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Medical Office Staff jobs in Edmonton, AB

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    • Familiarity with dental office procedures and insurance verification processes.
    • Verify patient insurance information and update electronic medical records…
    • Medical office: 1 year (required).
    • Our new member will provide exceptional customer service to our patients, as well as providing support to medical staff.
    • Maintaining cleanliness of work desks, exam rooms, medical equipment and staff areas.
    • *Previous experience in customer service, sales or medical office…
    • Ensure office policies and procedures are followed.
    • Greet patients when they arrive at the office, ensure all paperwork is complete and payment is taken.
    • Maintain clinic inventory and medical supplies.
    • Maintain accurate patient records using electronic medical records.
    • This role requires strong communication skills, familiarity with dental and medical office procedures, and proficiency in electronic health record systems.
    • Has previous experience working in a medical office.
    • Support physicians and nursing staff with daily clinic operations.
    • Work within TELUS Med Access EMR.
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    • Enthusiasm for the field of medical aesthetics and skincare.
    • Knowledge of medical aesthetic treatments, including injectables, laser services, and medical-grade…
    • Discounts on medical aesthetic treatments and skincare products.
    • Train and evaluate staff to ensure high performance practices.
    • Prior experience as a dental receptionist or in a medical office setting preferred.
    • This role requires excellent communication skills, familiarity with dental…
    • We provide comprehensive in-office training and are excited to help the right candidate develop new skills and grow within our practice.
    • Diploma or certificate in medical office administration or related field is preferred.
    • Knowledge of medical terminology is an asset.
    • Proven experience in dental or medical office management, preferably with dental office experience or hospital experience.
    • Monitor and replenish office and medical supplies.
    • Experience with electronic medical records (EMRs) is required.
    • Competitive hourly wage based on experience.
    • Maintain inventory of medical and office supplies.
    • Coordinate physician and staff schedules.
    • Support recruitment, onboarding, and staff performance management.
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Job Post Details

Dental Receptionist - job post

Toothworks Dentistry
Edmonton, AB
$25–$33 an hour - Part-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Pay

  • $25–$33 an hour

Job type

  • Part-time

Shift and schedule

  • Day shift

Location

Edmonton, AB

Benefits

Pulled from the full job description

  • Paid time off
  • Dental care
  • RRSP match
  • Extended health care
  • Company events
  • On-site parking

Full job description

Job Summary
We are seeking a professional and organized Dental Receptionist to join our amazing dental practice in downtown Edmonton. We have an experienced, well-trained group of clinicians and administrative staff. We're hoping to find the right person to make our team even better.

The ideal candidate will serve as the first point of contact for patients alongside two other administrative team members.

This role requires strong administrative skills, familiarity with dental software, and the ability to handle multiple tasks in a fast-paced environment. Experience as a dental assistant is highly preferred. The Dental Receptionist will play a vital role in ensuring smooth patient flow and excellent customer service.

Perks:

-Weekdays only: Tuesday to Thursday (P/T)

-Daytime hours only: 6:45 AM to 3:15PM

-Free underground parking

-Uniform allowance

-Health spending account

-Free dental care

-3 weeks paid time off

-RRSP match program

Responsibilities

  • Greet patients warmly and check them in efficiently upon arrival
  • Schedule, confirm, and reschedule patient appointments using Dentrix or similar dental software
  • Manage multi-line phone systems to answer inquiries, direct calls, and handle appointment requests
  • Verify patient insurance information and update electronic medical records accurately
  • Collect payments, co-pays, and process billing transactions at the front desk
  • Maintain organized patient records in compliance with HIPAA regulations
  • Coordinate with dental staff to ensure timely patient flow and appointment adherence
  • Assist with administrative tasks such as filing, faxing, and data entry
  • Ensure the reception area is clean, welcoming, and well-stocked with necessary supplies

Qualifications

  • Minimum 2 years experience as a Dental Administrator is mandatory
  • Experience with a practice management software such as Dentrix is highly desirable
  • Excellent communication skills, both verbal and written
  • Ability to handle multi-line phone systems efficiently and professionally
  • Office experience with administrative responsibilities in a dental environment
  • Familiarity with dental office procedures and insurance verification processes
  • Strong organizational skills with attention to detail
  • Professional appearance and friendly demeanor to provide exceptional patient service

If you are highly motivated, passionate about patient care, and value teamwork, we'd love to hear from you!

Confidentiality of applicants will be ensured.

Pay: $25.00-$33.00 per hour

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off

Experience:

  • Dental receptionist: 2 years (required)

Work Location: In person

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