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Medical Office jobs in Burlington, ON

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    • *Digital Tools:* Fotona LightWalker Laser, Guided Biofilm Therapy (GBT) for hygiene visits, ICON (white spot lesion treatment), Max Assist software,…
    • Register patients and maintain accurate medical records.
    • Lead the Patient Experience from the Moment They Walk Through Our Doors*.
    • Communicate effectively and courteously with patients, dental staff, and external contacts, promptly addressing inquiries and concerns.
    • Review patient medical records - upload relevant records into patients charts, assist in patients' preventative care and care plan.
    • Greet patients and visitors; manage and control front desk flow and schedule.
    • Minimum of 3+ years in a front desk, receptionist, or administrative role,…
    • * maintain and manage patients records.
    • * Attend to and greet patients on the phone and in person.
    • * Must provide valid and reliable References.
    • Greet patients upon arrival, direct them to the appropriate contact or service, and provide general information in person, by phone or by email while…
    • Support medical or dental office operations by managing patient records, verifying insurance information, and assisting with patient check-in procedures (if…
    • Welcome patients with a warm, professional, and positive attitude.
    • Educate patients on treatment plans and available services.
    • Register patients and maintain accurate medical records.
    • We're looking for an experienced Patient Coordinator who will be the first impression of our clinic,…
    • This vital role involves managing patient interactions, coordinating appointments, and ensuring a smooth flow of communication between patients and medical…
    • Registering new patients and updating existing patient demographics as well as validating health cards.
    • *APPLICANTS PLEASE NOTE REQUIREMENTS: You must have a…
    • Clean, disinfect, set up, and turn over dental operatories before and after patients according to practice protocols.
    • CA$28.00–CA$35.00 per hour.
    • Greet and communicate with patients professionally by phone, email, text, and in person.
    • *Valid driver's licence and reliable transportation, with the ability…
    • Greet and welcome patients, clients, and visitors in a friendly and professional manner.
    • Check patients in and out and maintain accurate patient information.
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Dental Patient Care Coordinator
Mount Royal Dental
Burlington, ON
$26–$30 an hour
Part-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$26–$30 an hour

Job type

Part-time

Benefits

Pulled from the full job description
Dental care

Full job description

Dental Patient Care Coordinator

Practice: Mount Royal Dental
Location: Burlington
Website: https://www.mountroyaldental.com
Role Type: Part-Time
Role Hours: Monday, 1:30 p.m.–7:30 p.m. | Thursday, 7:30 a.m.–1:30 p.m.

Job Overview

Mount Royal Dental is a family-friendly, patient-centered, moderndental practice dedicated to providing exceptional care in a welcoming and supportive environment.

We are seeking a compassionate, organized, and service-oriented Dental Patient Care Coordinator to join our team. This is an exciting opportunity to become part of a friendly, supportive, and growing dental office.

As the first point of contact for our patients, you will play a key role in delivering an outstanding patient experience while supporting the administrative operations of the practice. The ideal candidate has excellent communication skills, strong attention to detail, and familiarity with dental terminology and office procedures.

Career Growth Opportunity
This role offers an exciting growth pathway into a Treatment Coordinator position. The successful candidate will be cross trained across both Patient Care Coordinator and Treatment Coordinator responsibilities, creating an opportunity to expand clinical coordination and patient case presentation skills while growing within the practice.

Key Responsibilities

  • Greet patients warmly upon arrival and assist with check-in procedures.
  • Manage inbound/outbound calls: schedule appointments, answer inquiries, and support patient needs.
  • Maintain accurate patient records using Live DDM.
  • Process patient information, insurance details, and claims according to office policies.
  • Coordinate with the clinical team to ensure smooth and efficient patient flow.
  • Support treatment plan coordination and financial discussions, when required.
  • Complete administrative duties including filing, data entry, email correspondence, and document preparation.
  • Maintain a clean, organized, and professional front desk and reception area.
  • Assist with monitoring and ordering office supplies.

Qualifications

  • Minimum 1 year of dental or medical administration experience (dental preferred).
  • Strong knowledge of dental terminology and office procedures.
  • Excellent verbal, written, and interpersonal communication skills.
  • Experience with Live DDM is an asset.
  • Ability to multitask effectively while maintaining accuracy and attention to detail.
  • Professional presentation, positive attitude, and patient-centered mindset.
  • Ability to work collaboratively in a busy, team-oriented clinical environment.

Practice Snapshot

Practice Name: Mount Royal Dental

Location: Burlington, Ontario

Operatories

  • Total Operatories: 10
  • Hygiene Operatories: 5
  • Dentist (DDS) Operatories: 5

Clinical Team Structure

  • Number of Hygienists per Day:

*

  • Monday: 3
  • Tuesday: 3
  • Wednesday: 5
  • Thursday: 3
  • Friday: 5
  • Saturday: 2
  • Specialty Services Offered: Oral surgery and Periodontist services offered twice per month, with GP-provided orthodontic treatment available twice monthly.

Office Environment & Culture

Our team's goal is to make a lasting impact by promoting health and wellness through education, compassion, and authenticity. We are deeply committed to patient care, prioritizing kindness, respect, and continuous learning in everything we do. We are a fun, supportive team that works closely together in a friendly and collaborative dental office environment.

Technology & Software

  • Practice Management Software: Live DDM
  • Digital Tools: Fotona LightWalker Laser, Guided Biofilm Therapy (GBT) for hygiene visits, ICON (white spot lesion treatment), Max Assist software, Quicksleeper (painless anesthesia), TRIOS digital scanner, CBCT (3D imaging), digitally guided implants, VELscope oral cancer screening, dental microscopes, snoring appliances

Neighborhood Highlights / Landmarks

Mount Royal Dental is conveniently located just off the highway, making it easily accessible for both staff and patients. The practice is situated in a well-established plaza with free, ample parking, offering a smooth daily commute. The clinic is also proud to be a Reader's Choice Award winner for the past 10 years, reflecting its strong reputation and long-standing presence in the Burlington community.

Compensation

  • Pay Range: $26.00–$30.00 per hour
  • Compensation is commensurate with experience and skills.

Ready to Take the Next Step?
If you're looking to join a team that is rooted in trust, guided by excellence, and committed to elevating patient care through innovation and digital dentistry, this is the place for you. We are a values-driven organization that empowers our teams, invests in growth, and embraces modern technology to deliver a truly exceptional patient experience.

If you want to make a meaningful impact every day, be supported by a collaborative culture, and grow your career within a forward-thinking dental network, we would love to meet you. Apply now and grow your career with us.

Work Location: In person

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