6 days in a week.
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Job Post Details

Optum logo

Patient Care Coordinator | Quezon City - job post

Optum
(part of UnitedHealth Group)
3.3 out of 5 stars
National Capital Region, ON
$23,000–$26,000 a month - Full-time

Job details

Pay

  • $23,000–$26,000 a month

Job type

  • Full-time

Shift and schedule

  • Night shift

Location

National Capital Region, ON

Full job description

Patient Care Coordinator

Location: GF Bldg. N, UP Ayala Techno Hub, Quezon City
Schedule: Night Shift (US Hours)

About the Role

We are looking for a detail-oriented and customer-focused Patient Care Coordinator to support patients throughout the financial clearance process before scheduled healthcare services. In this role, you will work closely with patients, insurance providers, and healthcare teams to verify insurance coverage, secure authorizations, explain financial responsibilities, and ensure all required information is accurately documented.

This position is ideal for professionals with experience in healthcare customer service, revenue cycle operations, insurance verification, patient registration, collections, or related healthcare support functions.

Key Responsibilities

  • Verify patient insurance eligibility, benefits, and coverage information.
  • Obtain and validate required authorizations, referrals, and pre-certifications.
  • Review medical necessity requirements and process applicable documentation when needed.
  • Calculate and communicate estimated patient financial responsibility, including out-of-pocket costs.
  • Contact patients to verify demographic, insurance, and financial information.
  • Educate patients regarding insurance benefits, billing processes, payment options, and financial assistance programs.
  • Collect payments and assist patients with payment arrangements when appropriate.
  • Complete Medicare Secondary Payer (MSP) requirements and related documentation.
  • Maintain accurate and complete patient records in accordance with organizational standards.
  • Follow healthcare compliance requirements, privacy regulations, and data security protocols.
  • Escalate accounts that do not meet financial clearance requirements.
  • Deliver exceptional customer service while addressing patient inquiries and concerns.

Qualifications

Required

  • At least a high school graduate or senior high school graduate
  • At least 1 year of experience in any of the following:
  • Healthcare Revenue Cycle Management (RCM)
  • Customer service in healthcare BPO operations
  • Insurance verification or authorization
  • Patient registration or patient access
  • Medical billing or collections
  • Health insurance services
  • Healthcare payment collections in a voice-based environment

Preferred

  • Experience using electronic medical record (EMR) systems such as Epic or Cerner.
  • Knowledge of U.S. healthcare insurance plans, benefits, eligibility, and coverage verification.
  • Understanding of medical terminology, ICD-10, and CPT codes.
  • Experience with payment processing and financial counseling.
  • Familiarity with charity care and patient financial assistance programs.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.

Work Arrangement

  • Must be willing to work onsite in Quezon City.

Job Type: Full-time

Pay: $23,000.00-$26,000.00 per month

Work Location: In person

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