Medical Office jobs in Blandford, ON

$60K–$80K Physiotherapy Clinic Manager Job. Only apply through Indeed, Do Not Call Clinic.

We are seeking an exceptional Clinic Manager to lead and support our growing rehabilitation clinics. This is not a traditional office manager position. We are looking for a motivated leader who is passionate about driving growth, developing high-performing teams, delivering outstanding patient experiences, and building efficient systems that produce results. If you enjoy coaching teams, tracking performance, solving operational challenges, and achieving measurable goals, we would love to hear from you.

About Us :- Bounce Back Physio Plus Rehab is a specialized rehabilitation clinic committed to providing exceptional patient care and physical recovery. Our core services focus on high-quality Physiotherapy, custom Bracing, and advanced Shockwave Therapy. We believe that great patient outcomes start with great leadership, strong systems, and an engaged team culture.

Responsibilities :- Sales & Business Growth * Establish and achieve monthly revenue, booking, and growth targets * Track, analyze, and improve key performance indicators (KPIs) * Strengthen front desk sales performance and phone conversion rates * Implement strategies, contests, and accountability systems to drive results * Monitor clinic metrics and proactively identify opportunities for improvement * Support patient retention and reactivation initiatives Leadership & Team Development * Lead, coach, and motivate front desk and administrative team members * Develop and implement structured onboarding and training programs * Train staff on patient communication, sales conversations, objection handling, and follow-up systems * Conduct regular team meetings focused on accountability, growth, and performance * Foster a positive, collaborative, and high-performance culture * Create, organize, and schedule social media content across clinic platforms * Collaborate with practitioners and staff to capture educational, promotional, and behind-the-scenes content

Operations Management * Oversee daily clinic operations across location sites * Manage scheduling, billing, insurance processing, MVA and WSIB administration, payroll coordination, and reporting * Ensure clinic policies, procedures, and standards are consistently followed * Coordinate with service providers and medical equipment suppliers * Identify operational challenges and implement long-term solutions Customer Experience * Ensure every patient receives an exceptional experience from their first interaction onward * Monitor patient satisfaction, follow-up systems, and retention strategies * Resolve concerns professionally and efficiently * Continuously improve systems that enhance patient care and service quality

Required Qualifications * Minimum 6 months of management and/or sales experience within a Physiotherapy or Multidisciplinary Healthcare Clinic * Minimum 6 months f experience with EHC/WSIB/MVA treatment plans and billings * Demonstrated ability to achieve performance targets and drive business growth * Strong leadership, coaching, and team development skills * Excellent communication and interpersonal skills * Highly organized with strong attention to detail * Ability to prioritize, problem-solve, and make sound decisions independently * Comfortable working with numbers, reports, and performance metrics * Proficient with scheduling software, Microsoft Office, and general clinic operations Personal Attributes * Results-oriented and accountable * Positive and professional attitude * Calm under pressure * Strong work ethic and reliability * Self-motivated and proactive * Passionate about continuous improvement

Compensation & Benefits * Job Type: Full-time (40 hours per week) * Salary: $60,000 – $80,000 per year (with total performance compensation opportunities up to $100,000 based on experience and targets) * Evening and occasional weekend availability required

Work Location In person — Woodstock, St. Catharines, and Cambridge, Ontario (Applicants must be able to reliably travel/commute between clinic locations as needed)

Application Instructions We value attention to detail and only if you are serious.

To be considered for this position, please include the phrase within your cover letter: "Attention to Bounce Back Management" Applications that do not follow these instructions will not be considered.

Only selected candidates will be contacted.

Pay: $60,000.00-$80,000.00 per year

Ability to commute/relocate:

• Woodstock, ON N4S 1E3: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Do you have Bachelor degree in Physiotherapy or any other?
• What's your motivation to apply for this position?

Experience:

• Clinic : 1 year (preferred)

Willingness to travel:

• 50% (preferred)

Work Location: In person