Medical Office Staff jobs in Barrie, ON

Summary:

To support clinic physicians in daily operations and delivering patient care in line with our high standards of quality care.

Duties:

• Coordinates patient care through the clinic: Scheduling of patient appointments, checking in, gathering patient demographics, answering questions, providing post-appointment follow up, monitoring the waiting room.
• Accepts and processes calls from patients, doctors offices, labs, insurance companies, pharmacies, hospitals/urgent care centers and diagnostic centers.
• Completes necessary phone triage follow through events and documentation.
• Assist with physician communication to multiple patients (patients, doctors, diagnostic centers)
• Answers inquiries by phone and in person in a helpful, respectful and efficient manner.
• Maintains appointment schedule and manages rescheduling.
• Maintains electronic medical record, performs tasks (including filing testing, uploading faxes and filing, and booking referrals) in support of patient care.
• Ensures patient confidentiality.
• Assists physicians when requested.
• Filling of investigative findings in the patient EMR.
• Performs all other related clinical, administrative tasks or special tasks as required.

General Skills and Abilities:

• Works well in a team environment
• Good written and verbal communication skills
• Proficiency with Accuro EMR.
• Speed and accuracy
• Excellent problem-solving skills
• Demonstrates good judgment

Job Types: Full-time, Permanent

Pay: $21.00-$24.50 per hour

Benefits:

• Paid time off

Experience:

• Medical office: 5 years (required)

Work Location: In person