Medical Office Receptionist Part Time jobs in Brampton, ON

We are a cardiology group company offering a medical office admin/reception position.

Job requirements Languages
English

Worked with Accuro in the past in Asset
Health Care admin certificate or diploma an asset
Experience - 1 year or more

Job Summary:

We are seeking a professional and customer-oriented Front Desk Receptionist to join our esteemed Cardiology Clinic team. The ideal candidate will be the first point of contact for patients, visitors, and healthcare professionals, ensuring a welcoming and efficient experience. As a Front Desk Receptionist, you will play a crucial role in maintaining a smooth and organized operation of our clinic.

Responsibilities:

Patient Check-In and Check-Out:Greet patients and visitors warmly upon arrival and provide assistance as needed.Register new patients and update existing patient information accurately.Verify health card information and appointment types.Schedule appointments, procedures, and tests in accordance with clinic protocols.Process incoming referrals and call to book patients in a timely manner.Coordinate with doctors and other clinical staff to ensure timely patient care.Send appointment reminders to patients via phone, email, or SMS.Phone and Email Communication:Answer incoming calls and respond to inquiries in a professional and courteous manner.Book appointments with the appropriate healthcare providers and staff.Monitor and manage clinic email correspondence promptly.

Medical Records Management:

Maintain patient records with strict adherence to privacy and confidentiality regulations.Retrieve and file patient records as necessary.Assist with requests for medical records release in compliance with guidelines.

Administrative Support:

Assist with administrative tasks such as filing, scanning, and data entry.Keep the waiting area and front desk clean, organized, and well-stocked.Assist with processing incoming and outgoing emails/faxes/calls

Patient Relations:

Address patient concerns and inquiries with empathy and professionalism.Ensure a comfortable and welcoming environment for patients and their families.Act as a liaison between patients and healthcare providers when necessary.Compliance and Security:Adhere to all clinic policies, procedures, and compliance regulations.Maintain the security of patient information and comply with guidelines.

Qualifications:

Accuro EMR experience is an asset.

High school diploma or equivalent; additional education or certification in healthcare administration is a plus.Proven experience in a front desk reception or customer service role, preferably in a medical setting.Excellent communication and interpersonal skills.Proficiency in using electronic health records (EHR) - Accuro and basic computer software.Strong organizational and multitasking abilities.Ability to handle sensitive and confidential information with discretion.

If you are a dedicated and compassionate individual with exceptional organizational and communication skills, we invite you to apply for the Front Desk Receptionist position at our Cardiology Clinic. Join our team in providing outstanding patient care and contributing to the overall success of our clinic.

Job Types: Full-time, Part-time, Casual, Permanent

Pay: $20.00-$25.00 per hour

Benefits:

• Flexible schedule
• On-site parking

Ability to commute/relocate:

• Woodbridge, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

• We have 2 locations that require our staff to work between both depending where they are needed most. Locations are in Richmond Hill and Vaughan Is this is an issue?

Location:

• Woodbridge, ON (preferred)

Work Location: In person