Medical Office Manager jobs in Vancouver, BC

Assistant General ManagerLocation: Vancouver, BCCompensation: $75,000 - $90,000 per year depending on experience and skills

Vancouver Animal Emergency & Referral Centre has an excellent full-time permanent career opportunity for an experienced Assistant General Manager.

Reporting to the General Manager, the Assistant General Manager (AGM) will support daily hospital operations and work closely with the Medical Director, managers, and team leads to ensure operational and service excellence.

The ideal candidate is a strong people leader who thrives in a fast-paced environment and enjoys working with a diverse team of veterinarians, technicians, and client care specialists. You are organized, adaptable, proactive, and confident in managing competing priorities while supporting team development and positive change.

Key Responsibilities & Attributes:

• Provide leadership, coaching, and support to multiple teams.
• Partner with the GM on hospital operations, recruitment, finance, inventory, capital expenditures, and special projects.
• Drive positive change while considering both people and financial impacts.
• Adapt quickly to changing priorities in a fast-paced environment.
• Build strong relationships and maintain clear, effective communication across all levels of the hospital.

Qualifications:

• Minimum 3 years of leadership and operational management experience overseeing large teams.
• Strong communication, organizational, and people-management skills.
• Ability to adapt communication styles to different audiences.
• Veterinary or healthcare management experience is preferred.

What We Can Offer You

• Competitive compensation that reflects your skills, experience, and the role.
• RRSP Employer Group Match Program (5%) to help you save for the future.
• Paid time off for continuing education, vacation, sick days, and personal wellness days.
• Annual CE Allowance.
• Benefits: Minimum 24 hours per week for eligibility, with flexible options.
• Paid annual certification memberships and uniform allowance.
• Mental health support tools and resources: Virtual health care (telemedicine), Employee Assistance Program (EAP), and digital wellness tools supporting mindfulness, sleep, and physical fitness.
• Various career development pathways.
• Generous personal pet care discounts and lifestyle perks, including exclusive shopping discounts and access to a wellness app

Our Story

VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.

In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers. Most recently, we received 2026 Great Place to Work® Certification™ Canada.

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Pay: $75,000.00-$90,000.00 per year

Work Location: In person