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Medical Office Secretary jobs in Mississauga, ON

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    • This position is designed for an experienced dental front-office professional.
    • Two to three years of dental experience in a front-office or patient-coordination…
    • Knowledge of dental terminology and office procedures.
    • Manage the front desk, phones, and patient scheduling.
    • Manage recalls, confirmations, and follow-ups.
    • Minimum one year of medical office experience.
    • Office management including maintaining inventory of office supplies.
    • Expected Start Date:* As soon as possible.
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    • Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
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    • Experience as a dental office administrator / treatment coordinator.
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    • Your core skills in dental office experience and electronic medical records will ensure efficient patient flow and accurate record-keeping.
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    • MVA/ WSIB form processing and filing.
    • The ideal candidate will be patient-focused, detail-oriented, and comfortable working in a busy medical office environment.
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    • Must have prior experience in a medical office.
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    • CIMT College is looking for someone to teach the Medical Office Administrator with Health Unit Coordinating program.
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    • Scheduling: Manage the office calendar, book appointments, and handle follow-up calls or reminders.
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    • In this key role, you’ll be working directly with our naturopathic doctors, chiropractors, and nurses to support the smooth operation of the clinic and deliver…
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Job Post Details

Dental Administrator/Receptionist - job post

M City Dental
Mississauga, ON L5B 4M6
$25–$35 an hour - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Pay

  • $25–$35 an hour

Job type

  • Permanent
  • Full-time

Location

Mississauga, ON L5B 4M6

Benefits

Pulled from the full job description

  • Paid time off
  • On-site parking

Full job description

Dental Treatment Coordinator (Dentrix Required)

M City Dental — Dr. Mahmoud Manzoor & Associates

Mississauga, ON · Full-Time · On-Site

Position Overview

M City Dental is a high-volume dental practice where the front office functions as the operational heart of the clinic. The Dental Treatment Coordinator serves as the primary point of contact for patients and holds full accountability for daily front-office operations.

This position is designed for an experienced dental front-office professional. Given the pace and complexity of the practice, we have defined clear prerequisites and encourage prospective candidates to review them before applying.

Non-Negotiable Requirements

Applicants must meet both of the following to be considered:

  • Two to three years of dental experience in a front-office, reception, or patient-coordination capacity.
  • Demonstrated proficiency in Dentrix, including scheduling, billing entry, and insurance verification/correspondence within a live practice environment.

Candidates who do not meet both criteria are unlikely to be a strong fit for the role.

Key Responsibilities

  • Maintain an efficient appointment schedule through confirmations, reminders, rescheduling, and prompt filling of cancellations.
  • Manage inbound lead inquiries across multiple platforms and convert them into booked and completed appointments.
  • Own patient follow-up end to end, including recalls, treatment-plan follow-ups, and post-visit outreach.
  • Administer scheduling, billing, insurance verification, and patient records within Dentrix.
  • Maintain and report on operational metrics, including call volume, conversion, recall rates, production, and no-shows.
  • Oversee front-office operations, including payments, insurance processing, and daily opening and closing procedures.

Qualifications

  • Two to three years of dental experience in a front-office or patient-coordination role.
  • Proficiency in Dentrix (prior hands-on use required).
  • A demonstrated track record of converting lead inquiries across various platforms into booked appointment conversions.
  • Working knowledge of insurance verification and billing processes.
  • Strong organizational discipline and full accountability for outcomes.
  • Composure and professionalism in a fast-paced, high-volume setting.

Application Process

Interested candidates are invited to submit a resume along with a brief cover letter describing why they would be a great fit for a patient-facing front desk environment. Applications are reviewed on a rolling basis.

M City Dental is an equal opportunity employer.

Job Types: Full-time, Permanent

Pay: $25.00-$35.00 per hour

Expected hours: 35.0 – 44.0 per week

Benefits:

  • On-site parking
  • Paid time off

Ability to commute/relocate:

  • Mississauga, ON L5B 4M6: reliably commute or plan to relocate before starting work (required)

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Dentrix: 2 years (required)
  • Dental Administrative: 3 years (required)

Work Location: In person

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