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Medical Office Manager jobs in Vancouver, BC

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    • Our purpose is *Making Lives Better through Happier Aging.
    • We help seniors stay in their homes for as long as they choose, and our real talent is caring for and…
  • View similar jobs with this employer
    • Award-winning recognition programs to honour staff, medical staff and volunteers.
    • VCH is a world class innovator in medical care, research and teaching,…
    • Strong knowledge of medical and dental terminology and processes.
    • Minimum 2+ years of managing another dental office and have a clinical background is a must.
    • Family Innovation Corp. (FIC) is a multi-family office providing multiple services, including estate planning, risk management, financial counsel, trusteeship,…
    • We’re Twig Fertility - a leading fertility centre and reproductive health company dedicated to helping people navigate their fertility journey with personalized…
    • Order office and clinical supplies and manage inventory.
    • Previous experience in dental administration or dental office management.
    • What We're Looking For:*.
    • Proven experience in a dental office environment.
    • Dental office: 1 year (required).
    • We are seeking a long term highly skilled and organized Senior Dental Office…
    • Flexible work environment (hybrid – 2–3 days in office).
    • Location:* Vancouver, BC (Hybrid – 2–3 days in office).
    • Company:* Martin Henry CPA LLP.
    • Manage scheduling and daily office flow.
    • Support and lead the front office team.
    • Previous experience in a dental office required.
    • Pay: $38.00-$47.00 per hour.
    • Primarily remote (Vancouver-based), with occasional in-office time in North Vancouver.
    • Bach Counselling Group, an established North Vancouver mental health…
    • Are you motivated by using your talents to support others?
    • Come work for one of BC’s top regulated colleges!.
    • Develop and maintain curriculum, including:
    • Processing referrals and completing medical forms.
    • Managing electronic medical records (EMR).
    • Previous experience in a medical clinic is preferred.
    • We are looking for an experienced fulltime senior medical office administrator to lead our front desk team, and bring their enthusiasm and passion for…
    • View all Port Coquitlam Physiotherapy and Sports Injury Clinic jobs - Port Coquitlam jobs - Medical Office Assistant jobs in Port Coquitlam, BC
    • Salary Search: Senior Medical Office Assistant/Manager salaries in Port Coquitlam, BC
    • Previous experience in a medical aesthetic office setting, preferably as a receptionist, front desk coordinator or office administrator.
    • Knowledge of electronic medical records (EMR).
    • Assist patients with completing registration forms and maintaining accurate medical records.
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Job Post Details

Operations Specialist - job post

Nurse Next Door
1788 West 5th Avenue, Vancouver, BC V6J 1P2
$80,000–$100,000 a year - Full-time

Job details

Pay

  • $80,000–$100,000 a year

Job type

  • Full-time

Location

1788 West 5th Avenue, Vancouver, BC V6J 1P2

Benefits

Pulled from the full job description

  • Paid time off
  • Dental care
  • Extended health care
  • Wellness program
  • Company events
  • Flexible schedule
  • On-site parking

Full job description

Our purpose is Making Lives Better through Happier Aging. We help seniors stay in their homes for as long as they choose, and our real talent is caring for and connecting to seniors' hearts. We are not just another home care company completing daily tasks, we are a company that admires people and strives to make a meaningful difference in everything we do.

By joining Nurse Next Door, you'll be part of a growing global organization that is transforming home care while supporting franchise partners to build exceptional businesses that change lives in their communities.

Reporting to the VP, Sales & Operations, the Operations Specialist plays a critical role in enabling the success of our franchise system. This role ensures our operational infrastructure, knowledge management, communications, learning, and strategic initiatives are organized, current, and scalable.

As the owner of our operational systems and resources, you will create and maintain One Best Way by ensuring franchise partners and HeartQuarters team members have the right information, tools, training, and communications at the right time. Your passion for organization, project leadership, continuous improvement, and operational excellence will help drive consistency, innovation, and growth across Nurse Next Door globally.

What You'll Lead:

System Operations & Knowledge Management

  • Own and maintain the Operations Manual, Master Manual, Care Services Manual, and other operational documentation.
  • Ensure operational resources remain current, organized, searchable, and aligned across all platforms.
  • Standardize processes and documentation to create One Best Way and reduce variation across the system

Learning & Enablement

  • Coordinate franchise onboarding through the Countdown to Launch program, including Franchise Academy, Launch My Business, Foundations, and operational readiness.
  • Support the ongoing development, delivery, logistics, and communications for Nurse Next Door Academy learning programs.
  • Maintain training resources, learning curriculum, and learning management systems to support continuous franchise success.

Operational Communications

  • Lead operational communications across the franchise system through What's New, system announcements, rollout communications, Hustle Calls, and other communication channels.
  • Ensure franchise partners and HeartQuarters remain informed, aligned, and prepared for upcoming initiatives and operational changes.

Platform & Systems Administration

  • Own the administration and governance of operational platforms including Care Central, FranConnect, and other knowledge management systems.
  • Ensure resources, documentation, calendars, and communications are easy to access and consistently maintained.

Operational Planning & Project Leadership

  • Lead the annual Operations Calendar and coordinate strategic initiatives across the business cycle.
  • Lead and support cross-functional operational projects, pilot programs, working groups, and system rollouts from planning through execution.
  • Coordinate meetings, timelines, documentation, stakeholders, and project deliverables to ensure successful implementation.

Franchise Engagement

  • Support Franchise Advisory Council (FAC), Professional Advisory Committee (PAC), Working Groups, and Value Stream Mapping (VSM) initiatives.
  • Build strong relationships with franchise partners by creating clear feedback loops and ensuring stakeholders remain informed throughout operational initiatives.

Continuous Improvement

  • Identify opportunities to improve operational processes, automate workflows, simplify systems, and increase efficiency.
  • Translate strategic priorities into practical execution that enables franchise partners to grow their businesses while delivering exceptional experiences.

What You'll Bring

  • 3–5 years of experience in project coordination, operations, administration, learning, or project management.
  • Postsecondary education in Business, Administration, Operations, or a related field is an asset.
  • Exceptional organizational skills with the ability to manage multiple priorities and projects simultaneously.
  • Strong written and verbal communication skills with a passion for creating clear, concise documentation.
  • A proactive, solutions-oriented mindset with a love for improving systems and processes.
  • Strong relationship-building skills with the ability to collaborate across multiple teams and stakeholders.
  • High attention to detail and a commitment to operational excellence.
  • Comfortable working in a fast-paced, evolving environment with a self-led approach.
  • Passion for innovation, continuous learning, and helping others succeed.

What Success Looks Like

  • Operational documentation is accurate, current, and trusted as the single source of truth.
  • Franchise partners can easily access the resources, tools, and training they need to succeed.
  • Operational communications are timely, consistent, and well executed.
  • Strategic initiatives and system rollouts are delivered on time with strong adoption across the franchise network.
  • HeartQuarters teams remain aligned through effective project coordination, governance, and operational planning.
  • Continuous improvements create greater consistency, efficiency, and scalability across the Nurse Next Door platform.

At Nurse Next Door, Love Is in the Details. If you're energized by creating order from complexity, enabling others to succeed, and building systems that support growth, we'd love to meet you.

We are an equal opportunity employer and love diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Pay: $80,000.00-$100,000.00 per year

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Flexible schedule
  • On-site parking
  • Paid time off
  • Wellness program

Work Location: In person

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