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Medical Office jobs in Hamilton, ON

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    • Previous dental reception or dental administration experience required.
    • Schedule and confirm appointments efficiently using dental software such as Abeldent.
    • Relevant dental or oral surgery office experience.
    • Proficiency with dental electronic medical records (EMR) software, previous experience with Tracker valued.
    • Act as a mentor to front desk agents through ongoing, coaching, training and on the desk support of daily activities and tasks.
    • Job Types: Full-time, Permanent.
    • Previous medical office experience is highly desirable.
    • Greet patients warmly and assist with check-in procedures.
    • Must be comfortable assisting patients during medical procedures, specimen collection, and situations involving illness or medical emergencies.
    • Ability to interact with patients of all ages.
    • Handle front desk duties such as scheduling appointments, managing incoming and outgoing phone calls and checking…
    • This role offers an opportunity to work in a dynamic healthcare setting, utilizing your skills in dental assisting and medical terminology to make a positive…
    • Our clinics operate on regular hours with no overnight shifts or holiday scheduling, helping you lead effectively while still enjoying life outside of work.
    • *Digital Tools:* MaxAssist software, TRIOS digital scanner, digital X-rays, Guided Biofilm Therapy (GBT), and a wheelchair-accessible operatory to support…
    • The successful candidate will be the first point of contact for our patients and families and will play an important role in ensuring our office runs…
    • Job Types: Part-time, Full-time.
    • Dental Assisting: 1 year (preferred).
    • Duties include answering phones, managing appointment schedule, communicating with patients electronically, faxing documents, patient registration and billing.
    • The ideal candidate will possess strong clinical skills, familiarity with dental software, and the ability to support various dental procedures.
    • Booking patient appointments, greeting patients, and answering the phone lines*.
    • Liaising with patients and families in a professional and compassionate manner.…
    • Knowledge of office procedures and medical terminology.
    • Greet patients, validate health cards and accurately obtain demographics.
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Job Post Details

Fraccaro Dental Group logo

Dental Receptionist/Administrator - job post

Fraccaro Dental Group
3.9 out of 5 stars
Stoney Creek, ON
$25–$30 an hour - Permanent, Full-time

Job details

Pay

  • $25–$30 an hour

Job type

  • Permanent
  • Full-time

Location

Stoney Creek, ON

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Life insurance
  • Extended health care
  • On-site parking

Full job description

Overview

We are looking for a welcoming, organized, and motivated Dental Receptionist / Administrator to join our growing dental practice. This is an excellent opportunity for someone who enjoys creating positive patient experiences and thrives in a fast-paced, team-oriented environment.

The ideal candidate is professional, detail-oriented, and confident in managing schedules, patient communication, insurance coordination, and front desk operations. Experience in a dental office is required, along with strong communication and multitasking skills.

Responsibilities

  • Welcome patients and create a warm, professional first impression
  • Schedule and confirm appointments efficiently using dental software such as Abeldent
  • Answer phones, respond to patient inquiries, and manage daily communication
  • Process insurance claims, payments, and treatment estimates
  • Coordinate patient scheduling, recalls, and follow-up appointments
  • Support the daily flow of the practice through appointment coordination, patient communication, and digital chart management
  • Work collaboratively with the clinical team to ensure a seamless patient experience
  • Maintain an organized and professional front desk environment

Qualifications & Skills

  • Previous dental reception or dental administration experience required
  • Experience with Abeldent is considered an asset
  • Strong understanding of dental terminology and insurance processes
  • Excellent communication and customer service skills
  • Highly organized with strong attention to detail
  • Ability to multitask and work efficiently in a busy environment
  • Positive attitude and strong team-oriented mindset

What We Offer

  • Supportive and collaborative team environment
  • Modern, patient-focused dental practice
  • Opportunities for growth and professional development
  • Competitive compensation based on experience and qualifications
  • Comprehensive extended dental and health benefits package

If you are passionate about patient care and enjoy working in a positive, professional environment, we would love to hear from you.

Job Types: Full-time, Permanent

Pay: $25.00-$30.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Experience:

  • Dental: 1 year (required)

Work Location: In person

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